Franklin Hotels with Pools

What a beautiful and clean hotel, we had to drop off our daughter who is attending Boston College as a freshman and everything close to the college was sold out. When we arrived Margaret-Anne & Christian were at the desk they were very friendly, professional and extremely pleasant during the process. Margaret-Anne print out suggestions for beaches in the area which by the way we ended up going to the 2 she suggested. Revere & Scusset Beach it was amazing. Thank you for making this process a very amazing experience. We will be back soon

I was treated like an ***** by the girl at the front desk when I asked why the pool wasn't open she said it wasn't open until after memorial day, when I questioned this and said it wasn't on the website she mumbled something about it had to be over 60 degrees and considering it was over 70 outside it was a poor excuse..I told her I had booked the hotel because it had a pool and she looked at me like I was completely stupid! Sorry but I've came a long way from Ireland and spent a lot of money to get here to be treated like an ***** by someone half my age. I demanded a refund (which hasn't went into the bank yet by the way) and she said she couldn't authorise one and phone on Monday- I told her I wasn't moving until she found me someone who could. Miraculously after talking to her general manager she said she was authorising one. I wasn't the only paying guest asking about the pool too, while I was there 2 girls came over and asked could they not even sit outside at the pool and were told no. Ridiculous they can get away with this. I would steer clear ,the staff clearly have no customer service experience- the guy on the front desk at check in was borderline rude too - he hardly even spoke or lifted his head. STAY ELSEWHERE

We’re off I-495, less than 10 minutes from Wrentham Village Premium Outlets and Supercharged Entertainment. Chilson Park and Franklin State Forest are within four miles and we’re 15 minutes from Gillette Stadium. We have a 24-hour fitness center, an indoor saline pool, and a Spin2Cycle laundry. Enjoy your in-suite kitchen and daily free breakfast.