Super 8 by Wyndham Gilman

We were there to visit family, and it was so nice to have a clean and comfortable place to stay. All staff were friendly and helpful. I highly recommend this hotel. By staying there, you also support a family-owned business.

Do not go to this place Air condition was not working No breakfast No one present at front desk All the equipment were turned off

Nice place, clean, courteous, locally owned. Safe area. They have continental breakfast with coffee and juices. Workout room. Free Wifi. Next door to truck stops. Couple of fast food restaurants nearby.

The motel is outdated. My room lacked a couch or easy chair. It only had a desk chair. Carpet in room old and dated. The breakfast was very poor. No hot food unless you want packaged oatmeal to put in a microwave oven or toast in a toaster. I had to go to the local diner just a short walk away to get a decent breakfast.The motel permeated with a smell of pungent food, which is fine if I was in a restaurant, but appalling in a motel. I got the feeling that the owner is just trying to maximize profit with doing or offering as little as possible to the guest. On a positive note, the room was clean, and housekeeping does a good job. I would not stay here again.

my husband and I booked a room at the Gilman, IL hotel while traveling from Kansas City, Ks to Ludington, MI. We made our reservation through a website - one queen size bed. the facility claimed to have a pool and Olympic Sized Hot tub, the pictures of the facility were clean and bright. the pool was even featured in the pictures. we arrived around 5:30 pm and thought we were at the right place. The desk clerk had trouble with the computer and the man in the back office came out and helped her with the problem. I noticed at this time that the lobby looked NOTHING like the pictures on the website. we were assigned to room 121. we put our things in the room and had dinner. after dinner we noticed that there was not a pool. there is not an Olympic sized hot tub. the website claims that the facility has enhanced cleaning and safety measures in place, not true. there is not a green area in front of the facility for pet relief. the water from the faucets smells like Sulphur and diesel fuel. there was only a full-size bed in the room, not a queen. the pictures of the rooms and lobby do not match the facility. the electrical outlet at the sink was scorched and painted over. the laundry facility was a washer dryer in the hallway just outside our door. the ice and vending machines in the lobby area were leaking the microwave in our room had food smeared on the buttons. the window did not secure/lock, it had a wood dowel to keep it closed. there were dead bugs around the window area and floor. the security of the facility is needless to say, lacking. we decided we were not going to stay the night. at about 7:15 pm, we gathered up our things and went to the front desk and asked to cancel our stay. when i explained to her that the facility did not match the online description, she looked at the photos online and said, that's not our hotel. the front desk clerk and the manager were very rude and said they would not refund our money. We noticed the next day in the daylight that the roof has several blue tarps. I noticed on TripAdvisor, they show the fake pool pictures too! Just so you know, there is no bar/lounge, no spa, no room service, no drycleaning or laundry service as stated on the TripAdvisor website. The noise from the train station is LOUD. These fake pictures are even posted on the Wyndham site. I have taken my complaint to the website that we booked through, and they have since change the description of the hotel but still have the fake pictures of this facility. It is our opinion that this facility has been misrepresented. we believe that someone from your main office should visit this facility and determine whether this facility should even qualify as a Wyndham hotel.

First of all, I stayed here because it was the closest to someone we were visiting. The place was very clean which was much appreciated. It looks like they are getting ready to enhance fitness center. There is a microwave and small fridge. Staff were so nice and helpful.

Everything about this motel was in dire need of deep cleaning, repair, updating, and general maintenance. The lobby was unappealing as it had a propped open inner door, a wall phone with hand-written instructions in black Sharpie, also on the wall, to notify the manager that you were at the desk, and a duct taped plexiglass COVID separator on the actual desk. After checking in, we parked and walked outside to the back entrance to find our room. The outside was dilapidated as well with overgrown weeds, 8 lined-up glass beer bottles next to the building, a broken bench, broken air units, and a rear entry door that did not lock. There was no security as anyone could have entered the motel at any time of day or night. Our room smelled like mildew, the carpet was filthy, there were unknown stains on the walls and the bed covering, the dresser drawer contained a beer bottle cap and trash, and the dresser top of it had 10 bored holes through it. We had reservations for three, but there were only 2 sets of towels and a single bar of soap. Breakfast was a joke with an open gallon jug of milk, dry cereal, waffle mix, some yogurt, 2 apples, stale bagels, miniature muffins., and juice / coffee machines. Even the trash can was dirty and had a broken lid. The front desk was often unmanned even at breakfast. The single downstairs hallway had a coin operated washer and dryer and two aged chairs. How this establishment is affiliated with Wyndham is puzzling. Wyndham needs to give this place a surprise visit, or better yet, they should book a reservation and experience the place themselves.

The price for room was high especially since air did not work and was so noisy had to turn it off this hotel needs to be updated bad and poor breakfast choices only good thing is plenty of parking for big vehicles.

Quiet good location staff is helpful and friendly.Tge room could have been cleaner and smelled better bedding was a little musty smelling hot tub in room could use an update as far as draining.All in all was a nice break.