Hotels near Speeltuin Ter Durmenpark, Ghent

My recent four-day stay at the hotel in Gent, Belgium, housed in a charming 19th-century former monastery, was unfortunately marred by several significant issues. Upon arrival, the historic charm of the building was evident and quite captivating. However, the allure quickly dissipated as the stay progressed. Firstly, a standard room lacked en-suite toilets and shower compartments. While this detail is mentioned on the booking site, it is buried in the fine print, a detail easily missed by prospective guests. This is not an amenity gap one would expect from an establishment that charges €135 per night for a standard single-occupation room. Moreover, the hotel failed to provide hot water for two consecutive nights, despite repeated complaints. This fundamental necessity is non-negotiable for any guest, and the hotel’s inability to address the issue promptly was highly disappointing. The lighting situation in several rooms was another major letdown. There were no main lights, leaving rooms dimly lit. When reported, the receptionist unhelpfully and incorrectly stated that the lamps were merely for decoration. This lack of adequate lighting significantly impacted the comfort and usability of the rooms. Adding to the discomfort were the creaking floorboards in the corridors, which disturbed even not-so-light sleepers at midnight. The noise level was unacceptable and further disrupted what was supposed to be a restful stay. While the hotel's historic setting is undeniably beautiful, the experience was marred by these significant issues. For an established hotel, the expectations are high, and basic amenities like hot water, proper lighting, and sound insulation should be a given. Overall, my stay was disappointing, and these issues reflect poorly on the hotel's standards. Future guests should be aware of these potential inconveniences, especially given that some are not adequately disclosed upfront.

+: 1) The staff of the reception is efficient and patient. She helped us check-in fast and explained to us the travel of the town. 2) The facilities of the hotel is much enough. They have gym room, other entertainment at the lobby. Also there are tables with USB port and free drinkable water at the lobby where you can work or chill at. 3) Inside the room, everything is clean enough. It is not noisy at night. The most impressive is that they have different cooking equipment in the room such as pans, microwave, electric stoves and other bowls and dishes so that we can cook. 4) The location is not far: 5 min walk from Gent Dampoort and 15 min walk to town. -: 1) There are not much supermarket or grocery stores near the hotel.

The hotel is in a good location. You can go shopping when you go out. It is quite lively. It is also close to the attractions, and it takes 10 minutes to walk. The sanitation is very clean. As soon as you enter the door, you feel that everything is clean. The room is of moderate size. The bathroom is quite simple. There is no kettle. If you want to drink water, you have to go to the water dispenser in the lobby or buy it yourself. The surrounding area is very quiet at night. The window of the room you live in is not across the street, so it will not be noisy. The whole city of Ghent does not feel that noisy, but very comfortable. The breakfast is simple but enough. When you go out to play, you can store your luggage in a special luggage storage cabinet. The fee is based on the size of the luggage and the storage time. I didn't choose carefully, and ended up storing an extra-large cabinet for my small suitcase. . I feel sorry for the money. I am very satisfied with the hotel as a whole. It is very suitable for me to stay when I travel to Ghent without much money!

We chose Getaway because it allows bicycles in the rooms and we were on a cycling holiday around Flanders. You can't check in before 3pm as the property is locked remotely, which was fine, we found a bar to spend some time :) There were three of us staying in a Deluxe Business Studio, we'd thought one of the beds would be on a mezzanine level, it wasn't. Not sure if we messed up or the photo was a little confusing. It's an old building and windows are set quite high in the room. There was a small kitchenette that we didn't use. Location is great but we felt it was a little over priced. No real complaints though. Lobby is very handsome.

Location very central, if there is no construction site in front of the door and considerate guests are around one in the rooms, it is certainly also quiet. The bathroom was very narrow in the double room. Otherwise, everything is fine!

The location and breakfast buffet make this hotel ideal for visiting Ghent. It's a short walk from the train station and. situated near some nice restaurants. You can easily walk to all the sights of Ghent or take the tram in front of the hotel. The bed is very comfortable. The room is large and bright. Everything is super clean. If you stay here, be sure to stop by the Brasserie de Moraal. It's just up the street. Lovely place for dinner. Good food. Reasonable prices. Cordial staff.

Close to Ghent Railway Station, tram, Flibco and bus stops, about20-30min feet from Ghent's famous attractions. Although the hotel is small, the room is very large, with large glass windows, well-equipped, daily cleaning service, and free glass bottled drinking water (above the small table in the picture). Luggage storage. The most surprising thing is the breakfast (buffet), very diversified and very delicious, cost-effective, the most ideal is to leave some time to taste slowly, breakfast is the most satisfying trip. Overall, very satisfied with the stay experience.

The positives to start with: modern and new hotel. Rooms are large and include a kitchen with oven and everything needed to eat. Now the negatives: as pointed out in many other reviews, the managers in duty turn out to be quite rude in the way they are addressing customers feedback and requests. I had an example of that tonight when I learned that the housekeeping in the room is not done on a daily basis unless you are asking for it. She argued with me that everyone knows that Marriott practice and knows that, as a client, you have to ask for it. How would you know as this is not written anywhere and not communicated when you check in ?... So be aware of that if you intend to stay at this hotel.You would expect that a chain like Marriott would treat their clients with professionalism and with transparency with regards to the description of the services included in the price. This is not the case visibly. Also, as mentioned often by other clients, the hotel is charging 19€ daily for the outdoor parking while the hotel is situated in an industrial zone far from downtown…first time I see that for a mid-range hotel located outside the city center. All in all, when you add up all of this, there is much better value elsewhere. I had nice experience at the Van der Valk hotels in Germany, I would recommend you pick up the one in this area and stay away from the Residence Inn.