Les Barracudas

An off road adventurous route leads you to beautiful spot in the Mangrove Delta. The resort has huge potential but there is no supervision of the staff or maintenance of the property. The Wifi is only available in reception pool area and the staff lounge there listening to shows on their phones or calling their friends which does not add to the ambience. The water pressure is very low do not wash your hair and our front door was off its hinges with no one to repair it. As you relax by the pool or in your room you will hear the staff having arguments with each other yelling directions to each other. The bartender has no idea what a beer or wine is in French or English. With some supervision and training this could be a nice Eco-Lodge.

We felt mislead by some of the pictures on *********** which did not reflect the room that we were provided with. The bedroom photograph did not appear to be a picture of the 'bungalow with fan'. The staff explained that the problem was related to ***********, not them, and accordingly deflected responsibility. The reality is 'basic' at best, though 'run down' is probably more accurate. Bare light bulbs, holes in the mosquito net, a stained bed sheet and we had to clear dead cockroaches off my daughter's bed. The room started off fairly clean but because no housekeeping is provided, after 3 nights it was pretty grotty. Some of the staff were surly and to a degree that we felt uncomfortable approaching them, for example, with asking if they might clean our room (we had assumed that this was a service that would be provided). Oddly, no bin is provided hence rubbish just piles up during the stay. I got the impression that the owner is not present on site. Les Barracudas in our view lacks leadership and standards. They do not provide a means to pay with visa and there is no local ATM, hence you'll need to bring a lot of cash.