Hutton Central Managed By The Ascott Limited Reviews
Hutton Central Managed By The Ascott Limited
128 Jalan Transfer, George Town, Penang, 10050, MalaysiaView Hotel Details
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1 night
Hutton Central Managed By The Ascott Limited Guest Reviews
4.2/5
Very Good
20 review
Verified reviewsLocation4.2
Amenities4.1
Service4.1
Cleanliness4.3
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All reviews(20)
Positive reviews(18)
Reviews with photos/video(4)
Awesome stay(7)
Great location(5)
Negative reviews(2)
Mettatoallbeings
1 BEDROOM
Stayed in Jul 2024
Business travelers
51 review
Posted on Aug 1, 2024
Friendly and helpful staffs. Spacious and clean room.
Response from Property: Dear M/M Metta ,Thank you for sharing your feedback with us, which gives us the opportunity to continually improve our service standards and enhance our guests' experience. We are glad that overall, you are happy with your stay Please be assured that the areas highlighted in the review would be improved further. We hope that we will have an opportunity to welcome you back to our hotel soon. Best Regards ,Grace Wong PHC Hotels
Cherrypics
1 BEDROOM
Stayed in Apr 2024
Couples
4 review
Amazing
Posted on May 11, 2024
A clean, cosy and modern room on top of a row of heritage shophouses, comes with an equipped kitchen, a dining table and sofa couch. The washing machine is a plus! Location is great as walkable to many Michelin-recommended eateries. Can be rather noisy at night when cars passed by.
Response from Property: Warmest Greetings from Penang Hotel Collection! Thank you for your review. Your feedback is important to us as it serves to be part of our continuous effort to improve further for the comfort of our guests. Best regards, Grace WongPHC Hotel Team
Guest User
1 BEDROOM CLUB
Stayed in Sep 2024
Family
7 review
Great
Posted on Sep 7, 2024
Washing machine , fridge , microwave , iron … basics were met, room condition acceptable. Please note that the kitchen door cannot lock properly that leads to balcony. Location is good.
Response from Property: Dear Guest,Thank you for sharing your feedback with us, which gives us the opportunity to continually improve our service standards and enhance our guests' experience. We are glad that overall, you are happy with your stay Please be assured that the areas highlighted in the review would be improved further. We hope that we will have an opportunity to welcome you back to our hotel soon. Best Regards , Grace Wong PHC Hotels
Rafidah
1 BEDROOM
Stayed in Oct 2023
Couples
1 review
Outstanding
Posted on Oct 23, 2023
Great location! Lotsa great food down the streets and it is just a stone throw away! The hotel reception Irfan checked us in. He was nice, humble and pleasant. Same goes to the rest of the reception and housekeeping staff. Clean, doesn’t have any funny smell including the fridge and washing machine. Water pressure is good too!!! Overall, we had a great 5 nights stay at this hotel. 👍🏼
Response from Property: Warmest Greetings from Penang Hotel Collection!Thank you for staying at PHC Hotels and taking your time writing us a review. Glad to hear that you are having a pleasant stay recently. Indeed we will continue to make an improvement and provide the best services to all of our valued customer. We hope there is a pleasure on welcoming you back again next time.Kind Regards Grace Wong Revenue Manager
Visaghan
1 BEDROOM
Stayed in Jan 2024
Family
13 review
Very Good
Posted on Jan 23, 2024
Very spacious and a good place. Comfortable beds with plenty basic amenities.
Response from Property: We are delighted to hear that you had an enjoyable experience during your recent stay at PHC Hotels. Thank you for choosing to stay with us and we hope to welcome you back again in future.Kind Regards Grace Wong Revenue Manager
Anonymous User
1 BEDROOM
Stayed in Nov 2022
Family
15 review
Outstanding
Posted on Dec 9, 2022
A nice and clean Appartment in a central Location. You can reach everything you need with a few Minutes walk. Helpful Staff as well. Opposite is a Food Stall which plays Loud Music until Midnight, with a baby sometimes annoying. Otherwise a good Option. The Bakery nearby is a must try.
Response from Property: Warmest Greetings from Penang Hotel Collection! Thank you for your review. Your feedback is important to us as it serves to be part of our continuous effort to improve further for the comfort of our guests. Best regards, Grace WongPHC Hotel Team
Guest User
1 BEDROOM
Stayed in May 2024
Family
5 review
Very Good
Posted on May 26, 2024
Great hotel
Response from Property: Dear M/M , Thank you so much for choosing PHC Hotels ! Our team works tirelessly to ensure that every guest feels welcomed and comfortable, and it means the world to us to hear that our efforts are paying off. Your kind words truly motivate us to continue providing exceptional hospitality to each and every guest and with this in mind, we can't wait to welcome you back again. Till then, best wishes.Kind Regards Grace Wong Revenue Manager
Guest User
Classic 2-bedroom And 1-living Room Suite
Stayed in Nov 2022
Family
1 review
Outstanding
Posted on Dec 8, 2022
Super spacious and clean. There is daily house keeping too. Kitchenette is awesome
Response from Property: Warmest Greetings from Penang Hotel Collection! Thank you for spending your holiday with us, we’re delighted that you had a great stay. Thank you once again for your glowing review and we look forward to welcoming you back to PHC Hotels.Kind regards, Grace WongPHC Hotel Team
Mani rambo
Classic 2-bedroom And 1-living Room Suite
Stayed in Nov 2022
Travel with friends
10 review
Posted on Nov 13, 2022
nsad was cancel my trip, hope to stay for my next trip
Response from Property: HI Mani rambo,Thank you for your message. We're sorry to hear about the change in your plans, but we look forward to welcoming you on your next trip. Safe travels, and see you soon!Best regards,The Management
Edd Chiang
2 BEDROOM DELUXE
Stayed in Jul 2024
Family
1 review
Amazing
Posted on Aug 2, 2024
The location of the hotel is great. It is a renovated room from an old house. The air conditioner is cold, the bed is good to sleep on, there is a washing machine and a refrigerator, but the water in the shower is a little small!
Original TextTranslated by Google
Response from Property: Dear M/M Edd, Thank you for sharing your feedback with us, which gives us the opportunity to continually improve our service standards and enhance our guests' experience. We are glad that overall, you are happy with your stay Please be assured that the areas highlighted in the review would be improved further. We hope that we will have an opportunity to welcome you back to our hotel soon. Best Regards ,Grace Wong PHC Hotels
Wenzhe
1 BEDROOM
Stayed in Mar 2024
Couples
2 review
Outstanding
Posted on Mar 14, 2024
The room is large enough, with one bedroom, one living room, and one bathroom. There are also convenient facilities such as a washing machine, induction cooker, etc. The location is also very convenient to various scenic spots. Most of them can be reached on foot. The only drawback is the sound insulation.
Original TextTranslated by Google
Response from Property: Warmest Greetings from Penang Hotel Collection!Thank you for staying at PHC Hotels and taking your time writing us a review. Glad to hear that you are having a pleasant stay recently. Indeed we will continue to make an improvement and provide the best services to all of our valued customer. We hope there is a pleasure on welcoming you back again next time.Kind Regards Grace Wong Revenue Manager
Kuailederen2008
1 BEDROOM
Stayed in Feb 2024
Family
6 review
Posted on Feb 8, 2024
The room is on the side of the road. The sound insulation effect of the windows is poor. The sound of motorcycle engines on the road is very loud. I can hardly sleep at night. I can only fall asleep by taking sleeping pills every day. I am woken up by the sound again in the morning.
Original TextTranslated by Google
Response from Property: Warmest Greetings from Penang Hotel Collection! Thank you for your review, we acknowledge your feedback in regards to areas that require greater attention. Your feedback is important to us as it serves to be part of our continuous effort to improve further for the comfort of our guests. We hope to have the opportunity to welcome you back in the near future.Best regards, Grace WongPHC Hotel Team
homyee
1 BEDROOM
Stayed in Sep 2023
6 review
Amazing
Posted on Sep 30, 2023
#positive #I was happy with the Bed Cleanliness, Cleanliness of Toilet, Decor, Friendliness of the Staff, Lighting, Safety; #positive# Satisfied with the cleanliness of the bedding, cleanliness of the toilet, decoration, friendliness of the staff, lighting, and safety
Original TextTranslated by Google
Response from Property: Warmest Greetings from Penang Hotel Collection!Thank you for staying at PHC Hotels and taking your time writing us a review. Glad to hear that you are having a pleasant stay recently. Indeed we will continue to make an improvement and provide the best services to all of our valued customer. We hope there is a pleasure on welcoming you back again next time.Kind Regards Grace Wong Revenue Manager
Meizhoudongbeihu
1 BEDROOM
Stayed in Mar 2024
Couples
7 review
Outstanding
Posted on Mar 25, 2024
Good location, unique experience
Original TextTranslated by Google
Response from Property: We’re so grateful that you took the time to share positive review about us.It’s our pleasure to serve you and we look forward to your future stay with us.Kind Regards Grace Wong Revenue Manager
Guest User
Stayed in Apr 2024
Other
Outstanding
Posted on Apr 2, 2024
Busy street but very well located to reach the many attractions near the place. Staff very pleasant. Easy check in and check out. Daily room cleaning services. Comfortable beds. Very clean bathroom. Large fridge freezer with kitchen facilities. Walking distance to Chulia Street, Chowrasta Wet Market, Komtar, Penang Times Square, Prangin Mall Shopping Complex and 1st Avenue Mall