Hotels near C.C Serrallo Plaza, Granada

I extended my stay at the hotel because there were issues with my booking at another hotel. The second stay was better than the first one and there were no visible stains. The hotel is located next to the Alhambra and it's an uphill walk if traveling from the city centre to the hotel on foot.

My family stayed two nights in this hotel on a tour of Alhambra Palace. The outside common area of the hotel, including the dining room, was very well maintained and could deserve a 5-star rating. The rooms inside were a different story. We occupied two rooms. One was a “superior deluxe room,” and the other was a “classic city-view double room.” Both had the same price tag. The deluxe room was spacious and well-lit but had an odd arrangement with a useless bathtub in the center. Moreover, the room smelled of sewage when we entered the room—which I notified the management. They disagreed and claimed there was no sewage smell. I did not appreciate the response, as all four of our family members smelled of sewage. Nor did I escalate the issue, as our stay was short. The city-view room had a small window overlooking the city without much viewing space. The room was tiny, with two twin beds packed in the room, and was poorly lit. It felt like being in a prison cell. The shower doors in both rooms did not close fully, so the water splashed out. In short, both rooms were substandard and did not deserve the price tag at all. My recommendation to travelers is to stay elsewhere, and if you need to stay there, avoid the small “city-view” rooms and Deluxe Room #331 that smells of sewage. I got to love Spain and its people who are very friendly and helpful, but not this hotel.

Stayed for 2 nights on a room only basis. Spotlessly clean and very friendly staff. Rooms have a good mini fridge, and there is a kitchen next to Reception with a kettle, microwave, cutlery and crockery. Bus stop outside goes to the Alhambra for €1.40. Good selection of bars outside the hotel, and about a 10 minute stroll to the Cathedral, or Bib Rambla all on the flat. At the start of the narrow road to the hotel is a roundabout. Here is the Marquis’s sister hotel - great for breakfast. Scrambled eggs, bread, coffee and a large bowl of fruit & yogurt will set you up for the day for under €10. Just around the corner you can catch the C32 bus to Albaicin for €1.40. Lovely views going up a very steep climb. Get out at St Nicolas Square at the top. There are a couple of cafés next to the square where you can enjoy a coffee or beer, with the most amazing views of the Alhambra, then catch the bus or walk downhill (about 20 mins) back into the centre. We were worried about driving and parking in Granada, so we parked up in a little town outside of Granada, called El Fargue (coming in from Murcia), and caught the N8 bus in. Cost €1.40, and travels down the only main road through every hour, just after the hour, to Jardines del Triunfo, which is the other end of the main Gran Via de Colon - a 15 min flat stroll from the hotel, or a 5 min taxi ride. N8 bus returns to El Fargue from the same place at half past the hour. Saved the stress and expense of driving and parking in the City. Very successful. We will certainly do it again, and we will also stay at the Marquis Urban again.

We were very pleased with the location of the hotel and if our room. Also, the room had plenty of space for both of us. Staff was very friendly and helpful. We could easily navigate the city and the Alhambra from our base, and public transport was close by and easy to use.

The suite has two bedrooms and a living room. The room is fully decorated and the facilities are very new. The kitchen and kitchen utensils are complete. The host sister is very enthusiastic. She has been in contact. She has arrived in advance and went out to greet her. If you need help during the trip, you can consult her. She is very attentive and enthusiastic to help. It left a good impression. The location of the room is particularly good, walking to the city, the cathedral is a few minutes

Fatal, quite disappointed with the room, here there is no soul, two people made up, the bathroom distributed in three parts of the room, a shower, whose door gives the room directly, the washing room in the middle, and a toilet with a minimum door, that if you are a little broad you don't enter. In addition, when we arrived, we had to warn the girl that there was a compress (not ours) after the toilet and I went to clean it, but the bed as we arrived was better swept not know that ... There was nothing more than one type of juice at breakfast, They have no lactose-free milk, and people bring their own food, logical because this is lost from the hand of God and here Sundays there is no place to eat. The deal has been good, but my back and that of my partner are moulded, we can't do any more, as well as a portfolio with documentation has disappeared.

I originally booked a bunk in a 6 bed mixed dorm room, but the hotel was also hosting a large school group during my stay, so they upgraded me to a single private room and I am eternally grateful! The location is perfect. The hotel itself is beautiful, very modern, and clean. The front lobby always smelled so nice, and the décor is just lovely. My room was fantastic. It was quiet, the AC worked well, the bed was really comfortable, and there was a little balcony with a great view. The breakfast is a bit pricy, but well worth it. Overall, whether you are looking for a dorm room or a private room, I really liked this place and would absolutely recommend.

I had booked the urban Grenada because the tram from the bus station stops right in front of the hôtel. Then it's a ten minutes walk to the historical Center. The location is perfect because you can go out at night and find your way back without any trouble. Checking in was Quick and I got room 217. The room is OK but walls require à coat of paint. The major drawback come from the information given the hotel says: fridge and coffee maker or kettle....there was a fridge but out of order. Only noticed the second day when my fresh milk turned sour....and no coffee facilities. I asked immediately if I could be provided with a kettle or coffee maker....the lady at the front said she would care for it....she didn't. I finally asked again and someone brought a kettle without mugs, spoons, coffee or tea...well, I was soooo fed up I gave up. Breakfast was good. Hot and cold dishes. Nothing to complain. Serrano jam, salichon, tomatoe spread, butter, bread, scrambled eggs, etc...cheese and jams plus yogurt. So, considering the price paid, the hotel is a good choice but it was low season. The room didn't have a view. As far as covid prevention is concerned, they deserve a 4,/5. Very good but some customers at breakfast didn't wear 😷 masks. I didn't take any indoor pics but they are accurate.

As other have said around 10 minutes walk from City Centre but close to all attractions. Rooms are excellent, spacious and have a nice bathroom. Tea and cofee provided and rooms kept spotless by cleaners. Did not use amenities on offer or eat in the restaurant so cannot comment on quality. Only one minor negative was around wifi - brilliant in reception but 'patchy” in room and would often lose connectivity. Overall first rate hotel and would return.