Hotels near PR 3.1 Ribeira das Cales, Funchal

The hotel is in a perfect location, near the center of Funchal. Rooms are modern, extremely clean and the staff is literally the reason this hotel is so amazing. We had an amazing experience and can totally guarantee it is absolutely worth it. The breakfast is not provided via a buffet, you get a menu, but you are free to order as many things as you wish, no limit. It is a hotel for people that wishes to go around and discover Madeira. If you prefer places to relax, this is not the right place as there is no pool.

The hotel is right by the sea, next to the CR7 museum. There are a lot of Ronaldo elements in the hotel, and the fans have perfect punch cards. The first day to the hotel to provide the Welcome drink is quite delicious, the CR7 corner downstairs tastes good.

This place is so nice and romantic. The hotel has great views and a lot of amenities. We stayed in room 601, new room, everything was nice and fresh and had one of the best view. The breakfast and dinner was delicious. The staff are very friendly, polite and helpful. Marcelo and Barbara lovely staff. Marcelo has helped us with tips and advices about Madeira. He has wrote a note for us with most of the attraction points. Lovely place to stay!

We were here for 14 days. Simple clean rooms with private bathrooms. The device shows signs of use, but nothing that would bother. A rental car can be parked for a fee, and there are paid parking zones all around. The car park is small, not suitable for larger cars. Very nice and helpful staff at the reception. Breakfast buffet, rich selection, just the same every day. However, you can gradually put together a different breakfast for each day. Large selection of local fruit. Rooftop heated and clean pool and jacuzzi. Sauna for a fee. The downside is the location of the hotel on a one way street uphill, very noisy during the day with the window open. The windows insulate well. Rooms also have air conditioning.

The hotel is located in a good area. Close to restaurants, beaches or boardwalk. Breakfast is decent, and the room was clean. A bit old mattress, and the furniture as well. Considering the paid price, I would say the hotel delivers the right services.

Location is great. Housekeeping excellent. Room was clean and comfortable. My bed was comfortable but my husband's bed was not (can feel the springs). The hall carpets very dirty. Lack of staff. Poor customer service at reception. The process was not explained for the pool towels and the parking card. We did not receive pool and parking cards in our envelope. The roof top pool is very nice. No staff there though. No bar men available. It is extremely hot and there's no shade provided. We asked for umbrellas but were told they don't do that in October even though it was mid 30s!! It was too hot to be there without shades!! The neighbouring hotel had umbrellas. With staff attendants always present. The wall plant, at the pool, was knocked over and soil was left on the pool deck. The soil spillage was still there 3 days later. Breakfast is included. It has a lot of variety. Cold foods great (fruit, breads, cakes, cheeses) but hot food was a low rating (eggs tasteless, bacon and pancakes sit too long and are hard),

Stuffy room at the back of the hotel. Noise from street traffic and air conditioning in the shopping center is disturbing. Poolside rooms are better. Poor ventilation in bathroom. Buffet breakfast is ok. Parking in the adjacent public car park is good. However, this is not described anywhere and requires some searching for new guests.

Our experience of the hotel was enhanced by our meal in the restaurant, which I have reviewed separately. My favourite thing about the room was the enclosed balcony. It was like having a private yoga studio in the sky. (Fellow yogis note, the floor was slippery.) I also enjoyed the spectacular view from the Sauna, which at the time was free because it was not working optimally. (So do ask!) It was good enough for me, but it took over an hour to heat up. The Pool looked too small and shallow to actually swim in, but mostly it was unusable as it was colder than the sea. I don’t know if this was usual. Breakfast was fairly similar to ones we had at other Madeira hotels, but this place had the tastiest selection of fresh bread rolls and very good garlicky mushrooms. The room was clean. We liked the 3-section recycling bin in the room. Others mentioned lack of plugs for phones. Erm... we knew about that but were surprised to find that there were not enough plugs for the room items. The Kettle and TV had to share a wall outlet. They really should consider supplying an extension lead, which could be given out and collected at check-in, just as they (bizarrely) do with the TV remote control. We did start off on a rather bad note. At check in, we were downright ignored. One receptionist was settling a dispute with another guest, but both members of staff deliberately avoided any sort of eye contact with us. I don't normally notice this sort of thing, but it was rude and infuriating and lasted some time. A simple nod would have sufficed. I’ll put this down to a bad day for the first member of staff, who later was helpful. After a long wait for no discernible reason, the other receptionist demanded payment before we had even seen the room, for which we had paid in advance. We've stayed at many places who use multiple booking sites. Sometimes you pay on arrival, sometimes beforehand, and we understand that the hotel needs to know. However, there are ways of asking that don't come across as offensive and like one is trying to get away with something. Not everyone is out to steal the remote control. Make sure you bring proof of payment if you’ve paid in advance, as we had. The hotel is lucky that they have out of this world views.

Excelent choice for our stay in Madeira. The hotel is located in a natural botanical garden - some will count this as a minus, but I disagree. On our arrival, at 2AM - Bolt cost was 25USD (31kms). Excelent service, very clean, lots of activities and friendly staff. Totally recommended.