Captain's Cottage Suites

Grand Haven is my 2nd home and Captain's Cottage is my 2nd home. I have stayed here many times and it's always perfect. So clean (without the toxic clean smell), very comfortable and a perfect location to downtown and the lake.

Was a real nice place Close to bike trail and river walk to lake

I booked property same morning 5 hours prior to our arrival. I received immediate email confirmation of my stay and that I would receive a follow up email w a code to the lock box closer to check in (3:00 pm); I checked my email 3x times in route and nothing. We arrived about 2:40 and still no email or any communication re lock box code and entry! I called the property 3 times at the number listed on ******* reservation as well as their own website but no answer, each time leaving a VM. I called ******* who put me on hold and attempted to reach the property, same results! ******* gave up after another wait and attempt and offered to book me someplace else, a Best Western.. I refused since not a similar property off the beach/boardwalk area which was the attraction to booking in the first place. A competitor property next door attempted to call property mgr at a different number they had and left a msg to give me a call.. a guest staying on a lower level who I introduced myself to also called and did same.. 2 1/2 hours later while dining nearby, I received a call from Tiffany, the property check in rep apologizing that she had not noticed the reservation & didn’t have access to email for a while! Unbelievable, since there was no issues w booking the property n getting a confirmation email (which I suspect was auto generated). Who’s manning the gatehouse?? After requesting n initially refuted I was granted a 4 pm check out. That was nice but an xtremely frustrating xperience!

We will be back!

I have traveled a lot and this place is the cutest little place ever! Perfect walking distance to everything fun in Grand Haven. We’re watching the light/water show from our room! Can’t wait to come back again!

We enjoyed our stay at this unit in Grand Haven. Check in was easy. The unit was clean and well appointed. There is a tiny kitchen, which was all we needed with great restaurants around. In warmer weather there was a nice porch for sitting. There is a table and chairs in the living area.

Excellent location to walk to everything downtown Grand Haven

This place was amazing!! Super clean, spacious, and fantastic location! You can walk everywhere.

When I searched hotels/suites this place came up & I am so glad to have found it. Love the fact that the bedroom is separated with a door. The whole place was very clean. I also felt very safe in this neighbor