19 & 21, Jalan Rangoon, George Town, Penang, 10400, MalaysiaView Hotel Details
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1 night
Mii Smile Hotel Penang Guest Reviews
3.9/5
Good
30 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.6
Service3.8
Cleanliness4.1
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All reviews(30)
Positive reviews(27)
Reviews with photos/video(6)
Awesome stay(10)
Awesome rooms(6)
Great service(6)
Negative reviews(3)
Anonymous User
Superior Twin No Window
Stayed in Jul 2024
Travel with friends
70 review
2.2/5
Posted on Jul 28, 2024
a small hotel with good location near a food court and not far from Komtar where you can get buses and vans locally and other places in Malaysia. very basic room withoutB tv
Trips.com asked us to pay RM 4 when check in but the guy in reception asked me to pay RM 20 which i already paid. After a long tiring journey, we were too tired to argue, end up paid RM 10 without receipt... no big deal but unpleasant experience, will not stay this place again
VVVAAANNN
Triple Room with City View
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Good, nearby food restaurants. Can walking to old town.
Y.Ling
Superior Double No Window
Stayed in Aug 2023
Travel with friends
6 review
3.0/5
Posted on Sep 21, 2023
The location was easy to find, check-in process was smooth, and everything was fine. The cleanliness of the room okay but we feel that the receptionist is not friendly (she talked to another receptionist boy with bad attitude), parking is not convenient as we need to give our car key to them as some of the car was double park and they needs our key to move our car if others need to go out. Asked if there is any other place to park without giving them our car key but the lady is rude and said giving the car key is the only way. We also requested the slipper as we saw other customer was provided during the check in process, however she still replied in rude manners saying she need to check first if got then only gv us, but we ady saw the slippers. Just to mention there is only 1 receptionist being rude, while others is quite friendly and nice. Overall, room was okay, location okay, price okay
Response from Property: Thank you for your feedback. we will definitely improve our front desk service and wish to serve you again soon.
tangfreddie
Superior Double No Window
Stayed in Aug 2023
Solo travelers
6 review
4.5/5
Great
Posted on Sep 3, 2023
Room is comfortable even I choose a no window room. Easy to get food cater at surrounding area.
Response from Property: thank you for your feedback and we hope to serve you again in your next visit
Wan Shaleza
Deluxe King Room City View
Stayed in Jun 2023
Couples
5 review
5.0/5
Outstanding
Posted on Jul 23, 2023
Love the staff services,the room is just basic but i love how i could look at the view . I would book a room with a window view to enjoy the ambience,scenery of penang. Love to stay here again!
Response from Property: thank you for your feedback and we hope to serve you again in your next visit
PNIV
Superior Double No Window
Stayed in Dec 2021
Solo travelers
15 review
4.0/5
Very Good
Posted on Dec 24, 2021
Comfy clean . Friendly stuff. Good location
Guest User
Triple Room with City View
Stayed in Dec 2022
Family
1 review
3.0/5
Posted on Dec 26, 2022
The staff not friendly
Response from Property: We are very sorry to hear that. May i know which of our staff didnt serve you well? we will look into this problem seriously. anyway, thanks for your feedback .
Shafiq
Triple Room with City View
Stayed in Jul 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 8, 2023
clean
Response from Property: thank you for your feedback and we hope to serve you again in your next visit
farahin nazi
Superior Double No Window
Stayed in May 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on May 5, 2024
superb. tiptop service 100/10. when it rains, he waits for us in front of the car door while holding an umbrella for us. i likee 🫰🏻 receptionist is friendly 👍🏻
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Guest User
Superior Twin No Window
Stayed in Feb 2024
Travel with friends
1 review
1.5/5
Posted on Feb 13, 2024
The sanitary environment is particularly poor... Talking about 21 square meters of empty space, the result! Only 2.1 square meters! Two 0.8-meter beds take up the entire room, and there are no windows! Very dark and humid! No ventilation, very smelly! It’s so narrow that it’s difficult to walk! There is no room for luggage! There is no hot water in the toilet either! Take a cold shower! There is no plug either! I can't dry my hair in the toilet! The toilet is extremely dirty! Open your whole hair! Can't go down! Leaking is bad! There are no ordinary facilities, including bedside tables, toiletries, and slippers!
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Guest User
Superior Double No Window
Stayed in Jul 2024
Couples
1 review
2.5/5
Posted on Jul 24, 2024
I stayed in a room without a window. The shower water was warm enough. However, I was worried that I would not be able to communicate in English with the hotel staff.
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Nom Yen Yen
Superior Double No Window
Stayed in Dec 2023
Family
12 review
5.0/5
Outstanding
Posted on Dec 28, 2023
I really like it. The service staff is very good. The room is cute. If there is a chance to come stay here again.
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Aaizz
Triple Room with City View
Stayed in Feb 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 10, 2024
Very good hotel strategic hotel area with tourist area.good room with price.comfortable room.clean room.clean toilet.overroll all nice.
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붉은발슴새
Superior Double No Window
Stayed in Jan 2024
Solo travelers
57 review
4.5/5
Great
Posted on Feb 2, 2024
Although it is in a quiet location
Transportation is good
The grab is good too.
There are many restaurants nearby
Excellent value for money
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maria
Triple Room with City View
Stayed in Mar 2024
Travel with friends
7 review
4.0/5
Very Good
Posted on May 24, 2024
The hotel is quite good, quite strategic, the price is affordable.