Yavapai Lodge

그랜드캐년을 즐길 수 있는 요충지로 시설도 깨끗하고, 친환경적인 자연을 느끼도록 설계된 곳입니다~~ 근처에 마켓도 있어 필요품을 구매할 수 있고요, 근처에서 선셋, 썬샤인 포인트도 있어, 아름다운 경관도 볼 수 있는 장소입니다~~ 직원들의 친절함은 고객을 기분좋게 해줍니다~ 잘 머물다 갑니다.~ 고맙습니다^^

I experienced the worst service at the best canyon. We booked a double 2-bed room and checked in at 7pm after the canyon tour, tired and hungry. After being assigned a room, we drove to a room that was hard to find because there was no light, but it only had one bed. We got out of the car and went back to the lobby with our 4 suitcases and two kids to ask. The staff apologized and assigned us another room. We got back in the car and went to the room, but it was a 1-bed room again. I was so shocked and angry, so I went to the lobby with my 4 suitcases and kids to ask them about it. The man who helped us check in, Eric, said that he had just started working yesterday and that he didn't know much, so he apologized mechanically and asked for our understanding. Only then did he say that it was fully booked and that he would give us a different room. He said he would upgrade us and give us a 10% discount. We had already wasted an hour going back and forth between the lobby and the wrong room. The third room I stayed in was a double bed room, and although they said the room was upgraded, there was nothing different, and there was no coffee pot that was in the two rooms I had stayed in before. I called and told them I needed a coffee pot, but the staff didn't know, and when I asked to speak to the manager, they said they would call me back, but an hour passed and the call didn't come, and when I called again, the manager kept repeating that they never received a message asking for a call, and that the staff member was only there for one day. I never received any message saying they would give me a 10% refund after that. Of the 6 hotels I stayed in during my trip to the US, this was the only hotel that had inaccurate handling, a soulless apology, no will, and no respect, and it was the only day on the trip where I felt hurt.

It was a little difficult to carry my luggage up to the second floor. There was an ice machine and a microwave in the restaurant in the lobby. When I turned on the exhaust fan in the bathroom, it smelled musty (it was nice that there was a heater in the bathroom). Other than that, I was satisfied. Since Yavapai Point was nearby, I took pictures in the morning and they came out well.

在大峽谷公園內，設施齊全，安靜，乾淨，舒適，夜晚觀星河，不要太愜意！

Living in the park, the stars in the sky at night are so beautiful. The room is relatively simple, but it is more convenient.

就在景區裏面，晚上看星星方便