East Indies Mansion

East Indies Mansion Reviews

East Indies Mansion

25, Lebuh China, George Town, Penang, 10200, MalaysiaView Hotel Details
East Indies Mansion
East Indies MansionEast Indies MansionEast Indies Mansion
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East Indies Mansion Guest Reviews

4.6/5
Great
51 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(51)
Positive reviews(44)
Reviews with photos/video(10)
Negative reviews(1)
Guest User
Nutmeg Standard Suite
Stayed in Jun 2024
Other
21 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Excellent stay at East Indies, from the friendly and courteous staff to the building itself which is rich in history, this is a great place to stay
6/12
Guest User
Anistar 3
Stayed in Jun 2024
Couples
1 review
2.2/5
Posted on Sep 15, 2024
We were not told how to get a hot shower. We were not told there was no hot water in the shower unless you turn a switch outside the room. My partner had a cold shower and was miserable. No window in room. No bedside table for my partner so nowhere to puta glass of water or phone. No hot breakfast. Only cold and small selection of food at breakfast. Terrible reception service. Awful attitude of staff. They act like you're an inconvenience. Worst hotel we've ever stayed in.
Boon Yew
Cinnamon Duplex Quadruple Room
Stayed in Nov 2023
Family
1 review
4.5/5
Great
Posted on Nov 21, 2023
Room is comfortable. Service is excellent. Breakfast is good. Centralised location. But parking is difficult during the day as location near Indian street.
Guest User
Anistar Family Suite Non smoking
Stayed in Mar 2024
Travel with friends
29 review
4.7/5
Amazing
Posted on Apr 8, 2024
The hotel is what I imagined. The old house is very beautiful and clean. The location is also good. You can basically walk to the attractions you want to go. The service is warm and the breakfast is also good. Recommended to stay
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Anonymous User
Nutmeg King Suite
Stayed in Oct 2023
Couples
3 review
4.2/5
Very Good
Posted on Dec 31, 2023
In the Little India area, the environment is quite good, and the store owner is very enthusiastic and chatty. It is very close to the Nyonya Museum, and the breakfast every day is different and delicious. It's just that the sunlight in the room is not very good, so we need to go to the patio outside.
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TyroneW1729
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 20, 2024
Their visit this year and never can get enough of this beautiful mansion. Highly recommend you ask staff abt bespoke tour options as well such a nature walks on the hill, visits to Spice Garden or bicycle rides in countryside. They can arrange for you! Of course they know all the excellent dining options in town too! Excellent service at hotel with the most attentive staff in town!!
Response from Property: Dear TyroneW1729, Thank you for your amazing review! We're so glad to hear that you had a fantastic experience at our lovely mansion. Our dedicated team takes great pride in providing exceptional service and paying attention to every detail, so it's wonderful to know that you noticed and appreciated our efforts. We truly appreciate your support and hope to have the pleasure of welcoming you back in the future for another wonderful experience. Warm Regards, East Indies Mansion Team
Vicky L
Stayed in Jun 2024
Family
4.0/5
Very Good
Posted on Jun 16, 2024
A House full of Nayang (South East) vibe with the style of decorations. All the crew members are friendly, hospitable and attentive at all times, just like a butler at your own home. The rooms are spacious and the high ceiling with the Nayang style big fan make you more chilled and comfy at your stay.
6/11
Response from Property: Dear vickylY3009YZ , Thank you for sharing your wonderful experience of staying at East Indies Mansion. We're delighted to hear that you had a memorable and enjoyable time during your stay. We hope to see you again soon in the future. Warm Regards, East Indies MansionTeam
KalooAsha
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 6, 2024
This charming establishment offers a delightful retreat to old world Penang, with clean and well-maintained rooms that provide a peaceful haven despite being nestled in a bustling part of town. The friendly staff add to the warm ambiance, making guests feel right at home. When you step out, you are immediately into a vibrant area teeming with attractions. The only downside was the challenging street parking especially during the day. For families that need access to a TV and a room safe, these are not available, but made no difference to our stay. So despite these small inconveniences, the overall experience was great. We would definitely return as a family. Our stay was truly memorable and thoroughly enjoyed.
Response from Property: Dear KalooAsha, Thank you for sharing your wonderful experience of staying at East Indies Mansion. We're delighted to hear that you had a memorable and enjoyable time during your stay. We hope to see you again soon in the future. Warm Regards, East Indies MansionTeam
paulyt1
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 30, 2024
We just loved Georgetown and this is a beautiful and distinctive boutique heritage hotel just on the edge of bustling Little India. Perfect place for exploring - we stayed three nights but should have been longer. Next time! The restoration is amazing and atmospheric Highly recommended and great value.
Response from Property: Dear paulyt1, Thank you for sharing your wonderful experience of staying at East Indies Mansion. We're delighted to hear that you had a memorable and enjoyable time during your stay. We hope to see you again soon in the future. Warm Regards, East Indies MansionTeam
Guest User
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on Apr 9, 2024
Such an amazing hotel!! The staff was very attentive and thoughtful. When we weren’t able to have breakfast on our last day they packed us some to go bags for the plane. The hotel itself is beautiful and historical. Location is great- easily walkable to all the main attractions. They also have amazing air conditioning which was very important in the Malaysian heat! I could not recommend staying here more!
Response from Property: Dear 906amelias, Thank you for sharing your wonderful experience of staying at East Indies Mansion. We're delighted to hear that you had a memorable and enjoyable time during your stay. We hope to see you again soon in the future. Warm Regards, East Indies MansionTeam
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 2, 2024
What a wonderful hotel, we loved our stay here. The location is perfect and the hotel itself is beautiful and peaceful with a calming ambience. The rooms are traditional and spacious with everything you need for your stay and the public areas are perfect just to sit and relax. The staff are friendly and attentive and , at breakfast, it was like having a personal chef ! We would definitely recommend this hotel and would love to return some day. Best wishes and thanks from Deborah and family xx
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
Great location to enjoy Georgetown & Penang area. Exemplary staff who pay attention to details and anticipates needs well. Wi-Fi is there but mostly accessed in the open areas. Room was always refreshed when we returned from activities.
Lori_and_cats
Stayed in Jul 2024
Solo travelers
5.0/5
Outstanding
Posted on Jul 28, 2024
I loved this hotel! The location is right in the center of bustling Georgetown but is a quiet and beautiful little oasis. It’s very easy to walk all over from the location, and there are some great restaurants just a few steps away. The staff was wonderful - so helpful and responsive and always available to assist.
Response from Property: Dear Lori_and_cats, Thank you very much for the excellent review of your stay at East Indies Mansion. We are so glad to hear that the team was able to make your experience with us a memorable one. We look forward to welcoming you back in the future! Warm regards, East Indies Mansion Team
Guest User
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 2, 2024
This is a historic mansion that has been tastefully restored without forgetting modern necessities. Take time to ask the helpful staff about the deep history of the mansion and its historical previous owners from many years ago. If you want to be close enough to just about everything in Georgetown without being too close to areas folks from the US might be a bit uncomfortable with, this is the place for you. It still is proximal enough for a real authentic experience.
Response from Property: Dear ericIS4241KM, Thank you for sharing your wonderful experience of staying at East Indies Mansion. We're delighted to hear that you had an enjoyable time during your stay. We hope to see you again soon in the future. Warm Regards, East Indies MansionTeam
Chong s
Stayed in May 2024
Travel with friends
5.0/5
Outstanding
Posted on May 23, 2024
We absolutely loved the hotel’s decoration and services, but what truly made our stay exceptional was the hospitality provided by the manager, Ms. Aitee. She was incredibly warm and friendly, and she recommended local food spots that she and her friends enjoy. Her genuine care and attention made our experience unforgettable. I will definitely return and highly recommend this hotel to others!
Response from Property: Dear chongs391, Thank you for sharing your wonderful experience of staying at East Indies Mansion. We're delighted to hear that you had a memorable and enjoyable time during your stay. We hope to see you again soon in the future. Warm Regards, East Indies MansionTeam