Hotels near Parc des Portageurs, Gatineau

This was my first-time stay at reStays Ottawa. I booked four suites for a team business trip in April 2023 (2- and 3-night stays). Very glad to have chosen this hotel over my other go-to's! This is now my Ottawa favourite and I highly recommend it for the following reasons: - Value: Great for this calibre of amenities (spacious, new, clean, modern in-suite furnishings, well-equipped kitchen, and thoughtful provisions, terrific meeting spaces, public amenities - what a view on the 12th floor). Comfortable bedding for several nights of good sleep. - Service: Front desk staff (Josh, Mark) were very helpful with our requests. - Location: Excellent! Short walking distance to Parliament, Rideau Centre, Byward Market, etc. Whether for short or longer stays, I highly recommend this gem of a downtown Ottawa hotel.

The location of the hotel is amazing, just next to Parliament Hill. The overall feeling is good, and the photos are nice. The lobby is beautifully decorated. The biggest problem is that parking is expensive. Now the hotel can only valet parking, and you can't park by yourself. The price is 60 Canadian dollars per day, including tax. It's really expensive. The room fee is only over 300 Canadian dollars.

Stayed at the Novotel for a week in early Feb 2023 while attending a conference at the nearby Westin. I booked for a really low rate through hotwire. After a pleasant check in I was excited to come into a very large on the 8th floor with a separate seating area and a very large TV. Room was pretty clean although when packing up before check-in I found some items under the bed that did not belong to me. Location was perfect, right across from the Rideau Centre and the Westin/Conference Centre and within a short walk to the Parliament Buildings, Sparks Street and Byward Market. My only compliant is the walls must be paper thin as I could hear the ding of the elevator and conversations in the hall from my room. I was also there a four hour during a power outage in the evening. I assume the outage was unscheduled but there was a lot of confusion and no one at the front desk when it occurred. The hotel shares a building with a DND office which made it confusing leaving the building by the stairs as the stairway lead to a entrance that read ”DND property alarm will sound”, it took awhile to figure out how to exit by the stairs.

The hotel is in a great location. It has a kitchen and living room and has a very homely atmosphere. It is very convenient to walk to Parliament Hill, the park at the intersection of the canal and the Ottawa River, and the surrounding cultural and art museums. It is a very cost-effective booking.

This review is a far too late, but I did promise to wite one so here goes. We stayed as a family of 2 adults and 2 kids, and during the COVID19 summer of August 2020. Sometime Quality Inn hotels can be shady, but this one was TERRIFIC. I am being very honest, we have stayed at MANY Quality Inn hotels across the U.S and have had to turn away, but this one in Gatineau was: Very clean, absolutely friendy check in staff (Daniel Sarazin), outdoor poolfacility that was well kept and large, and amazing location (close to Costco and Ottawa). Now for the reason I am taking the time to write a review: the genuine great customer service from staff member Daniel Sarazin. He worked the front desk when we check in, and was friendly and efficient. He also proved to be tremendously helpful through our stay with answers to questions and special requests. I hope he is still there for your stay! People like this need to be highly valued to the Hotel owners, as exactly how they treat customers will prompt us to write positive reviews, and become return guests.

The room was fine. Clean, bed was comfortable. Interesting décor lighting. When we checked in there was a boys hockey team checking in so I worried about our plan for a relaxing spa before dinner. I was right to worry. It was overrun by young teen boys with almost no supervision. We decided to try again after dinner. Our reservation was for 6:30 and we were finally served after 8:30. We saw couples who had arrived close to us get served, pay and leave before we had our main course. When I got our server's attention I asked her if there was a problem with our order and she said Oh no its just very busy, although by this time it was thinning out. Suddenly our order was there, with much apologies about the wait and how busy it was, but the meal was clearly forgotten. I ordered the ribs and fries and it was cold. My wife's seafood pasta had obviously been sitting under a warming light as the mussels on top where dried out. Just not what $28 each should get us. Anyway, it was out anniversary so I didn't cause a fuss, and was hoping for the nice spa later, but we arrived late because of the meal, it closes at 10pm, and there were empty cans and bottles about and while we did enjoy the dip, it was still a little crowded for our liking. The sauna at least was our last experience and it was good. As mentioned, the bed was fine, but then some yahoo with a huge sound system blared it in the parking lot, or adjoining property and woke both of us for a good 5 minutes. Overall, I would say, not too happy with the visit. Sorry, got to call it as I see it.

I rarely stay in hotels however I came to Ottawa to celebrate a kilometerstone (milestone for Americans ;-) birthday and decided to splurge a little. I was able to talk a friend into coming with me. I first saw this hotel on TripAdvisor, went to their own website and found I could book 4 nights for $119/nt. I spent about an hour looking around some of the big Internet travel sites and found the exact room promoted on one of them for $89! I called the hotel and asked if they price matched. After about 10min of them looking online to find the promo I was looking at, the shift supervisor approved the match! I had to agree to pay for all 4 nights whether I used them or not. I didn't care because I was coming! The location is GREAT, next to TransCanada/417 highway. That was very convenient as I had to drive to Carp the next morning and that was the highway I used. I was on that expressway 2 minutes after leaving the hotel! Check in was fast and efficient. The person checking me in was confused when I told her I was on a $89 promo, she had not heard about it but eventually found some notes on my reservation in the computer. Even though there was free parking, I wanted to leave the car at the hotel most days and take public transit downtown. I had heard even with the government shut down, parking was scarce and expensive in the city center. On check in I happened to ask how close a bus stop was to take us downtown as I wanted to do the double deck Grayline tour on Sunday and Monday. The desk clerk said I didn't need to take the city bus as the double deck bus picked up their guests every morning at 9am at the hotel! BONUS! I'm glad I asked. Our room was on the fourth floor and included two very comfortable Queen beds with 7” mattresses and fluffy comforters, a very nice bathroom, 40” LCD TV, small refrigerator, microwave and coffee maker. They also had WiFi that worked great! There was only one ceramic cup and one plastic cup for the first night, we would have liked two ceramic cups but it was too late to call down and ask. Both my friend and I noted how quiet the surroundings were. Almost the entire floor had booked rooms for two nights but we didn't hear much noise. Also, we were on the back side of the hotel not facing the street or highway so that may have contributed to it. If I were to return, I would ask for a first floor room on the same side of the hotel as each had direct access to the parking lot. Although the room was very clean and comfortable, there were not enough electrical plugs and the only available one to plug in my cell phone and computer was so worn out that the cables would not stay in the plug. I always bring extra cables, I had a long extension that ran from near the head of my bed to the table at the other end of the room. Without it, I would not have been able to charge my devices. One thing that would help is a USB hub of some sort on the night table - maybe a hotel lamp with USB hub built in. That would hav

Just Perfect!! Would visit again if i go back at same place. Nice location near Airport and EY Centre.

As luck would have it, I booked the stay on the day the wildest rain storm in a decade hits Ottawa. I reached the hotel at 8PM that evening and found a pitch dark building with absolutely no lights. The front desk still checked me in manually and assigned the rooms on the top floor for me. Having no power, I had to haul all my luggage five floors up the stairs with no emergency lighting and stuffy stale air. Here are all the bad: - The property has NO backup generator, they only have a few handheld flashlights - Battery operated emergency stairwell lights are ALL not working, they end up leaving flashlights pointed upwards on the floor - No ventilation, no gym, no pool, windows doesn't open, no hot water, no working elevators, no wifi, doubt the smoke detectors are still working (this is a death trap situation) The Good: - Joanne at the font desk handled the situation with aplomb. totally unfazed by the difficult and annoyed guests. The technician who opens the room doors for us needs a mention as well. Calm, friendly and cool - Power returned around 7AM the next morning, they were able to serve up a decent breakfast. Appreciate that. Due to the fact there are no backup generators (to rub salt to the wound, the fitness complex next doors has full lighting and air con with their diesel generator humming away nicely way into the night), I would certainly not be choosing this venue in the future.