Top Hotels in Franklin County with Spas

This is an older stay that could use a handyman (i.e. drawers wouldn't close). With that said, it was CLEAN. The room, pool, and public areas were clean. The pool was very nice including the hot tub. Only negative was there wasn't any towels. The pool and room instructions said to use the pool towels. The kitchenette was great. Full sized refrigerator with ice maker. Coffee maker, microwave, stove and dishwasher also included. This hotel is located near many great restaurants plus the fashion mall with book store. IKEA and a Target were close. Easy drive to lots to do. I hope to come back.

In the fifteen+ years of traveling for work, this was one of my very top hotel experiences! The hotel itself is great, and then add to it the outstanding customer service from every single staff member. My king room on the 6th floor was clean, large and comfortable. The only thing missing would have been a microwave in room as I typically have most meals in my room for health, time and financial reasons. However, they had two microwaves that were accessible downstairs in the lobby. I woke up in the mornings without back pain, which always tells me the quality of the bed. The bathroom was large, clean and had a great shower (no tub) with a rain head as well as a handheld sprayer. I didn't use the coffee maker other than to heat water through it to make my own coffee. Here, a Keurig would have come in handy, but I checked in advance, so I brought my own. Noise. What noise? None!! It was incredibly quiet and made for a great night's sleep - that is once I could turn off the Showtime and Netflix that was offered on the TV. The 6th and 7th concierge floor came with a lounge that's on the first (lobby) level. They had real eggs (!) and real bacon (!!) in the mornings along with other options, evening Hors D'oeuvres that were ok, and they said desserts later at night but I never checked those out. The lounge was closed on the weekends, but they gave a coupon for the breakfast buffet at the restaurant. It's all these things that make for such a great stay! Even the elevators were fast and had clean carpet. The gym looked good but I never had time to try it. My meeting room: we had about 50 people. Banquet staff was wonderful and made everything easy. On the first day they were helping me set up my microphone and projector, and checked in on subsequent days to make sure all was going well. There were large groups next to us and though we could hear them a bit, it wasn't too disruptive and we felt well taken care of throughout the seminar. The room was large, clean and temperature was good. Best for last: I realized on day #3 and #4 that I wasn't congested at all. Typically, by then I have a bit of ”hotel congestion/allergies” from cleaning products, hotel air, etc., but I had absolutely no reaction to this hotel! So, whatever products they are using for cleaning and laundry are clean and also, fragrance free. No weird or strong smells. The staff!! From start to finish, they were exceptional! Big thank you to Joey and Tim who both went out of their way to accommodate. The others, though I don't have names, were also amazing. Thanks so much!

The hotel is definitely dated, could use some upgrades. It was fairly clean but not what I’d consider great. There were families and kids in the hall yelling and slamming doors until after 1am. Even with a noise machine it was very loud. Will not stay here again.

The Surface Inn Worthington provides a great place for travelers to relax after a busy day. Visitors to Columbus will find that the Surface Inn Worthington is a fantastic accommodation choice.John Glenn Columbus International Airport is the closest major transportation option, approximately 27km away. John Glenn Columbus International Airport is approximately 27km away by road. The nearby area boasts an abundance of attractions including Vista Community Church, Sancus Park and McCord Park.In their spare time, guests can explore the hotel's surroundings.

I never make complaint but because this was such a bad experience! One of the worst I've ever had! I've always heard that Hilton hotels were so nice. This hotel was so run down, examples: the letters and numbers are rewritten on with sharpie and what looks like fingernail polish, because they had fallen off all over the place, there's MANY patches of wall work from previous holes all over the rooms and some arent even painted over, the carpet peeling up, a lot of things didn't work like some of the outlets in the room, the ice machines (on two floors), the faucet had a constant drip, furniture was scuffed up, the walls all over the building were scuffed and marked up, outside the building was lots of trash, and the elevator wasn't working. They also upcharged us when we arrived without explanation as a sort of deposit if anything happened to the room. We payed a good amount of money to stay at this runned down hotel, then we weren't even allowed to have the complimentary breakfast which is completely insane. Breakfast is not complimentary for every customer, just some? I've never seen this before and I've stayed at many hotels and I'll NEVER stay at one of your hotels ever again. It was the worst experience I've ever had at a hotel. It looked more like the motel 6 next door than a Hilton.

The parking lot is quite large and the flowerbed at the door is very beautiful. The front desk is friendly and responsive. The gym is small. The room size is small, the sanitation is good, and the bed and pillow are more comfortable. Breakfast is similar to similar hotels and the fruit is changed daily. Good value for money, recommended stay.

I would give this hotel a 3.5 for this trip if I could. I will first start out by saying this hotel is nice. I found it to be very clean and nicely decorated. The location is great and by many fun things and restaurants. The employees were very friendly as well. We usually frequent the Holiday Inn on E. Broad Street in Columbus and always have a good time. We love the pool, hot tub, and breakfast. I chose this hotel because I figured it would be even better than the E. Broad location. The top things I was looking for was a good breakfast, pool, and hot tub. Which is why I chose to stay with a Holiday Inn. None of the three things we were looking forward to were satisfactory. The hot tub was dismantled, the breakfast was cold, and my 9 year old wouldn't even swim in the pool because it ”looked bad.” It's fair to mention that she LOVES to swim so it was weird she wouldn't even step foot in the pool. The breakfast has always been phenomenal at Holiday Inn. We really enjoy the hot breakfast choices, so it was a big disappointment when the ”hot items” were cold. We ended up skipping breakfast the second day because it wasn't worth waking up early for. Also worth mentioning, though probably not the hotel's fault, the electricity went out three times in one night. We were trying to watch Stranger Things since there was nothing else to do at the hotel and we ended up giving up after it went out for the third time. Employees were apologetic, which I do appreciate. So basically we chose this hotel as a quick stay-cation after we had to cancel our camping trip to Michigan. (Thanks, gas prices!) We ended up spending almost the entire time just in the room watching TV, which is definitely not what we had planned for. I could have saved hundreds of dollars and did that at home. :) If the hot tub and pool had been operational and in good shape, we would have been perfectly pleased. Had this been the case, I would have given this hotel 5 stars. I really do appreciate the kind employees and the cleanliness, but this just wasn't worth the money this time.

How can I summarize the wonderful experience at this hotel?! Well to begin, the valet staff is a great team of people. I was helped by Taylor, who had a great personality and was such a warm welcome for the weekend. The front desk was swift, kind, and accommodating, and they provided great recommendations for restaurants and activities! The rooms were clean… but if I must be honest, the hotel could benefit from a little updating here and there. I know it’s an expensive ask, but in order to stand out in today’s world, that could be a huge plus! Other than that, everything was super!

I’m just a regular guy. I don’t make a lot of money, I’m a Paramedic. So, when I spend my hard earned money, I expect to get value for what I am spending. I did not get this when checking into this hotel. I have to say, the staff were friendly enough and for those who follow me know I’m really focused in on people who don’t take any pride in what the do. But this place, I can see what they like what they do. For example, I ordered room service: Ground beef (forgot it at the last hotel for my best friend Winnie) Pasta dish And 2 double shot Gin and Tonics ( it’s been a rough day and I won’t bother you with the details) Total cost $158…. Shock! They had already added a $25 gratuity to the bill (and I gave the delivery boy $10 cash on top of that) Our room was only $189! Oh, and parking is $20. Not even per day, but each time you went out and back in again. I give this place a 3 of 5 stars because the staff was awesome, but not any more due to the over inflated prices and the surprise I which I discovered too late. Beware!

From the time we stepped out of our vehicle until the second we left we were very well taken care of by the staff. There were two very nice ladies working the front desk who were so kind they brought our Insomnia Cookies up to our room. We stayed for one night in order to see a Jackson Browne concert and the hotel was right next to the venue (The Palace Theater). This is a beautiful hotel the room was spacious the bathroom was big and I fell asleep looking at the stars on the ceiling of the room. The bar had the best Bloody Mary's I have ever tasted. The only minimal complaint I might have were the elevators seemed confusing. Some were for specific floors and others were employees only. At times we never knew which ones to get on. I would recommend the Leveque Hotel to anyone traveling to Columbus. This was by far the best hotel that I have stayed at in Columbus, Ohio.