Guiyuan Hotel (Foshan Lingnan Tiandi Oriental Plaza Branch)

Guiyuan Hotel (Foshan Lingnan Tiandi Oriental Plaza Branch) Reviews

Guiyuan Hotel (Foshan Lingnan Tiandi Oriental Plaza Branch)

No.87 Jinhua Road (near Dongfang Plaza), Chancheng District, Foshan, Guangdong, 528000, ChinaView Hotel Details
Guiyuan Hotel (Foshan Lingnan Tiandi Oriental Plaza Branch)
Guiyuan Hotel (Foshan Lingnan Tiandi Oriental Plaza Branch)Guiyuan Hotel (Foshan Lingnan Tiandi Oriental Plaza Branch)Guiyuan Hotel (Foshan Lingnan Tiandi Oriental Plaza Branch)
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Guiyuan Hotel (Foshan Lingnan Tiandi Oriental Plaza Branch) Guest Reviews

4.1/5
400 review
Verified reviews
Location4.1
Amenities4.0
Service4.0
Cleanliness4.2
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All reviews(400)
Positive reviews(351)
Reviews with photos/video(73)
Convenient parking(30)
Easy to get around(24)
Great location(23)
Average sound insulation(20)
Friendly front desk staff(17)
Many dining options(11)
Convenient for shopping(9)
Stayed multiple times(3)
Negative reviews(49)
Ian T2
Guiyuan Superior Twin Room (Derucci Mattress, Well-Ventilated, Bathroom Wet-Dry Separation)
Stayed in Jun 2023
Booked for others
42 review
3.0/5
Posted on Aug 25, 2023
Normal 卫生:normal 环境:normal 服务:normal 设施:none Cheap price for friends! 👏🏽
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "intentional service", and we are actively discovering opportunities to provide you with services, and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.
Guest User
Queen Room
Stayed in Jun 2024
Other
3 review
1.5/5
Posted on Jun 11, 2024
There was a strong smell of smoke on that floor, and it started to smell as soon as I got out of the elevator. The air was stuffy and full of smoke. Let’s talk about the problem of the bathroom. The door is really bad. Just like the wardrobe, if you are accidentally locked in, you probably have to kick the door open. Once it is closed, you can’t open it. You have to open it from the outside. In the early morning of that day, I went to the toilet and closed the door as a habit. Then I accidentally slipped my head. I wanted to stop it, but it pinched my finger. It caused a lot of blood and a thick layer of skin fell off. I felt dizzy for a moment. , I can’t breathe smoothly. I suggest you replace the door quickly. See the picture.
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Guest User
Standard Double Room
Stayed in Jun 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Service: Very good, warm hospitality Environment: Very hygienic Service: perfect
Original TextTranslated by Google
Response from Property: Hello, thank you for your review! The hotel advocates "careful service", and we are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.
Guest User
Standard Double Room
Stayed in Jun 2024
Other
13 review
5.0/5
Outstanding
Posted on Jun 15, 2024
The room space is good, the hygiene is OK, and the parking is convenient
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "intentional service", and we are actively discovering opportunities to provide you with services, and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.
Anonymous User
Guiyuan Selected Twin Room (Derucci Mattress, Well-Ventilated, Bathroom Wet-Dry Separation)
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
The hotel is fully equipped, comfortable and warm
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "intentional service", and we are actively discovering opportunities to provide you with services, and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.
Guest User
Standard Double Room
Stayed in Apr 2024
Other
7 review
0.8/5
Posted on Apr 14, 2024
The hygiene is extremely poor. The toilet in the first room I was assigned was clogged and it hadn't been flushed yet. It was filled with Ollie! There was a pile of hair at the sink in the second room. The sound insulation on the second floor is extremely poor, and the sound of car horns outside at night is very annoying!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service", and we are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.
Anonymous User
Queen Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The room is clean and tidy, well-equipped, the bed is soft and comfortable, the TV plays high-definition for free, the shampoo and shower gel are fragrant, the floors are clean, all disinfected, and the price is cheap! I am happy to stay here and will not step into any trap.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "intentional service", and we are actively discovering opportunities to provide you with services, and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.
Guest User
Guiyuan Deluxe Mahjong Twin Room (Branded Mahjong Set, Derucci Mattress, Well-Ventilated, Bathroom Wet-Dry Separation)
Stayed in Mar 2024
Family
6 review
1.0/5
Posted on Apr 1, 2024
After visiting Oriental Plaza, I took the elderly and children to find a place to rest, and got a twin room to rest for a few hours. The price was already the same as overnight. After settling in for almost an hour, I found that the air conditioner was not working, everyone was sweating profusely, and it was extremely stuffy. The corridor was cooler than the room. I quickly called the front desk to report it. The front desk called an aunt to come up and explain, "Every room here is like this." The air conditioner still needs some time. It will be better if I turn it on for a while." She deceived her like this, and even the door to change rooms was blocked. This kind of service is really worth paying for! I could only check out early and report it again to the front desk. There was a different person at the front desk who kept repeating "You should report it to the front desk. You have already used it, so there is nothing you can do." It was useless to report the problem! ! What a disgusting experience
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and review. From your review, we regret that this stay did not meet your expectations. We are sorry that we did not give you a good experience. Xiaoyuan will answer your question. There is a certain difference between the price of online part-time rooms and overnight rooms. If you have any problems with the air conditioner, please contact our staff in time to deal with it. If the air conditioner is turned on for half an hour and it does not cool down after you check in, please contact the front desk. The front desk will immediately arrange for staff to deal with it or change rooms. There is ice mineral water at the front desk that can be delivered to your room. We're sorry that you booked an hourly room and wanted to rest for a few hours. Due to hardware problems, you checked out early. We sincerely apologize to you again. We will strengthen training services and improve guests' stay experience in the future. We hope you can give Xiaoyuan a chance to make amends. Welcome to visit us next time. We hope you will have a satisfactory stay next time. Experience and wish you a happy life!
Guest User
Standard Double Room
Stayed in Jun 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jun 20, 2024
Very good, clean and convenient
Original TextTranslated by Google
Response from Property: Dear guest, we are very glad that you had a pleasant stay at our hotel. Your satisfaction and praise are our greatest pride. Thank you for your support and recognition. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Anonymous User
Guiyuan Superior Twin Room (Derucci Mattress, Well-Ventilated, Bathroom Wet-Dry Separation)
Stayed in Feb 2024
Family
8 review
4.7/5
Amazing
Posted on Feb 15, 2024
Facilities: The hotel has complete facilities, free parking, and charging piles. The network is not good and I often can’t connect. Hygiene: Hygiene is okay. Environment: There are shopping malls and some breakfast restaurants nearby, making life very convenient. It is about 2 kilometers away from the ancestral temple and there is a bus. Service: I asked the front desk clerk about travel, and she said she didn’t know since she hadn’t been out. I hope the boss can arrange for employees to go out more and strengthen training on tourism knowledge.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey! Happy New Year!
Guest User
Guiyuan Selected Double Bed Room (Derucci Mattress, Well-Ventilated, Bathroom Wet-Dry Separation)
Stayed in Jul 2024
Travel with friends
2 review
2.0/5
Posted on Jul 20, 2024
1. Take a shower at 12 o'clock in the evening, the faucet is hot and cold. 2. The air conditioner in the room is also very old. 3. It is obviously a double room, and there is only one pair of slippers for bathing. When I called the front desk for the first time and asked for a pair, they were told that there was only one pair in a room, and they were not even willing to give me an extra pair of shoes. 4. The bed is too soft and my back hurts when I sleep on it. 5. We agreed to check out at two o'clock the next day, but called at one o'clock to remind us.
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Anonymous User
Standard Double Room
Stayed in Dec 2023
Solo travelers
5 review
3.0/5
Posted on Mar 22, 2024
Hotel Reviews - Baidu Chinese The hotel's front desk service is warm and thoughtful, and all questions raised are resolved with care. Although the hotel is near the airport, it doesn't feel noisy at all. The overall environment is warm and quiet, and the rooms are clean and tidy. Will choose next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in Oct 2023
Couples
4 review
1.0/5
Posted on Oct 21, 2023
The poor hygiene. Picture 1 is when I found betel nut after I checked in (my boyfriend and I never eat it and the room belongs to the end room where towels are placed, so there can be such serious hygiene mistakes. I didn’t take it seriously when cleaning). Picture 2 is what I directly cleaned on the platform. The communication on the Internet turned out to be a robot. Picture 3. I contacted the hotel myself (contacted the hotel three times, the first time to ask if there was a room, the second time to ask how to enter the parking lot entrance, and the third time to find a hygiene problem). As a result, the front desk only said that they could only change rooms and that was We went down to get the room card by ourselves and went from the third floor to the second floor without any further explanation. We almost changed rooms at the hotel at 150. I thought we could rest, but after waiting for hot water for more than ten minutes, I saw that the shower gel was probably not a shower gel. (It has the words hand sanitizer on it.) I am too tired to talk. Picture 4-5 I immediately ordered shower gel and shampoo. When I was waiting for takeout, my boyfriend couldn’t hold it in anymore. When I saw the towel, there was a hair in it and it smelled a little musty. I haven't washed my hair yet and it's not my boyfriend. The sanitary conditions are really worrying. It's close to the road and has no soundproofing. The cars are noisy and I can't rest well. I would rather choose this hotel than choose another hotel. It's the worst time I've ever stayed in. It's basically not the same before. Those who write negative reviews
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "intentional service", and we are actively discovering opportunities to provide you with services, and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.
Guest User
Family Triple Room (Derucci Mattress, Well-Ventilated, Bathroom Wet-Dry Separation)
Stayed in Apr 2024
Family
3 review
4.7/5
Amazing
Posted on Apr 7, 2024
The location is very good and the price is high. The air conditioner is a bit noisy and the sanitary environment is average.
Original TextTranslated by Google
Response from Property: Hello, thank you for your review! The hotel advocates "careful service", and we are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.
Guest User
Guiyuan Superior Twin Room (Derucci Mattress, Well-Ventilated, Bathroom Wet-Dry Separation)
Stayed in Mar 2024
Booked for others
3 review
1.0/5
Posted on Apr 21, 2024
The facilities and equipment are not good, and the toilet doors are broken, the air conditioner remote control cannot be turned on, and the walls are peeling off. This is an old store, the boss should arrange for renovation
Original TextTranslated by Google
Response from Property: Hello, thank you for your review! The hotel advocates "careful service", and we are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.