Youhe Service Apartment (Foshan Nanhai Avenue Beiguicheng Metro Station)

I am very satisfied with this serviced apartment in terms of room facilities, cleanliness, transportation and front desk service. Moreover, the room design makes it feel more like home and very comfortable. I will book this hotel again next time I visit Foshan.

In theory, such a low score has nothing to do with other things. It is mainly because the carelessness of the management has completely disappointed a fan who has stayed in the hotel for more than 100 days since its opening. This time I brought my family to Foshan for a total of eight days. The original plan was to stay at Youhe as usual, and I bought two two-day suite packages first. I made a successful reservation several days in advance, but the front desk of the hotel told me that there were no rooms left in the afternoon of the day, and only a king-size bed room could be arranged. The suite I booked was arranged by the leader for other guests. I didn’t know that the guests were divided into three, six, and nine. If you know the leader, you can arrange it at will. The hotel’s general manager Yin came out and said that I would be re-arranged. The first arrangement was still a king-size bed room. The deception failed, and recommended Suite 3002 again. It was strange that there was no suite before, but now there is one. It is said that this is the best suite. As a result, after checking in, I found that the shower faucet in the best suite can only produce hot water for five minutes, and two people have to wait for an hour to take a shower. In addition, when the coffee cup tore my lip in the previous comment, General Manager Yin did not contact me all the time, and could not solve the hot water problem. Two days later, I could only discuss changing rooms with the front desk, and I paid for the two-bedroom and one-living room 3604. Only then did I know that the old hotel staff knew that the hot water time in room 3002 was short. I don't know whether it was deliberately arranged by Mr. Yin or the manager did not understand the situation of his own hotel. After checking into the two rooms, I found that many facilities were obviously shabby. Some repairs are actually very simple, but they affect the guests' stay experience. A leader should pay attention to details when managing a hotel, not by cheating, fooling, or avoiding. After staying in Youhe for four days, I no longer wanted to stay in Youhe and changed to other hotels. I guess my fate with Youhe is over. It's a pity for this hotel.

管理好，環境好。