18 - 20, Penang St, George Town, Penang, 10200, MalaysiaView Hotel Details
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1 night
Friendship Motel Guest Reviews
3.2/5
9 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location3.2
Amenities3.2
Service3.2
Cleanliness3.2
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All reviews(9)
Positive reviews(4)
Negative reviews(3)
David Soo Guo Cheong
Standard Double Room
Stayed in Jan 2024
Family
9 review
4.2/5
Very Good
Posted on Jan 8, 2024
Check in was smooth.
The receptionist were friendly and very accommodating. He provided us (2 person) with 2 separate individual beds instead of 1 queen size bed. Appreciate his kindness.
Karen Geh
Standard Twin Room
Stayed in Aug 2023
Solo travelers
23 review
2.2/5
Posted on Oct 17, 2023
Good town areas location but a bit not safe for a woman staying there by herself. Very convenient for food as there are lots of local shops around
The room is okay, the location is very good, very convenient
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chenleifh
Standard Double Room
Stayed in Jul 2024
Couples
4 review
3.0/5
Posted on Jul 30, 2024
General hotel
Original TextTranslated by Google
Guest User
Stayed in Feb 2023
Solo travelers
1.0/5
Posted on Feb 6, 2023
When I came there on a rainy day around chinese new year, the old guy at the reception shouted : " fully booked" agressively, and then when I show him the booking on my phone from **********, he was a bit kinder, he grumbled about ********** and then offered me a room without window without even offering a discount. I refuses because it wasn't what I had payed for, then he told me they had an other hotelandI could stay there but I had to wait for a guy with a car coming soon to drive me there, I waited for more than an hour then he drove me to the other side of the city to an hotel really crap (foto) and an other room wirhout window, I was really furious, I told then, then emailled them I wanted to cancel and get a full refund, they never replied. As soon I found a new hotel I contacted **********, they could not reach the hotel, they promised to do their best but 3 days later they had done nothing they even made a confusion with another hotel I had booked thru them, they send me messages every 5/6 days saying they still could not reach the hotel but they keep up trying, and then 2 weeks passed and nothing more, I asked them what was going on: They said they could not reach the hotel and in this case their politic was :no refund! And generously they offered me a 10$ credit! So on ********** they can book for u a room in an hotel already fully booked, and then if the hotel do not reply at your request it can gleefully going away with the money and rent rooms that do not exist! In the normal world, in a justice suit if a party doesn't show up at the court he will lost, the absentee is always wrong, with ********** it's the opposite!