Phoenix Hotel Sanshui Fengyue Foshan Reviews

Good and friendly service. A place suitable for family. Food also not bad. Only fun pool n family pool. Do not have proper swimming pool for adult exercise.

The hotel is a bit old and the management is not very good. The switches in the room are broken. The hot spring should be hot water, and many pools are not open. However, the room is quite big. I don’t recommend it for the hot spring…

The front desk upgraded our room. The room was very big, with a bathtub and a large terrace. The decoration was elegant. Welcome fruit was given. The room was very quiet. The whole hotel was very big. It was right in the forest park. The air was fresh. There was a beautiful lake just a few minutes away. It was great for a walk. The hotel's hot spring water was very clean. Maybe it was not Saturday, so there were not many people. In short, it was very comfortable. The service was also very good. The front desk and the cleaning lady greeted us when they saw us. The transportation was also convenient. It was very quick to get to the city center by taxi.

The room is spacious, the bedding is comfortable, the bathroom is separated into wet and dry areas, the hotel is next to Sanshui Forest, the air is fresh, there is a large swimming pool in the summer (not open yet), and you can soak in hot springs in the winter. It is a good place to relax for a family trip.

This hotel is great. I didn't expect to stay in such a good hotel for more than 300 yuan. The air is very good and the sleep is very comfortable. Waking up in the morning is like bathing in the forest. It is very close to several attractions in the forest park. The front desk also introduced the surrounding food, drink and entertainment in detail.

This is an old star hotel with well-maintained facilities and a large area. It is especially comfortable in this season. I booked a business king-size room. Chen at the front desk upgraded me to a suite. The room is large and comfortable, with a balcony. They also gave welcome fruits to make the guests feel warm. I will choose to stay here again when I come to Sanshui in the future.

Origin: I took my dog ​​family out for a trip, and I called to book a room at 22:00 at night. I asked if I could accept a docile and quiet Bichon Frise. The customer service Xiao Chen was very gentle, cute and attentive. He replied that he could accept dogs under 10 catties. We rushed to the hotel. Experience: After arriving, the super nice Xiao Chen efficiently checked in, handed us fruits, and was super cute to help us upgrade to an executive suite. The room was super big, so comfortable, I liked it so much😍 I can also take a hot spring bath to relax; the children's parent-child fun pool is also super large and the water quality is clean, which is great. Improvement suggestions: The smell in the room can be made better. Rating: Super satisfied, 100 points

The room is clean and sanitary, with complete facilities. The front desk service is very considerate. When they saw that I brought my children, they upgraded the room type and gave the baby fruits. The meticulous service gave people a feeling of being at home. All in all, it was a very good stay experience! 😍😍

The front desk service was very good. They gave us fruit upon check-in and upgraded the room type in the main building for free. The room was very large and had a large bathtub for bathing. It was very cost-effective. You could see the swimming pool from the room. The check-in medical examination was very good.

Since 2018, I have been on business trips to Sanshui many times a year, and I have always stayed in this hotel. Although the facilities of the Green Lake Hotel are relatively old, the maintenance and operation are good, and the service is also very good. It looks like an old five-star hotel. This year, I found that the name has been changed and the owner has changed. Everything is not as good as before. The five-star rating is only because the girl at the front desk helped to upgrade the room type, but the weather was over 30 degrees, the doors and windows were open, and the lights were on, and there were mosquitoes and bugs everywhere. I couldn't fall asleep until 3 o'clock in the middle of the night, so I closed the room and barely slept for a while.

Overall it's OK, with a high cost performance ratio. I stayed in a waterfront room with my children, which had everything you need, including a bathtub and a balcony leading directly to the swimming pool, which was convenient for children to play in the water, and the room was also very large.

The hotel is located in a good location and has hot springs. The experience is really disappointing. In my decades of travel, I have experienced a hotel with the lowest cost-effectiveness and a serious mismatch between the brand and star rating. First of all, the location is indeed good, right in the forest park, and the room is very large. These are the only two points that can be confirmed. Bad points: 1. The hotel is large as a whole, and the accommodation, spa, and meals are relatively scattered. There is no shuttle bus between them. It takes more than ten minutes to walk from the check-in to the south building. 2. The flow of people is really large during the National Day holiday. The main building corridor is not lit. It is dark and you have to feel it yourself. It is really creepy, okay? The elevator to the guest room is only open during breakfast. It is out of service during the check-in period from 2 pm to 5 pm. Going up and down the stairs depends on walking. 3. In addition to the check-in and a security guard at the entrance of the two buildings, the hotel has no service staff at all. There are very few signboards. Finding a location depends on your intuition. Sometimes you walk to a deserted place. 4. Avoid buffet breakfast and dinner. The breakfast milk is all brewed. There are only three kinds of flour, coarse, medium and fine. The bread is hard. You have to dig a large bowl of jam by yourself. It is extremely difficult to eat. Dinner has unlimited shrimps and snails, and fried chicken steaks. The price of 118 is not a level lower than the 168 buffet of an international brand next door. I have already eaten it. It is recommended to spend a few dozen more to have a proper buffet. 5. The walls of the hotel are all moldy, and the bathroom is even worse. The carpet is so dirty that it is unbearable to look directly. There are cockroaches on the quilt, mosquitoes in the room, three desk lamps and two are broken, and there is an exposed broken power supply... The mini bar refrigerator is worrying. 6. The parent-child hotel does not provide any parent-child equipment and supplies. There are no toothbrushes and slippers. The adult toothbrush is very hard and sheds hair. I don’t know how the brand is going to save in this regard. 7. There are no bath towels in the swimming pool and hot springs. The water is all black and moldy, slippery and dirty. To change clothes, you have to run to the spa building, which takes five minutes to walk. It is really cold when the wind blows. There are no service staff in the spa department, no towels or slippers, and no one manages it. You have to prepare your own clothes and make them non-slip. The ground is slowly accumulating water, and there are used towels thrown everywhere. A store that makes people want to flee overnight. I really want @Foshan Culture and Tourism Bureau to reconsider the brand star positioning. It is not called a five-star hotel if it has facilities. There is no sanitary environment and no service. How can an abandoned dormitory that no one cares about be called a five-star hotel?

The hotel is surrounded by a comfortable environment, with beautiful scenery. It is in the forest and has good air. The hotel has a swimming pool and hot springs, but I didn't go there because of my schedule. From downstairs, I saw a lot of people playing there, so it's suitable to take children there. The disadvantage is that the hotel is not very clean. The hotel has many good details, but please pay attention to the hygiene. The floor at the entrance to the room is all dirty, and the sink should be blocked by the tea leaves poured in by the previous guest, so it is difficult for water to flow down.

The room is very large and comfortable. The service is friendly. It is close to the city center and has convenient transportation. I will come again next time. I stayed for two nights and went to Nandan Mountain. Hiking and games were arranged. After returning, I took a hot spring bath in the hotel.