Family-friendly Hotels in Gelang Patah

Location is abit ulu. There's basement parking available and security guard on patrol. Room is new and clean. Kids love the bunk bed. When checking out, receptionist said that payment wasn't receievd and insisted that I made payment on the spot. The payment was prepaid online during booking. Although emails and Trip.com app showed that payment has been made, receptionist still insisted that I had to produce bank transaction to prove that payment has been made. Internet-called Trip.com helpline and the CSO acted promptly to help me resolve the issue.

Big room. Clean place. Safety and fridge at room. Variety breakfast. Good wifi. There is also sauna but not showers there. Also pool. Maybe sauna area would be better if there were showers and some chairs etc. It wasnt really cosy place so we skipped the sauna. There is few food places around but not much. Also some busses leaving other side of the road. At least to Singapore. Legoland is about 13km away. You can get grab there. Reception will take deposit 100myr.

We stayed at this hotel for a quick transit before going out to Legoland. The family room is looks new, modern furnished, and spacious enough for our family of 5 (2 adult, 3 children). It is quite far from the JB city center, but really close to Legoland (5-10 min taxi ride) and also the SG-JB 2nd Link. There are some supermarket arround the hotel and for breakfast, a delicious Nasi Lemak is just arround the corner. Very recommended hotel.

Forest City Marina Hotel is a resort hotel by the sea with a view of Singapore. The receiptionist are very polite and helpful. We checked in at the hotel on 17 October 2020 and the whole check in process was fast and took us less than 10 minutes from queuing to getting the room keys. The room is very spacious and big. It is equipped with wifi connectivity, big screen tv, a variety of tv channels, a chiller, bathrobes and complimentary mineral water. The bathroom/toilet comes with a bathtub and separate shower and the size is big and spacious. The room also have a balcony facing the seaview and Singapore. The downside of the hotel: 1. It’s located very far from JB city and after 8pm, the Forest City seems to be a dead city. 2. Some of the facilities are not open to the public(eg. Only one swimming pool is open out of the many swimming pools, facilities around the resort are limited to the Marina Hotel and many shops are closed) 3. Some of the equipment/in room facilities require repair eg. Shower head 4. Aircond is not switched on in many areas(maybe due to low occupancy) The positive part of the hotel: 1. Very friendly and polite staff in the hotel from receiption, restaurant, security guards to the housekeeping team. Good job everyone. 2. The room is neat and tidy. Sufficient towels and amenities are provided. 3. Operator/receiption answer the phone call within three rings 4. They have promotion set meal at rm20 each which is affordable.

Here are a couple of review listed primarily to focus on the condition of the room, aside from being served ”canteen food” throughout quarantine period. 1. First impression: old and not well maintained. 2. Main corridor to the room looks old, gloomy and in sad condition. 3. The room has old musty smell. 4. The aircond sounds like the engine of a bus. 5. The aircond has no remote control (in this modern era?), and you'll need to adjust the room temperature on the wall panel. 6. Doubt that the room is sanitized. Took a cloth and wiped the table tops, leaving the cloth brown. 7. There are boogers on the wall and mirror! How DISGUSTING!! 8. The bed smells.. 9. The wifi SUCKS! I cannot even retrieve emails. I'm not able to conduct work meetings and calls.

Fairly good room and comfortable. Unfortunately the towels I got were smelling of ciggarette smoke, probably from the previous guest. Other than that the stay was good.