To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(99)
Positive reviews(13)
Reviews with photos/video(3)
Mark
Meliá Room
Stayed in Aug 2024
Couples
1 review
4.0/5
Very Good
Posted on Sep 11, 2024
The hotel’s location was in a more residential area so was quieter than other hotels in the city centre. It took only about 10mins walking to get to the historic city centre
though. Hotel room was very spacious and clean. We didn’t eat at the hotel so can’t comment on the food. There’re a few eateries and bars close by as well as a convenience store. The hotel staff were very friendly and helpful .
Jack Jones🌟
Meliá Room
Stayed in Oct 2024
Business travelers
41 review
4.7/5
Amazing
Posted on Dec 10, 2024
It's halfway up the mountain in Genoa, a little far from the attractions, about a 20-minute walk. There's nothing fun in Genoa, so it's suitable to rent a car and drive from the beach. The town next to it is quite pleasant.
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Shuijingjing_
Junior Suite
Stayed in Jun 2024
Family
17 review
4.7/5
Amazing
Posted on Jul 11, 2024
Very beautiful, convenient transportation, good service. But the laundry service is not good. I sent a piece of chocolate to be washed, and it was returned to me as if it was not washed at all. Parking is difficult. The front desk asked you to park nearby, and I got a ticket for two days.
Original TextTranslated by Google
Response from Property: Dear Shuijingjing,thank you for your visit and feedback!Best regards,Guest Experience Team
Guest User
Supreme Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 16, 2024
The room is clean, the facilities are complete, and the gym is also great
Original TextTranslated by Google
Response from Property: Dear Guest,thank you for your visit and feedaback!Best regards,Melia Team
PE.DENGIS
Meliá Room
Stayed in Jun 2024
Couples
6 review
4.5/5
Great
Posted on Jul 14, 2024
Thanks for the welcome, shame about the awful view
Original TextTranslated by Google
Response from Property: Dear Guest,
Thank you for your visit and comment.
Best regards,
Guest Experience Team
Guest User
Supreme Room with Terrace
Stayed in Dec 2024
Family
19 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Good service attitude
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Hehe
Classic Room
Stayed in Nov 2024
Business travelers
10 review
4.0/5
Very Good
Posted on Dec 14, 2024
You can still go, good
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Evaxiaowu
Meliá Room
Stayed in Oct 2023
Business travelers
23 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Very good. Booked for a friend. An unforgettable trip. ❤️
The hotel is average. The environment outside is very good.
Original TextTranslated by Google
Response from Property: Dear Evaxiaowu,thank you for your visit and nice feedback!We hope to have soon a new possibility to serve you again.Best regards,Guest Experience Team
Guangtoucai
Junior Double Suite
Stayed in Jun 2023
Family
47 review
5.0/5
Outstanding
Posted on Aug 6, 2023
The hotel is close to the surrounding attractions, which is convenient for going out for a stroll in the morning and evening. The room is spacious, clean and tidy. The service is warm and the breakfast is OK. I will stay here again next time.
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Response from Property: Dear Guangtoucai,thank you very much for your stay and wonderful feedback!We wait you very soon for your next visit!Best regards,Francesca PeterlongoGuest Experience
Guest User
Meliá Room
Stayed in Dec 2022
Couples
16 review
4.2/5
Very Good
Posted on Jan 27, 2023
Nice hotel, probably for a 5* I expected something more. The standard double room is practical but not large. Same thing for the bathroom. I rate it more a 4* superior than a 5*.
Negative note the breakfast: 18 euros each, and the coffee or cappuccino was not with a bar machine but with a self-service automatic which I did not like. I expected much more, at least from the breakfast
Original TextTranslated by Google
Response from Property: Dear Guest,
We thank you for your stay and for your accurate comment.
We hope to have another opportunity to welcome you soon.
Guest Experience
Anonymous User
Classic Double Room
Stayed in Apr 2023
Business travelers
20 review
5.0/5
Outstanding
Posted on Jul 4, 2023
The room is big and clean
Original TextTranslated by Google
Response from Property: Dear Guest,thank you for your stay and for your nice comment.We wish to have soon a new possibility to welcome you back.Best regards,Guest Experience