Shunde Quyue Business Hotel Reviews
Shunde Quyue Business Hotel
No.17 Zhanye Road, Foshan, ChinaView Hotel Details
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1 night
Shunde Quyue Business Hotel Guest Reviews
4.3/5
167 review
Verified reviewsLocation4.3
Amenities4.2
Service4.1
Cleanliness4.4
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All Reviews(167)
Positive reviews(149)
Reviews with photos/video(29)
Friendly front desk staff(19)
Great value for money(17)
Classy environment(15)
Easy to get around(7)
Large rooms(6)
Convenient parking(5)
Many dining options(3)
Perfect for business trips(2)
Negative reviews(18)
Guest User
Superior Double Room
Stayed in Nov 2022
Solo travelers
3 review
Outstanding
Posted on Nov 30, 2022
That was a cosy place to sleep 😴
Guest User
Superior Double Room
Stayed in Dec 2023
Other
2 review
Posted on Jan 2, 2024
The front desk service was poor. After running a marathon, they deliberately delayed opening the door when I asked them to.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your feedback and for expressing your disappointment with our service. We attach great importance to guest satisfaction and sincerely apologize to you. We will immediately investigate the matter and evaluate and improve the quality of front desk service. We are deeply aware of your dissatisfaction with the waiting time and the inconvenience you suffered, and we will do everything possible to prevent such incidents from happening again. We sincerely hope to welcome you to our hotel again and give us another opportunity to provide you with better service. Thank you!
Anonymous User
Superior Double Room
Stayed in Dec 2023
Friends
5 review
Outstanding
Posted on Jan 2, 2024
The hotel environment and sanitation are very good, and it is also very close to Tianyou City, which is super convenient. The service attitude of Xiao Su at the front desk is super good
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full score review. Your support and encouragement are the greatest driving force for our progress. Quyue Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Xiaoyue looks forward to your visit again!
Guest User
Superior Double Room
Stayed in Dec 2023
Business travelers
1 review
Outstanding
Posted on Jan 4, 2024
The service attitude of Xiao Su at the front desk was very good, check-in was fast, and the price-performance ratio of the room was also very good. Highly recommended. There are also free parking spaces, which is very convenient for traveling.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your perfect review. Your support and encouragement are the greatest driving force for us to move forward. Quyue Hotel strives to continuously create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Xiaoyue looks forward to your visit again!
Guest User
Superior Double Room
Stayed in Oct 2023
Other
4 review
Outstanding
Posted on Dec 4, 2023
The service attitude of Xiao Su at the front desk was super good. She also upgraded the room for free. There is free parking space, which is great and very cost-effective.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full score review. Your support and encouragement are the greatest driving force for our progress. Quyue Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Xiaoyue looks forward to your visit again!
Anonymous User
Superior Double Room
Stayed in Oct 2023
Business travelers
1 review
Outstanding
Posted on Jan 7, 2024
Xiao Su at the front desk had a good service attitude. The room was upgraded for free. Very cost-effective. Recommended
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full score review. Your support and encouragement are the greatest driving force for our progress. Quyue Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Xiaoyue looks forward to your visit again!
Guest User
Business Double Room
Stayed in Oct 2023
Business travelers
2 review
Outstanding
Posted on Oct 12, 2023
Very satisfied with the service 😀 If I come again next time, I will definitely come again
Facilities: Very good
Hygiene: OK, very comfortable and clean
Environment: Good location, very convenient for eating and drinking
Service: Room service is very good, and what you need can be delivered in time
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation and recommendation of our hotel! We are very happy to hear that you appreciate our service. We have been committed to providing each guest with high-quality service and comfortable accommodation environment. Your satisfaction is our greatest motivation. Thank you again for your recommendation, and we look forward to serving you again. I wish you a pleasant journey!
(120)s,k,wong
Business Double Room
Stayed in Mar 2024
Business travelers
15 review
Great
Posted on Mar 31, 2024
It's clean and hygienic, and the room facilities/materials are all acceptable. There are diversified restaurants nearby, and there are many choices in massage parlors/everything is affordable. I will stay here again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel! We are deeply honored. We adhere to the principle of changing linens for each guest to ensure that every guest can enjoy a clean and comfortable accommodation experience. Our service team adheres to the warm and thoughtful service concept and will provide personalized services for each guest, so that you can feel the warmth of home during your stay. Thank you again for your recognition and look forward to your visit again, so that we have the opportunity to show you more uniqueness.
Guest User
Business Big Bed Room
Stayed in Sep 2023
Business travelers
1 review
Outstanding
Posted on Dec 5, 2023
The service attitude of Xiao Su at the front desk is good, the room is very good, the price-performance ratio is very high, it is worth recommending
Original TextTranslated by Google
Response from Property: Our only hope is to use our professional and caring service to add a little happiness and beauty to your journey life. We look forward to your next stay!
Anonymous User
Superior Double Room
Stayed in Oct 2023
Business travelers
1 review
Outstanding
Posted on Dec 5, 2023
The front desk staff is very friendly and helpful. The room is very cost-effective.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full score review. Your support and encouragement are the greatest driving force for our progress. Quyue Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Xiaoyue looks forward to your visit again!
Guest User
Business Double Room
Stayed in Dec 2023
Business travelers
6 review
Outstanding
Posted on Jan 2, 2024
Convenient transportation and health
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full score review. Your support and encouragement are the greatest driving force for our progress. Quyue Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Xiaoyue looks forward to your visit again!
Anonymous User
Superior Double Room
Stayed in Mar 2024
Business travelers
1 review
Very Good
Posted on Mar 9, 2024
When it comes to holidays, trade fairs, and exhibitions, housing prices will immediately rise by two or three times, and these are all reported in other cities, which can be used as a reason for his crazy premium
Original TextTranslated by Google
Response from Property: Thank you very much for your feedback. Regarding the adjustment of room rates, we will make reasonable pricing based on market demand and supply. During special periods such as holidays, trade fairs and exhibitions, the hotel industry usually faces tight supply due to increased demand, which may lead to higher room rates. We understand your concern about prices, and we will do our best to ensure that the prices are reasonable and fair. At the same time, we will continue to work hard to improve the quality of our services to provide a value-for-money accommodation experience. If you have any questions or suggestions about our room rates, we are very willing to communicate with you further to find the most suitable solution. Thank you for your understanding and support, and we look forward to providing you with better services.
Boniudezongjiezaina
Business Double Room
Stayed in Feb 2024
Family
4 review
Posted on Feb 25, 2024
Stayed for a few days. Not very recommended. TV has few channels and the lights in the room are very dim.
Original TextTranslated by Google
Response from Property: Thank you very much for sharing your stay experience. Regarding the TV channels, we use Guangdong Radio and Television TV top boxes, which provide a wide range of channel selections. You may not find the channel you want to watch due to signal or other reasons. We will immediately check and debug the equipment to ensure that more channels are available and the stability of the signal.
For the dimly lit room, we understand that brightness is important for your comfort. We will check the brightness settings of the lamps to see if they need to be adjusted or replaced to provide a brighter and more comfortable environment.
Thank you very much for your feedback. Your opinions are very important to us and we will continue to improve and enhance the quality of our service. If you have any other questions or needs during your stay, please feel free to let us know and we will do our best to meet your requirements.
Guest User
Superior Double Room
Stayed in Feb 2024
Business travelers
2 review
Outstanding
Posted on May 9, 2024
The service attitude of the front desk lady is very good, gentle and considerate. The room is clean, but the air conditioning equipment is too old and noisy. The hair dryer is also loud. The windows are not soundproof. It is very noisy near the road. And the room is carpeted. It feels unclean and has a peculiar smell! Is there no air conditioning in the lobby? It's so hot that you can heat yourself to death by standing in a room for two minutes! The front desk lady is about to get a heat stroke. Why give 5 stars? It's for the front desk lady!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your recognition and praise of our front desk lady's service attitude. She will be very happy because of your affirmation. We are deeply sorry for the series of problems you mentioned in the room and the lobby. We have recorded the old air-conditioning equipment, the loud noise of the hair dryer, the poor sound insulation of the windows and the condition of the carpet, and will deal with and improve them as soon as possible to provide a better accommodation experience for subsequent guests. We will also pay attention to the problem of the air-conditioning in the lobby and find a way to solve it to provide everyone with a comfortable environment. Thank you again for your feedback and 5 stars. We will continue to work hard to improve and look forward to your next visit to have a more satisfactory experience.
Anonymous User
Executive Suite
Stayed in Feb 2024
Other
7 review
Posted on Feb 3, 2024
The waiter opened the room without authorization to clean it when the guest was not in the room and the luggage was still in the room before the check-out time. This directly raises serious doubts about the security and management capabilities of your hotel!
Original TextTranslated by Google
Response from Property: Dear guest, hello! On behalf of the hotel, I would like to express my sincerest apologies to you. It was our mistake that the waiter entered the room to clean it without authorization when you had not checked out and your luggage was still in the room. We are deeply sorry for this.
This incident was caused by other guests reporting the wrong room number when they continued to stay, which was our negligence in management. We have severely criticized and trained the relevant employees to ensure that similar situations do not happen again. At the same time, we have also strengthened the room management process to ensure that we must confirm with the guests before entering the room under any circumstances. We attach great importance to your doubts about the hotel's security and management capabilities, and we will take them seriously and take measures to improve them. We will further strengthen employee training, improve service quality and management level to ensure that the privacy and safety of each guest are properly protected.
If you have any other requirements or suggestions, please feel free to let us know, and we will do our best to meet your needs. I once again express my deep apologies to you and hope that you can give us a chance to regain your trust. Thank you for your understanding and support!