Helen Cave Suites Reviews
Helen Cave Suites
Gaferli Mahallesi, Aydın Kırağı Sk. No: 4/1, Goreme, 50180, TürkiyeView Hotel Details
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Helen Cave Suites Guest Reviews
4.7/5
Amazing
101 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(101)
Positive reviews(98)
Reviews with photos/video(4)
Negative reviews(3)
Zachary
Junior Cave Room
Stayed in Apr 2024
Couples
13 review
Outstanding
Posted on May 1, 2024
The place, the room, the food and the staff everything was wonderful. It is as honeymoon in Cappadocia that my wife have dreamt. The staff truly made us feel like we are at home
Chris77
Comfort Room with Double Bed
Stayed in Sep 2022
Couples
5 review
Very Good
Posted on Sep 10, 2022
No air conditioning yet
Good breakfast
Guest User
Cave Suite Room
Stayed in Sep 2022
Family
1 review
Outstanding
Posted on Sep 29, 2022
My first time to cappadocia, and Helen suite caves is best hotel to stay. LOcation is perfect, very clean, Good service. Gorgeous View to the Goreme City and Balloon ride view. Thanks to Nirhat, Serhan, Kemal, Rustam for your warm welcome. Thank you for the help to arrange Air baloon ride, ATV Ride and the Tours. Everything is perfect for our stay. Definetely will comenack to Helen Caves and reccomended to my family and friends in Indonesia. I feel home during my stay at Helen caves suite.
Guest User
Comfort Room with Double Bed
Stayed in Feb 2024
Couples
8 review
Outstanding
Posted on Mar 3, 2024
The hotel has a good location and view. The housekeeper is very nice. The breakfast is very rich. The hotel can help you book tours and exchange cash. It is a very good stay experience
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jimmyisnature
Cave Suite Room
Stayed in Aug 2023
Family
11 review
Outstanding
Posted on Aug 31, 2023
Very satisfied, the stay experience was very good. Hotels should focus on service. This is done quite well. If you can install a fan or air conditioner in the room. That would be more special
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Anonymous User
Comfort Room with Double Bed
Stayed in Jan 2023
Friends
1 review
Outstanding
Posted on Jan 8, 2023
there are cute dogs
The breakfast is also delicious, very delicate and I like it very much
It's very nice to look outside at night
The heating is very hot and comfortable
Check-in is very convenient. Although there is no elevator, the staff helped us bring our luggage to the room
Very close to the town, about seven or eight minutes on foot
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Tara
Stayed in Mar 2024
Other
Outstanding
Posted on Mar 26, 2024
Excellent hotel in a wonderful location. Even our hotel shuttle driver told us how nice it was on the drive there. Pro tip for a hot shower is to turn the water on and let it run until it's steamy!
Lucila Del Rosario -
Stayed in Feb 2024
Family
Outstanding
Posted on Feb 13, 2024
Definitely outstanding. I love this hotel. Every experience here it was wonderful. The magnificent view from every part from the hotel and drinking the tea from there! Thank you Kemal and Sam. I enjoy so much my stay there. I hope to be in this place again. Disfruté mucho bailando con ustedes diferentes ritmos latinos: merengue, bachata, salsa, y por supuesto aprender de los bailes y música de Turquía. Muchas gracias a todo el personal del hotel.
Teşekkür ederim!
Samantha
Stayed in Nov 2023
Other
Posted on Nov 23, 2023
The stay was bad from start to finish. It started with the service, which was not friendly at all. When we went to the room, I realized that the view was not from the room I had chosen, the view in the photos was from a room next door, and the view from ours was a staircase in front, as we were going to spend the night. I chose not to complain all day long. But then the nightmare continued in the room, there was no type of heating and it was very cold days. In the bathroom, the biggest surprise of all: the broken shower door that caused a lot of bath water to run out and flood the floor. Furthermore, the bath towels smelled like they hadn't been washed. This was very disappointing for me, as it was the most expensive stay of the 3 days I spent in Cappadocia. I definitely don't recommend it, there are better and cheaper hotels.
Jeffrey
Stayed in Nov 2023
Other
Posted on Nov 1, 2023
We traveled to Turkey and stayed in 6 different hotels and by far this was the worse hotel that we stayed at. Not to mention that we travel at least three times a year and have alot of experience with different hotels.
We stayed in this property for two nights. The first night they gave us a very small room (we paid for a king suit) with no heat and dirty sheets! The second night they changed it to their what they called honey moon suit which was alot better room but still no heat! The gentleman (Kamal) was rude and when I asked its cold he said they don't have the part to the heater! At the end I asked for a refund of at least half of the first night and they refused to do that as well.
Overall the picture that is put on Expedia's website is not the picture or the room which was suppose to have a king size bed that it shows and I look at this as "false advertisement by the hotel".
I would not recommend this hotel to anyone. There are alot more nicer property with the same or less price tag to spend your time and have heat in your room. I have to add the other staff at the hotel were very nice and Nihat was very polite to us. The breakfast was also very good. I have no idea how this hotel is getting all the good ratings which fouled us and we booked it!!!
Danielle
Stayed in Oct 2023
Couples
Outstanding
Posted on Oct 27, 2023
Helen Cave Suites was perfect for us and made our trip to Cappadocia even more special. Nihat was so kind and helpful with booking our tours and Balloon flight and giving useful information. Each time we arrived back from being out and about, if felt like the experience of Göreme just continued as the hotel is so pretty. We loved the location a little above the main town, as the view was beautiful and there was plenty of restaurants etc very close. The breakfast is extremely generous. We loved watching the balloons from the terrace. We absolutely loved it!
Stephen
Stayed in Oct 2023
Other
Outstanding
Posted on Oct 24, 2023
This was a last minute reservation for me due to travel changes. Turned out to be a great place. It is high up a hill and the upper levels of the hotel have a nice view of the amazing Cappadocia landscape. The breakfast was over the top - I was by myself, but was nonetheless brought an array of rolls, cheeses, vegetables, fruit, eggs, and pastries. The guy running the hotel seemed to be there nearly 24 hours a day. He worked very hard to make my stay the best it could be and was very helpful. I ended up getting the last room available and cannot compare my room to other rooms, but would note that my shower was very small (adequate but not spectacular). This was not a big issue for me though.
AARON
Stayed in Oct 2023
Other
Outstanding
Posted on Oct 1, 2023
Everything was as we hoped! The location was great, the service was wonderful, and they checked all the boxes that we wanted for a cave hotel.
Katlin
Stayed in Sep 2023
Friends
Outstanding
Posted on Sep 12, 2023
Wonderful property! Excellent hospitality and Kemal was very helpful and helped make our stay great! Both Semih and Sami (spelling?) were awesome too! Gorgeous views of the balloons and so close to everything.
Mahzabin
Stayed in Sep 2023
Family
Outstanding
Posted on Sep 3, 2023
My mother and I cannot recommend Helen Cave Suites highly enough!
Thank you again to Nihat, Kemal and all the wonderful staff who went above and beyond to make our stay enjoyable. It felt like a home away from home.
During our stay Nihat was exceptionally helpful and kindly arranged the hot air balloon ride, tours, a photoshoot for myself with dress hire and transports; and also provided recommendations of places to eat and attractions not to miss. We booked everything via the hotel and really enjoyed every activity. Nihat and all the staff at Helen Cave Suites are very dedicated and hospitable; and their kindness and helfulness is truly appreciated.
Our Cave Suite was clean, spacious and comfortable. The hotel as a whole is very pretty, clean and well presented.
There is a lovely rooftop terrace with beautiful views morning and night. You can see the hot air balloons in the morning!
A Turkish breakfast spread is included with a wonderful selection of food - always looked forward to this each morning.
Location is a bonus. The hotel is in the heart of Goreme with easy access to the main street with all the shops and restaurants. Close to some great spas too.
My mother and I had an amazing stay at Helen Cave Suites. We would definitely stay here again and recommend to all. This is the best hotel in Goreme!
Thank you again Nihat/Kemal and the team for a very memorable stay. Your kindness, generosity and attentiveness is much appreciated and we wish you all all the best!