Royale Chulan Penang Reviews
Royale Chulan Penang
No 1 & 2, 1-2, Pengkalan Weld, George Town, Penang, 10300, MalaysiaView Hotel Details
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Royale Chulan Penang Guest Reviews
4.4/5
Very Good
560 review
Verified reviewsLocation4.5
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(560)
Positive reviews(531)
Reviews with photos/video(195)
Delicious breakfast(103)
Close to scenic area(22)
Large rooms(18)
Great swimming pool(16)
Loved the view(13)
Strange smell in room(9)
Friendly front desk staff(9)
Delicious buffet(7)
Negative reviews(29)
Guest User
Superior King
Stayed in Nov 2024
Travel with friends
33 review
Amazing
Posted on Nov 30, 2024
We enjoy our stay at Royale chulan Penang as its very strategic location. Just use the free bus ride within George town, we can see many historic building and place. We can also use other public bus to go other places as the main bus terminal is just near to the hot.
Guest User
Superior Twin
Stayed in Nov 2024
Family
1 review
Outstanding
Posted on Nov 21, 2024
Everything is good. My room suitable for 2 kids for 1year 8 months and 3 years. Its spacious and clean.
Arbaiah
Superior Twin
Stayed in Nov 2024
Travel with friends
5 review
Amazing
Posted on Nov 9, 2024
I have a great stay here.. friendly housekeeping staff and the best thing was this hotel smells good along the pathway to the room..
Response from Property: Dear Arbaiah, Greetings to you from all of us at Royale Chulan Penang! Thank you for staying with us, your rating and review is very much valued. We appreciate the kind remarks you have for our staff and we hope to welcome you back again on your next visit to Penang!Kind regards,Dennis Lee General Manager
Maiyo
Superior King
Stayed in Nov 2024
Business travelers
96 review
Outstanding
Posted on Nov 13, 2024
The place very great. Very classic with royale touch. Always make booking this hotel everytime go to the Penang
Response from Property: Dear Maiyo, Greetings to you from all of us at Royale Chulan Penang! Thank you for staying with us, your rating and review is very much valued. We appreciate your positive remarks and hope to welcome you back again on your next visit to Penang!Kind regards,Dennis Lee General Manager
Draggggginf
Superior King
Stayed in Dec 2024
Travel with friends
17 review
Great
Posted on Dec 8, 2024
wifi is patchy but place is close to almost everything. Comfortable as well.
Ezzatul Irradah Binti
Deluxe King
Stayed in Oct 2024
Couples
2 review
Outstanding
Posted on Oct 28, 2024
Love the breakfast. the room is spacious too. hotel is nearby and easy to walk to the popular restaurant. like kapitan and pasembor. 5mins walking distance to Esplanade.
Response from Property: Dear Ezzatul, Greetings to you from all of us at Royale Chulan Penang! Thank you for staying with us, your rating and review is very much valued. We are happy that you had a great stay with us, and that our great breakfast, room and location left a good impression on you We hope to welcome you back again on your next visit to Penang!Kind regards,Dennis Lee General Manager
Riz Redzo
Superior Twin
Stayed in Oct 2024
Family
4 review
Outstanding
Posted on Oct 16, 2024
Hotel was strategically located near to Jetty Chew - a lot of amenities were available. Room was prepared excellently and service was great! Breakfast was sumptuous as well! Will definitely do a return visit here!
Response from Property: Dear Riz Redzo, Greetings to you from all of us at Royale Chulan Penang! Thank you for staying with us, your review is very much valued. We are happy to read that our location, room and breakfast made a good impression on you during your recent stay here with us. We can't wait to welcome you back again on your next visit to Penang!Kind regards,Dennis Lee General Manager
stmrfh
Deluxe King
Stayed in Oct 2024
Family
3 review
Very Good
Posted on Oct 12, 2024
Quite a decent hotel with basic amenities. Pool was clean and less crowded. Consider getting the room with pool view as itโs nice.
Only issue was the front desk lady with the specs did not greet welcome to us and even interrupted me halfway while I was telling her my request. Other than that, the rest of the staff were warm and friendly, the housekeeper guys did a great job at keeping the room clean and greeted us each time.
Response from Property: Dear stmrfh, Greetings to you from all of us at Royale Chulan Penang! Thank you for staying with us, your review is very much valued. We are glad that your overall stay here with us was good. However, we do take note of the service rendered by our front desk staff and will ensure that re-training is done so that such situations do not recur in the future. We look forward welcome you back again on your next visit to Penang! Kind regards, Dennis Lee General Manager
Hisyam Latif
Superior Twin
Stayed in Nov 2024
Business travelers
9 review
Outstanding
Posted on Nov 24, 2024
all in good condition. thanks for the hospitality. will come again in the future
6/8
Guest User
Superior Twin
Stayed in Sep 2024
Couples
2 review
Posted on Oct 10, 2024
Tbh the cleanliness is so so. The location is easy to find but the lobby location is a bit tricky. I stayed for 2 nights, the breakfast is also average. BUT the pool is awesome!!!! Overall 3/5. Anyway, thank you Royale Chulan.
Response from Property: Dear Sir/Ms, Greetings to you from all of us at Royale Chulan Penang! Thank you for staying with us, your rating and review is very much valued. We take note of your feedback about the cleanliness and breakfast and will look into it for our further improvements. We hope to welcome you back again on your next visit to Penang! Kind regards, Dennis Lee General Manager
Aidil.
Superior Twin
Stayed in Sep 2024
Couples
1 review
Outstanding
Posted on Sep 23, 2024
Nice staff, very clean, got parking with RM5 only for whole stay and their breakfast very nice. My regular hotel to check in if go to Penang
Response from Property: Dear Aidil, Greetings to you from all of us at Royale Chulan Penang! Thank you for staying with us, your rating and review is very much valued. We look forward to seeing you here again soon. Kind regards, Dennis Lee General Manager
ina anwar
Superior Twin
Stayed in Sep 2024
Family
2 review
Amazing
Posted on Oct 28, 2024
The location of this hotel is very near at the port and you can walk around at Penang. I love to book this hotel since i can grab nasi kandar from various famous nasi kandar nearby. the breakfast is superb but pricey if you want to add on for children which is rm40. the room is very nice and clean, with good service and amenities.
Response from Property: Dear Ina Anwar, Greetings to you from all of us at Royale Chulan Penang! Thank you for staying with us, your rating and review is very much valued. We are happy to read that you enjoyed our excellent location as well as the nice and clean rooms during your stay here with us. We hope to welcome you back again on your next visit to Penang!Kind regards,Dennis Lee General Manager
ShomelZ
Superior Twin
Stayed in Sep 2024
Family
12 review
Great
Posted on Sep 15, 2024
Comfortable room. The location of the hotel which is relatively close to several main attractions also make it easier to move from one place to another.
However, the cleanliness of the room should be given more attention.
Response from Property: Dear ShomelZ,Greetings from Royale Chulan Penang!Thank you for choosing us for your holiday accommodations and for taking the time to review our property. We are delighted that you enjoyed your stay with us, and that you found our location strategic. We take note of your feedback about the cleanliness of the room and will look into it for our immediate improvements. We look forward to welcoming you back for another lovely stay. Kind regards, Dennis Lee General Manager
Johnson Ng.
Superior Twin
Stayed in Aug 2024
Couples
5 review
Amazing
Posted on Aug 30, 2024
I've been staying in this hotel at least five times. I requested a room away from the swimming pool and they gave me a room at the end. This was perfect. Such excellent service.
If you like something spicy, head over to the nearby food court for their spicy nasi lemak.๐ ( See photo)
Response from Property: Dear Sir/Ms, Greetings from Royale Chulan Penang!Thank you for staying with us and for leaving your valuable feedback! It is indeed an honour to read that you have been a loyal patron of our hotel and we truly appreciate your support. We highly value our guests' satisfaction, and it's great to know that you have been completely satisfied with your stay with us. We just can't wait to have you back for another wonderful stay. Kind regards,Dennis LeeResident Manager
Adib Zaki
Superior King
Stayed in Sep 2024
Family
13 review
Outstanding
Posted on Sep 29, 2024
Nice specious hotel with nice beeakfast, fast services and near
Response from Property: Dear Adib, Greetings to you from all of us at Royale Chulan Penang! Thank you for staying with us, your review is very much valued. We hope to welcome you back again on your next visit to Penang! Kind regards, Dennis Lee General Manager