Résidence Studio Genève Centre

Résidence Studio Genève Centre Reviews

Résidence Studio Genève Centre

Rue de Berne 36, Paquis-Nations, Geneva, Canton of Geneva, 1201, SwitzerlandView Hotel Details
Résidence Studio Genève Centre
Résidence Studio Genève CentreRésidence Studio Genève CentreRésidence Studio Genève Centre
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Résidence Studio Genève Centre Guest Reviews

3.7/5
33 review
Verified reviews
Location3.7
Amenities3.7
Service3.7
Cleanliness3.7
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Positive reviews(12)
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Negative reviews(3)
Guest User
Standard One-Bedroom Apartment
Stayed in Aug 2024
Solo travelers
35 review
3.5/5
Posted on Aug 31, 2024
The room was fine with a small kitchen attached. The area it's in has lots of places to eat but was noisy at night. You need to check in at the Novotel round the corner.
Standard One-Bedroom Apartment
Stayed in May 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on May 16, 2024
very close to station and the studio is very big with a kitchen!
Guest User
Standard One-Bedroom Apartment
Stayed in Jun 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Very good
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Guest User
Stayed in Sep 2024
Other
3.0/5
Posted on Sep 5, 2024
During my stay at the Residence Studio Geneve Centre Hotel in Geneva, I encountered a few notable highs and lows that shaped my overall impression of the property. Located in the heart of a bustling area, the hotel offers both convenience and a couple of challenges. Firstly, the noise level around the hotel can be quite disturbing. Due to its central location, the sounds of shouting individuals and loud vehicles frequently permeated the room, making it difficult to enjoy a peaceful night's sleep. Additionally, the sound of doors slamming within the hotel itself was surprisingly loud, often startling me awake even from another room. This aspect of the stay certainly detracted from the comfort and restfulness one would expect from a hotel experience. Secondly, the breakfast offering was disappointing, especially considering the price point. Having checked in at the nearby Novotel, I had expected a similar dining experience. However, while Novotel guests enjoyed a diverse buffet, those staying at Residence Studio were provided with a very basic meal—two pieces of bread, a banana, a single serving of commercially packaged yogurt, and beverages including coffee and orange juice. For 15 Swiss Francs, this breakfast felt underwhelming and did not meet the expectations set by the hotel's affiliation with Novotel. In conclusion, while the Residence Studio Geneve Centre Hotel benefits from its prime location in Geneva, prospective guests should be prepared for the significant noise from both inside and outside the hotel and a basic breakfast that might not deliver satisfactory value. Travelers seeking tranquility and a hearty morning meal might find these points worth considering before booking.
Sightseer48540474634
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Aug 7, 2024
Room was clean and comfortable, good budget room for young travellers . The street can get quite noisy so bring earplugs , kitchen is quite bare (no Bowls and minimal kitchen equipment) shops nearby to get food and snacks air-con works great!!!! The location is very close to the lake and staff at check in were friendly and we were able to check in early
Response from Property: Dear Guest, We would like to thank you for this review about your recent stay. We are delighted that you found our accommodations to be clean and comfortable, which are qualities we strive to maintain for all our guests. It's rewarding to hear that our studios provide a value-conscious option for youthful explorers like yourself. However, we understand that the vibrancy of the surrounding area can lead to some disturbances, and we apologize for any inconvenience this may have caused. We are glad to hear that the air conditioning system met your expectations, ensuring a cool and pleasant atmosphere within your studio. Additionally, we appreciate your feedback regarding the kitchenette supplies; it is important for us to know where we can enhance our guest's experience. Finally, we are pleased that the proximity to Lake Geneva was beneficial during your stay and that the courtesy and efficiency of our staff during the check-in process added to your positive experience. Our central location is indeed one of the key highlights, offering easy access to the city's attractions and public transport options. We hope that we have the pleasure of welcoming you back to Geneva in the future. Best regards, Nicolas Goureau, General Manager
Guest User
Stayed in Apr 2023
Other
3.0/5
Posted on Apr 25, 2023
I spent 3 nights here with my adult daughter. We chose it because it is close to the station and was within our budget. The room was very clean and it was quiet. My daughter found the bed too hard - though it was fine for me. It is very basic and I was disappointed - management could do more - we only had one small pillow each, only one chair, no cereal bowls, no tea towel or washing up liquid, no sharp knife, not even a bottle opener or cork screw. Considering there is a fridge, microwave and kitchen sink I would have expected more utensils. We asked for extra pillows on the second night and they were delivered to our room quite quickly. Checking in was fine and I can’t fault the service. The room looked out onto the back of the Novotel and some run down flats. Not a pretty sight. If you are out all day and just want somewhere to sleep it is adequate.
Response from Property: Dear Liserl, Thank you for taking the time to share your experience with us. We are glad to hear that you found our location convenient and appreciated the cleanliness and quietness of our studios. We also appreciate your kind words about our service and the prompt delivery of extra pillows upon your request. However, we are sorry to hear that you were disappointed with the kitchenette amenities provided. Our kitchenettes are equipped with basic items such as a fridge, microwave, kettle, and dishes for two people. We understand that some guests may require additional items, and we encourage our guests to reach out to our staff for any specific requests. We will take your feedback into consideration and look into improving our kitchenette offerings to better cater to our guests' needs. We apologize for any inconvenience this may have caused during your stay. We hope to have the opportunity to welcome you back in the future for an improved experience. Kind regards, Nicolas Goureau, General Manager
Guest User
Stayed in Jan 2023
Other
2.0/5
Posted on Jan 29, 2023
Check-in was at nearby Novotel, check-in was fast and friendly. The studios are just around the corner. The building is ugly. When I finally got to the room, a bad smell was in the room, like dirty waters. You hear everything from the neighbours..so not the best choice, but for the budget price is ok for Geneva.
Response from Property: Dear Guest, Thank you for the time taken to share your feedback with us. We are glad to have been able to provide a smooth and swift check-in experience, however, we are sorry to hear of the issue you mention with your studio and regret to hear that you were disturbed. Please don't hesitate to inform us of any concerns while on-site so that we may take action. Rest assured we will be addressing your feedback with our team. Nevertheless, your kind words about our team members are much appreciated and we are glad that our central location met your expectations. We hope to have the pleasure of welcoming you again. Best regards, Nicolas Goureau, General Manager
Guest User
Stayed in Dec 2022
Couples
3.0/5
Posted on Dec 16, 2022
I would say the room is okayish. Could've been a little better. But the staff support was pathetic. I called upon the reception to send someone in the night at around 8.30 PM to set the temperature of the heating system in room as it was 4°C outside. He promised to send someone but nobody turned up. Moreover, I got the feeling that the Novotel group prioritizes to its main hotel in comparison to this one. Had to book this one since I was left with no other option. Please choose another property if you have to specially while coming down in winters. A note for Novotel (Accor Group)- please focus on all your properties equally. This Residence Studio Apartments can be a good property if you put staff into action and add some more attention to detail like waste water outlet in washroom, synthetic curtains in the bathing area to avoid spillage of water into other section of bathroom and a few more.
Response from Property: Dear Abhinav, Thank you for taking the time to review your recent stay. We regret to hear of the issues you mention and sincerely apologise for any inconvenience caused. Please be assured we will be discussing your comments with our team. Furthermore, we value your feedback which helps us continuously review our procedures and better meet our guests' expectations. We do hope to welcome you back again in the future for an improved experience. Kind regards, Nicolas Goureau, General Manager
Guest User
Stayed in Jul 2022
Other
4.0/5
Very Good
Posted on Jul 16, 2022
The apartment size is too small compared to the charges. The place is in a good locality with all the good restaurants located very close. All the tourist attraction are also 5-10 mins walk away. Good place to rest as you anyways spend most of the time outside visiting sites.
Guest User
Stayed in Sep 2021
Other
2.0/5
Posted on Sep 20, 2021
The room did not have courtains that obscure completely (too short) and with streetlight it would have been impossible to sleep. However persons at receptions were very understanding and gave me a room in Novotel. Highly appreciated.
MarceloDOliveira
Stayed in Dec 2023
Couples
5.0/5
Outstanding
Posted on Dec 19, 2023
Excellent option. Very well located, close to the train station and the lake (the city's main attraction), with a comfortable, complete room and a very affordable price when it comes to Switzerland. There is parking nearby, with a discount.
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Guest User
Stayed in Oct 2021
Business travelers
1.0/5
Posted on Oct 29, 2021
To put it another way, it was a dump and disappointing. The breakfast (express) consisted of a 5cm croissant, 25ml yoghurt, a juice, a coffee and a banana. You sat separately, next door to the open, rich buffet, which you weren't allowed to. The room: the hallway is musty, the “studio” is worn out/rolled down. The TV didn't work, the kitchen was poorly equipped, and you couldn't whip up a salad. The refrigerator was stuck together and the thin walls and door made it impossible to get a restful sleep. For one night 135€, plus parking 18€ it's not worth the money. I recommend a demolition/renovation, thank God I've already been traveling in India with a backpack and so I'm used to a lot.
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