Apple 1 Hotel Gurney Reviews
Apple 1 Hotel Gurney
370, Lebuhraya Maktab, Pulau Tikus, George Town, Penang, 10350, MalaysiaView Hotel Details
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Apple 1 Hotel Gurney Guest Reviews
3.7/5
33 review
Verified reviewsLocation3.6
Amenities3.5
Service3.8
Cleanliness3.8
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All reviews(33)
Positive reviews(27)
Reviews with photos/video(10)
Clean and tidy(8)
Awesome rooms(7)
Negative reviews(5)
D.Ho
Superior Room
Stayed in Aug 2024
Business travelers
8 review
Posted on Aug 20, 2024
Good shower pressure and the aircon was cool. Perhaps, they need to improve alot in order to sustain or repeat customers. Don't have the room pictures.
Response from Property: Dear Mr D.Ho,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each stay. We greatly appreciate your comments about details aspects of the detail description that need updating. We will be implement your value ideas for the property.
Charlotte Chong
Superior Room
Stayed in Apr 2024
Business travelers
17 review
Posted on Apr 17, 2024
Hotel is clean with all basic amenities. Bed is comfortable and the room decor is simple yet cosy. Hotel offers value for money. It's located very close to good food with the nearest kopitiam just 5mins walk away. Maybank ATM machines are 10-15 odd minutes walk away. The only complaint is the noise from the main road in the day.
Response from Property: Hi, We are thrilled that you loved your experience during your stay with Apple 1 Hotel Gurney. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.
Anonymous User
Superior Room
Stayed in Apr 2024
Couples
1 review
Very Good
Posted on Apr 14, 2024
Everything is good. Aircond is too cold.
Response from Property: Hi,We are so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
NrAmira
Deluxe Queen Room
Stayed in Dec 2023
Travel with friends
1 review
Outstanding
Posted on Dec 26, 2023
Nice Place❤️So far we enjoy staying. I like the room modern style❤️
Staff Friendly✌🏻and customer service👍🏻
but a little noisy at night but im okay with that☺️
Choi JunHong
Superior Room
Stayed in Dec 2023
Couples
2 review
Very Good
Posted on Jan 3, 2024
Good day with good hotel
Response from Property: Dear Choi JunHong,Just wanted to let you know how much your review means to us here. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day!
RahmatAtikah
Superior Room
Stayed in Feb 2024
Couples
6 review
Posted on Feb 13, 2024
Hotel agak kecil parking pun limited. Customer service just nice walaupun foreigner. Mlm tempat dia agak scary sikit tapi ok jela make sure ada teman. Bilik boleh dikatakan bersih cuma tak provide any toiletries.
Response from Property: Dear Rahmat Atikah,Thank you for your review. We greatly appreciate your time to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
Guest User
Superior Room
Stayed in Jan 2024
Solo travelers
1 review
Outstanding
Posted on Feb 6, 2024
All front desk staff are very welcoming, friendly and helpful. Same goes for the housekeeping staff. I have thoroughly enjoyed my stay. Highly recommended.
Response from Property: Dear Valued Guest, We are so happy to hear you had a great experience at Apple 1 Hotel Gurney. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Jesus loves all
Deluxe Queen Room
Stayed in Feb 2024
Couples
27 review
Posted on Feb 18, 2024
Simple and quite clean hotel. Nearby Penang Adventist Hospital just across the road.
Response from Property: Dear Valued Guest,Thank you for your time to review. We are glad that you enjoy our new refurbished room and our hotel surrounding environment. Your comment has given us valuable insight into the services that we provide. We sincerely thank you for taking the time to share your thoughts with us.
Umiey Za
Deluxe Queen Room
Stayed in Dec 2023
Couples
1 review
Outstanding
Posted on Dec 30, 2023
Im happy stay here... room clean... easy access to city and other places... Friendly receptionist and helping me to arrange early check in.. im dont mind to pay extra hours for early check in... Good Service... I will come again on my next trip 👍
Danix Chan
Deluxe Queen Room
Stayed in Oct 2024
Couples
1 review
Very Good
Posted on Oct 7, 2024
Good location and valuable.
topbird
Superior Room
Stayed in Aug 2023
Solo travelers
1 review
Posted on Sep 3, 2023
More like a motel than hotel. Location is bad n surrounding areas deserted at night. Can be scary at night. Not recommended.
Azmi
Deluxe Queen Room
Stayed in Dec 2023
Travel with friends
1 review
Great
Posted on Dec 17, 2023
Hotel clean and comfortable. got carpark infront of the hotel.
Helo
Deluxe Twin Room
Stayed in Jun 2024
Couples
5 review
Amazing
Posted on Jul 2, 2024
So far so good and nice view
Response from Property: Dear Our Valued Guest, Thank you for your time to review with us. We’re glad to hear that you're happy with our overall services. We constantly strive to improve, so any additional feedback you can provide would be greatly appreciated. We're looking forward to serving you again!
Mohd Izuddin Bin Fauzi
Family Room
Stayed in Jul 2023
Business travelers
2 review
Posted on Jul 31, 2023
Very small space for family, not worth it with price paid. Not recommended for family
Frankie Yow
Superior Room
Stayed in Aug 2023
Solo travelers
5 review
Posted on Aug 29, 2023
The room is smaller than I expected. Shower is bad. WiFi is lousy