Guest User
August 15, 2024
BEWARE I had booked a nice trip for my mother's birthday here, but unfortunately the week beforehand I had to have an emergency surgery to remove my gallbladder. Obviously this was unplanned, and since I'm in recovery I can no longer attend the trip. I was fully interested in just moving my trip date to another time at that point. I called the owner and despite the reason, she wasn't very sympathetic. Stated "well this is awkward but I only make the money a few months out of the year." I had stated I was still interested in coming, but at another time. She then advised me that since I had booked with *******, I needed to speak with them so that they could cancel the reservation in hopes for her to rebook it. I called *******, they sent over a request to cancel the reservation. She then denied it. Why ask someone that's healing from surgery to go through all of this, just to deny it?!? What an unsympathetic thing to do to someone. Absolutely disgusting person to speak with.