White Swan VYV Hotel, Foshan

White Swan VYV Hotel, Foshan Reviews

White Swan VYV Hotel, Foshan

No.32, Yanjiang North Road, Heshun, Lishui Town, Nanhai District, Foshan City, P.R.China, Nanhai District, Foshan, Guangdong, ChinaView Hotel Details
White Swan VYV Hotel, Foshan
White Swan VYV Hotel, FoshanWhite Swan VYV Hotel, FoshanWhite Swan VYV Hotel, Foshan
Check available rooms for your travel dates
We Price Match
1 night

White Swan VYV Hotel, Foshan Guest Reviews

4.7/5
Outstanding
356 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All reviews(356)
Positive reviews(349)
Reviews with photos/video(89)
Classy environment(56)
Friendly front desk staff(42)
Quiet & comfortable(23)
Loved the view(17)
Large rooms(8)
Has rooms for families(5)
Comfortable bed(5)
Well decorated(4)
Negative reviews(7)
elli
Featured Deluxe Room (King Bed)
Stayed in Jan 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Amazing hotel
Response from Property: Dear guests, thank you very much for your favor to our hotel! The pace of progress never stops. Thank you for your trust and we look forward to seeing you again.
Anonymous User
Deluxe Queen Room
Stayed in Mar 2023
Business travelers
2 review
2.2/5
Posted on Mar 19, 2023
Room okay coz it’s new, location bad. Scanty entertainment facilities to enjoy. Plus the service is poor; the front desk receptionist didn’t remind me that the snacks are free of charge when I first check-in! When I realised, they just served me other incommensurate stuff which was utterly unacceptable!
Response from Property: We are very sorry for the problem you mentioned. We will try our best to improve the service quality. Thank you for your kind reminder.
Guest User
Deluxe Queen Room
Stayed in Sep 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The hotel has a good location, parking and driving are very convenient, the room rate is very cheap, and the stay is quite comfortable! The room is cleaned very clean, and it exudes a light aroma, which relieves your fatigue of the day. In terms of toiletries, shampoo and shower gel smell good, and the decoration of the lobby is also relatively exquisite. It is very convenient to order takeout and buy goods. You don’t need to walk too far. After buying something, the waiter will arrange a robot to deliver it. You don’t need to come down to pick it up yourself, which saves time and effort! There is a swimming pool and a riverside path downstairs, which are very suitable for walking and running. Service: As soon as I entered the lobby, several beauties greeted me, especially Xiao Chen and Manager Wang. Thank you for upgrading my room and the room hygiene for the remarks. They are all cleaned very cleanly.
Original TextTranslated by Google
Guest User
Leisure Room - River-View (Twin Bed)
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 30, 2024
The room was cool with air conditioning, the service was very attentive, the swimming pool was large, and there were always clean towels in the locker room to keep us warm. The higher rooms also had a beautiful view.
Original TextTranslated by Google
ahorses
Leisure Room - River-View (King Bed)
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 29, 2024
The hotel room facilities are very good, especially the beds are very comfortable. The staff are very friendly and kind. The breakfast and dinner buffets are delicious. Much better than expected. The river view room has a great view. After checking out, they actually gave my wife a big sun umbrella.
Original TextTranslated by Google
Response from Property: Thank you for your praise. We will work harder to do our best. Your satisfaction is our greatest motivation. We treat every customer as our friend and look forward to your visit next time.
Guest User
Leisure Room - River-View (King Bed)
Stayed in Aug 2024
Travel with friends
1 review
4.6/5
Great
Posted on Sep 6, 2024
The room is spacious and clean, with a view of the river and swimming pool. It is very comfortable. The front desk service is warm and courteous. The hotel's buffet dinner food is rich and diverse. Hotel manager Huang provided a lot of useful information and assistance when checking out. Worth coming again.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing and supporting our hotel. The Heshun Chinese Restaurant on the second floor of the hotel provides Cantonese breakfast from 8 am to 2 pm, and Chinese cuisine with local characteristics from 11 am to 2 pm. The hotel will launch the latest shrimp free-themed buffet dinner in September. You are welcome to make an appointment to taste it. We look forward to your visit.
Guest User
Leisure Room - River-View (King Bed)
Stayed in Aug 2024
Other
2 review
2.7/5
Posted on Aug 11, 2024
This trip was not ideal. The room had a strange smell. Later I asked to change rooms, but the room I changed to still had a strange smell until late at night. So there is indeed room for improvement. The service is not up to standard.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing Foshan White Swan Caiyi Hotel. It is a pity that the room odor problem has not been solved satisfactorily. The hotel provides 24-hour service. If you have any questions or dissatisfaction during your stay, you can contact the hotel lobby manager for assistance. We will solve the problem for you. Looking forward to your next visit.
Guest User
Octonauts Family River-View Twin Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The hotel is very clean and the baby likes the parent-child room. The swimming pool is also very good. The children were given small gifts🎁. The hotel ladies are very friendly, especially Miss Sihui and Miss Xiaoyan, who provide very thoughtful service.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of the service provided by Xiaoyan and Sihui at the front desk. We always believe that we can do a good job with our heart. In pursuit of the ultimate service, we are willing to share the joy of growth with you on the road. We will bring you more surprises and touches, and we look forward to your visit again.
Guest User
Leisure Room - River-View (Twin Bed)
Stayed in Jul 2024
Family
8 review
5.0/5
Outstanding
Posted on Jul 25, 2024
We originally booked a leisure twin room with river view, but when we arrived at the hotel, the front desk lady saw that we were two adults and two children, and happily suggested and upgraded us to a family room. The room and the tent were deeply loved by the two children, the river view was also great, and the swimming pool downstairs was also very good. Once again, thank you to the front desk lady Ren Sihui for her sincere and attentive service.
Original TextTranslated by Google
Response from Property: Thank you for your careful review, we always believe that you can do a good job if you put your heart into it. Pursuing the ultimate service, we are willing to share the joy of growth with you on the road. To bring you more surprises and touches, we look forward to your visit again.
Jason8712
Leisure Room - River-View (Twin Bed)
Stayed in Jul 2024
Family
56 review
4.7/5
Amazing
Posted on Jul 13, 2024
We booked two different room types at the same time. The hotel is a big brand, with five-star standards and a great reputation. The service, facilities and supplies are all worthy of a five-star hotel. The breakfast is good, with a wide variety, good quality and good taste. The river view room has a full view of the West River, which is good. The swimming pool has good water quality and is comfortable. The downside is that the shower water pressure is low and the pool lounge chairs are broken, which is not up to the five-star configuration.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Foshan White Swan Caiyi Hotel. We have always strived to provide every guest with a colorful and wonderful life experience. Thank you for discovering the shower room water pressure and swimming pool rest issues. Based on your feedback, we will check the relevant facilities and data to provide guests with a good stay experience. We look forward to seeing you again and wish you a happy life!
TMS6168
Leisure Room - River-View (Twin Bed)
Stayed in Jun 2024
Business travelers
104 review
4.0/5
Very Good
Posted on Jul 16, 2024
After staying here many times, the hotel is still willing to listen to customers' suggestions. The location is a bit remote, and the development has been relatively slow in recent years. The surrounding area is still relatively primitive. The morning tea and snacks on the 2nd floor are still OK.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our hotel. We will definitely work harder to do our best. The hotel front desk can provide detailed information about surrounding consumption information. If necessary, you can contact the front desk 24 hours a day in the room to obtain it. Your full support is the driving force for our continuous persistence and efforts, and we look forward to your return.
Guest User
Deluxe Queen Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 6, 2024
The front desk lady Joey was attentive and enthusiastic. She helped us upgrade to a river view room for free. We could see the river view and the hotel's swimming pool and small garden. It was very quiet to sleep at night. The pillow was soft and comfortable. There were also free soda and snacks. The experience was good.
Original TextTranslated by Google
Response from Property: Thank you for your praise. We will work harder to do our best. Your satisfaction is our greatest motivation. We treat every customer as our friend and look forward to your visit next time.
Guest User
Deluxe Queen Room
Stayed in May 2024
Business travelers
40 review
5.0/5
Outstanding
Posted on May 27, 2024
It's relatively new, and the overall feeling is good. It's spacious enough, and there are parking spaces. Breakfast is self-service, and you can also go for morning tea without breakfast. The morning tea is good, and there is another place to choose from.
Original TextTranslated by Google
Response from Property: Thank you for your careful review. We also always believe that we can do a good job with our heart. In pursuit of the ultimate service, we are willing to share the joy of growth with you on the road. Bring you more surprises and touches, welcome to come home often~
Guest User
Leisure Room - River-View (King Bed)
Stayed in May 2024
Couples
63 review
5.0/5
Outstanding
Posted on May 26, 2024
I went on vacation for the golden sign of White Swan. The location is a bit remote, so if you don't drive yourself, you have to book a taxi online. The room is very new and comfortable. There is a walking trail along the river outside, but there are no trees. You can have morning tea or order dishes in the Chinese restaurant on the second floor. The taste and production are good, and the price is affordable by White Swan's standards. The buffet in the evening is Southeast Asian themed, which is good.
Original TextTranslated by Google
Response from Property: Thank you for your praise. We will work harder to do our best. Your satisfaction is our greatest motivation. We treat every customer as our friend and look forward to your visit next time.
Guest User
Ice Fairy Family River-View Twin Room
Stayed in May 2024
Family
84 review
5.0/5
Outstanding
Posted on May 3, 2024
I stayed in a hotel of White Swan Group in Meizhou before. I didn't dare to go far with my baby during the May Day holiday, so I chose the White Swan Caiyi Hotel in Lishui. There were too many guests on May Day. I arrived in the morning. The front desk service was a gentle girl who helped contact the aunt who did the cleaning to finish the cleaning as soon as possible so that we could check in early. The children's facilities in the room also made the baby very happy. Breakfast, lunch and dinner were all served in the hotel. The price was reasonable and the taste was good. If you take your baby out, Foshan White Swan Caiyi Hotel is a good choice.
Original TextTranslated by Google
Response from Property: Thank you for your careful review. We also always believe that we can do a good job with our heart. In pursuit of the ultimate service, we are willing to share the joy of growth with you on the road. Bring you more surprises and touches, welcome to come home often~