Urban Designer Collection Reviews
Urban Designer Collection
140 Lebuh Melaka, George Town, Penang, 10400, MalaysiaView Hotel Details
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1 night
Urban Designer Collection Guest Reviews
4.2/5
Very Good
31 review
Verified reviewsLocation4.2
Amenities4.0
Service4.1
Cleanliness4.5
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All reviews(31)
Positive reviews(29)
Reviews with photos/video(16)
Clean and tidy(11)
Awesome stay(11)
Awesome rooms(6)
Friendly host(5)
Negative reviews(2)
Toh
Queen Room 5 (Private Bathroom)
Stayed in Jul 2024
Couples
2 review
Outstanding
Posted on Jul 21, 2024
New and upcoming place with a very pretty setup! The toilet is clean and the owner is always responsive
Response from Property: Thanks for choosing us. Your opinions are important to us for improvement. We hope you enjoy your stay. We're looking forward to see you again. Your living experience is our utmost priority. Thanks Urban Designer Collection @ Lebuh Melaka,Penang
Guest User
Queen Room 7 (Private Bathroom)
Stayed in Jul 2024
Solo travelers
4 review
Amazing
Posted on Jul 28, 2024
Highly recommend this homestay, host was really helpful and attentive. Perfect amenities too.
Response from Property: Thanks for choosing us. Your opinions are important to us for improvement. We hope you enjoy your stay. We're looking forward to see you again. Your living experience is our utmost priority. Thanks Urban Designer Collection @ Lebuh Melaka,Penang
whda
Queen Room 8 (Private Bathroom)
Stayed in Jun 2024
Other
1 review
Outstanding
Posted on Jul 22, 2024
very comfortable, beautiful and clean rooms, areas that are not too crowded. complete cooking equipment suitable for coming on vacation or relieving stress. and i love the smell of this. will always repeat
Response from Property: Thanks for choosing us. Your opinions are important to us for improvement. We hope you enjoy your stay. We're looking forward to see you again. Your living experience is our utmost priority. Thanks Urban Designer Collection @ Lebuh Melaka,Penang
shasha aziz
Queen Room 2 (Private Bathroom)
Stayed in Aug 2024
Couples
1 review
Great
Posted on Aug 19, 2024
Nice hospitality and good service
Response from Property: Thanks for choosing us. You may have a view of our rooms photo prior to your reservations.Your opinions are important to us for improvement. We hope you enjoy your stay. We're looking forward to see you again. Your living experience is our utmost priority. Thanks Urban Designer Collection @ Lebuh Melaka,Penang
SevenStar
Queen Room 3 (Private Bathroom)
Stayed in Aug 2024
Couples
3 review
Posted on Aug 19, 2024
Nice and clean, simple and easy
Response from Property: Thanks for choosing us. You may have a view of our rooms photo prior to your reservations.Your opinions are important to us for improvement. We hope you enjoy your stay. We're looking forward to see you again. Your living experience is our utmost priority. Thanks Urban Designer Collection @ Lebuh Melaka,Penang
Kaiden Lim
Queen Room 2 (Private Bathroom)
Stayed in Jul 2024
Solo travelers
1 review
Amazing
Posted on Jul 22, 2024
Design of the place is great and the place is clean and tidy. Recommended
Response from Property: Thanks for choosing us. Your opinions are important to us for improvement. We hope you enjoy your stay. We're looking forward to see you again. Your living experience is our utmost priority. Thanks Urban Designer Collection @ Lebuh Melaka,Penang
Guest User
Queen Room 5 (Private Bathroom)
Stayed in Jun 2024
Travel with friends
1 review
Outstanding
Posted on Jun 29, 2024
Comfortable and clean is highly recommended
Response from Property: Thanks for choosing us. Your opinions are important to us for improvement. We hope you enjoy your stay. We're looking forward to see you again. Your living experience is our utmost priority. Thanks Urban Designer Collection @ Lebuh Melaka,Penang
Muhammad Amirun
Queen Room 1 (Private Bathroom)
Stayed in Jun 2024
Couples
3 review
Outstanding
Posted on Jul 6, 2024
What an experience. Will repeat in future
Response from Property: Thanks for choosing us. Your opinions are important to us for improvement. We hope you enjoy your stay. We're looking forward to see you again. Your living experience is our utmost priority. Thanks Urban Designer Collection @ Lebuh Melaka,Penang
chen cieh Lin
Queen Room 1 (Private Bathroom)
Stayed in Jun 2024
Solo travelers
2 review
Great
Posted on Jun 9, 2024
Overall is good, cozy and clean.
Response from Property: Thanks for choosing us. Your opinions are important to us for improvement. We hope you enjoy your stay. We're looking forward to see you again. Your living experience is our utmost priority. Thanks Urban Designer Collection @ Lebuh Melaka,Penang
Sanizah
Queen Room 3 (Private Bathroom)
Stayed in May 2024
Couples
1 review
Outstanding
Posted on May 16, 2024
Rooms is clean and very cute, 🥰🥰🥰
Response from Property: Thanks for choosing us. Your opinions are important to us for improvement. We hope you enjoy your stay. We're looking forward to see you again. Your living experience is our utmost priority. Thanks Urban Designer Collection @ Lebuh Melaka,Penang
Kenny Chew KW
Queen Room 5 (Private Bathroom)
Stayed in Jul 2024
Couples
4 review
Outstanding
Posted on Jul 31, 2024
Great place for getaway
Response from Property: Thanks for choosing us. Your opinions are important to us for improvement. We hope you enjoy your stay. We're looking forward to see you again. Your living experience is our utmost priority. Thanks Urban Designer Collection @ Lebuh Melaka,Penang
sagowoon
Queen Room 6 (Private Bathroom)
Stayed in Jul 2024
Solo travelers
6 review
Great
Posted on Jul 14, 2024
Very satisfied
Response from Property: Thanks for choosing us. Your opinions are important to us for improvement. We hope you enjoy your stay. We're looking forward to see you again. Your living experience is our utmost priority. Thanks Urban Designer Collection @ Lebuh Melaka,Penang
Guest User
Queen Room 6 (Private Bathroom)
Stayed in Aug 2024
Other
26 review
Posted on Sep 2, 2024
The location is a bit remote, the sound insulation is not very good, there is no TV, it is quite quiet at night, the price is a bit high, there is still a distance to various scenic spots, the air conditioner is very cold, the quilt is too thin, I always feel that it is different there. It is free for self-guided travel.
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Sangcheon
Queen Room 6 (Private Bathroom)
Stayed in Aug 2024
Family
17 review
Great
Posted on Aug 6, 2024
I had a great 2 nights here. It was clean and well-maintained. However, the hallway light in the room I stayed in was coming in through the window, so I had to wear an eye mask when I slept. There are many good restaurants nearby. It's a great place to stay for a short but intense stay.
Original TextTranslated by Google
Response from Property: Thanks for choosing us. Your opinions are important to us for improvement. We hope you enjoy your stay. We're looking forward to see you again. Your living experience is our utmost priority. Thanks Urban Designer Collection @ Lebuh Melaka,Penang
Guest User
Queen Room 3 (Private Bathroom)
Stayed in Jul 2024
Travel with friends
27 review
Posted on Jul 31, 2024
The area of the separated room was not even 16 square meters, and it had no windows. The soundproofing is so bad that when someone walks by, it feels like they are next to your bed.
Because it is closed, the fragrance is everywhere.
I seriously doubt that the previous good reviews were all based on fake reviews.
I don’t know how those tall people bathe in there.
The only satisfactory thing is that you can wash clothes.
Original TextTranslated by Google
Response from Property: We are very sorry that we cannot satisfy everyone. We take the economic route, so we don’t have extra budget to earn good reviews, and there is no need. Our B&B has not done anything to deceive customers. We have not evaluated ourselves as a 5-star hotel but provided insufficient services. Maybe a 5-star hotel is more suitable for you. If you have enough budget. We give back to customers who appreciate our place. Also committed to improving and improving deficiencies. Thank you for your suggestion. Our room was measured by a designer. 100% guaranteed minimum 16 square meters. And our check-in time is 3pm. If you call at 5 o'clock in the morning (check-in time has not yet come, if you want to check in at 5 o'clock in the morning, you need to book a day earlier), we will try our best to arrange it, and the B&B will also agree to your reasonable early check-in request. So I think someone is maliciously slandering the service of the B&B. So there is absolutely nothing wrong with the B&B in this case. The B&B will not be held responsible for unreasonable requests.