Hengfu Hotel (Lingnan Tiandi Oriental Plaza) Reviews
Hengfu Hotel (Lingnan Tiandi Oriental Plaza)
No.97 Fulu Road, Chancheng District, Foshan, Guangdong, ChinaView Hotel Details
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Hengfu Hotel (Lingnan Tiandi Oriental Plaza) Guest Reviews
4.4/5
259 review
Verified reviewsLocation4.5
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(259)
Positive reviews(252)
Reviews with photos/video(68)
Great location(32)
Great value for money(26)
Easy to get around(15)
Many dining options(12)
Convenient parking(11)
Average sound insulation(10)
Friendly front desk staff(10)
Large rooms(8)
Negative reviews(7)
Yu
Elegant King Room
Stayed in Mar 2024
Couples
8 review
Great
Posted on Mar 13, 2024
Friendly, courteous and attentive services by front desk as well as housekeeping staff. Great location, a short walking distance to places of attractions with easy access to local food. Everything was excellent, however room carpet were worn out and stained.
Response from Property: Dear guest, thank you for your review of the hotel! But our hotel does not have carpet rooms, and the room pictures you sent are not rooms in our hotel. Our hotel is committed to providing you with a cordial and thoughtful stay experience, and we sincerely look forward to your visit again!
IamSilvaM
Select Concession Rooms
Stayed in Nov 2023
Travel with friends
2 review
Outstanding
Posted on Nov 28, 2023
It's a nice hotel. Clean, and affordable.. it's in the heart of the city. 🥰🥰🥰
Response from Property: Dear guests, hello! Your satisfaction is our pursuit, we will continue to work hard to do better. Looking forward to your visit again, I wish you a happy life!
Eugeneeeee
Select Concession Rooms
Stayed in Oct 2023
Solo travelers
170 review
Great
Posted on Nov 1, 2023
The hotel is not far from the Zumiao metro station and Pujunbeilu metro station. Clean room, friendly front desk staff. Location and price are good.
Response from Property: Dear guests, hello! Our aim is to provide every guest with consistent high-quality services to meet your expectations. We believe that with your support, we will continue to improve the quality of our services to ensure that every trip and stay of yours is an unforgettable experience. We sincerely look forward to your visit again!
EatingChipsWhileWalking
Elegant King Room
Stayed in Oct 2023
Business travelers
22 review
Posted on Jan 2, 2024
Location is great. Doesnt have much amenities. If you need a place to sleep, this is ok.
Response from Property: Hello! Thank you for your stay and for giving us the opportunity to serve you. Your comments and suggestions are our precious treasures. We will continue to work hard to improve our services and hope to meet you again!
Guest User
Select Concession Rooms
Stayed in Aug 2023
Business travelers
38 review
Outstanding
Posted on Oct 24, 2023
Would go there again
Response from Property: Hello! Thank you for your stay and for giving us the opportunity to serve you. The support and suggestions in your reviews are very rare and precious treasures for us. We will continue to work hard to continuously improve various services and hope to meet you again!
Guest User
Elegant King Room
Stayed in Jun 2024
Solo travelers
1 review
Outstanding
Posted on Jun 24, 2024
The hotel is located downstairs of Oriental Plaza. It has all kinds of food, beautiful clothes, and many shops, but it does not affect your rest at all. It feels very quiet in the room, which is relatively spacious. The most important thing is that it is very cost-effective and the lady at the front desk is beautiful. Kindhearted and very good service. One thing I must mention is that the cleaning aunt is really a bit confused. I hope the business owner can give her some advice. Everything else is very good. Thank you
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Response from Property: Thank you for your affirmation. We will follow up on your comments immediately and will definitely improve in the future. We look forward to your next visit and will serve you better next time.
Guest User
Elegant Twin Room
Stayed in Apr 2024
Family
2 review
Amazing
Posted on Apr 13, 2024
The hotel is in a good location, very close to the ancestral temple, and can be reached in more than ten minutes on foot. There are many delicious foods nearby. I recommend the nearby Huang Feihong Teahouse for morning tea. It is good and cheap. The hotel room is big enough. I booked a twin room. The room is clean and the bathroom shower is good. It's just that the decoration is a bit old. The front desk lady is very enthusiastic
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6/10
Response from Property: Dear guest: I am very happy to know from your message that you have left such a good impression. I hope you can continue to pay attention to Hengfu in the future and tell us more about your feelings and experiences during your stay in the future. I warmly look forward to your visit again!
Guest User
Elegant King Room
Stayed in Apr 2024
Couples
1 review
Posted on Apr 14, 2024
The room was actually quite nice, but there were cockroaches the next morning. When I checked out, I told the front desk but she was indifferent and asked me, "How do you want to solve this?" I said, "Isn't it your hotel that should figure out a solution?" She told me that there are cockroaches in this place and in this weather.
Hey, when I travel and stay in a hotel with cockroaches, shouldn't I ask the hotel for an explanation? Is this the service attitude of your front desk?
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Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay. If you encounter any problems during your stay, please contact us as soon as possible and we will handle it for you as soon as possible. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Elegant King Room
Stayed in Mar 2024
Solo travelers
1 review
Outstanding
Posted on Mar 14, 2024
Satisfied experience! Highly recommended! The hotel rooms are clean and tidy, the front desk service is warm and polite, and the environment is great. There are many late-night snacks and check-in spots around. It is really a treasure hotel. It is the first choice every time I go on a business trip!
Original TextTranslated by Google
Response from Property: Dear guest: I am very happy to learn from your message that you have such a good impression. I hope you can continue to pay attention to Hengfu in the future and tell us more about your feelings and experiences during your stay. I warmly look forward to your visit again!
Guest User
Select Concession Rooms
Stayed in Mar 2024
Other
1 review
Outstanding
Posted on Mar 9, 2024
There are many snack stalls downstairs of the hotel. If you come to Oriental Plaza to play, I strongly recommend Hengfu. There are all kinds of food, drink and entertainment around. The hotel facilities are complete and the price is very cost-effective. The service attitude of the front desk staff is very good👍
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Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Hengfu Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost performance. Hengfu looks forward to your visit again!
Anonymous User
Select Concession Rooms
Stayed in Mar 2024
Travel with friends
4 review
Outstanding
Posted on Mar 7, 2024
The service of this hotel is very commendable. The staff are very warm and friendly. The room is clean and comfortable. The stay experience is very good. There are also many delicious foods around. The location is very good
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Response from Property: Dear guests: I am glad that you and your friends have spent a wonderful holiday in our hotel. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities, please continue to pay attention to us, and welcome to visit us again!
Guest User
Select Concession Rooms
Stayed in Mar 2024
Travel with friends
1 review
Outstanding
Posted on Mar 4, 2024
Service wins, the first choice for repeat customers, there is free parking, which is very important, the room is nice, the facilities are complete, the hygiene is also good, it is a hotel with good value for money, satisfactory experience, highly recommended [strong] [strong] [strong]
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Response from Property: Dear guests, hello! Thank you very much for choosing our hotel and giving us a good review. We are very happy that we can make your stay comfortable and safe. We will make 100% efforts only for your satisfaction. We look forward to your next visit!
Anonymous User
Elegant Twin Room
Stayed in Mar 2024
Travel with friends
3 review
Outstanding
Posted on Mar 16, 2024
Great location, big room, good front desk service
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Elegant Twin Room
Stayed in Jun 2024
Business travelers
1 review
Outstanding
Posted on Jun 21, 2024
Very clean and tidy, the room has been renovated. There are large windows and a good view.
Stayed for three days at a time. I will stay here again next time I go on a business trip.
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Response from Property: Praising others is a kind of warmth, and being praised by others is a kind of happiness. Your affirmation makes us full of motivation. We will continue to work hard to bring you more considerate services, oh yeah~
Anonymous User
Double Room
Stayed in Jun 2024
Solo travelers
2 review
Posted on Jun 17, 2024
There are too many clothing stores downstairs and it is very noisy in the morning. Loud speakers are turned on in the morning and various activities are very noisy! The soundproofing of the hotel is very poor. I can't sleep at all.
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Response from Property: Thank you for your feedback, we will work hard to improve the sound insulation effect. Next time, I can help you arrange a room with better soundproofing, so that the one at the back will not be noisy.