Kateluosiailinnuo
March 23, 2024
First of all, I want to say that the overall facilities and hygiene of the hotel are good. Although it is not a cave hotel, the interior rooms are also designed in caves, but the experience is really a bit bad. I booked a suite, but on the day of check-in, we were given a very small and depressing room. , the size was completely different from the photo of the suite. After communicating with the gentleman at the front desk, he said that there were no suites. Finally, we were given a superior room. It is no exaggeration to say that the size of the superior room was twice that of the first one. Fortunately, with the help of Ctrip customer service, we were able to refund the price difference. In addition, the quality of the breakfast was also very poor. I felt that some items from the previous day were left out for guests to eat. I think integrity is the foundation of business. Without integrity, you will not win the hearts of customers. I firmly do not recommend this hotel.
Original TextTranslation provided by Google