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Latest Hotels Reviews for Grand Rapids

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Quality Inn Grand Rapids North
3.3/590 Reviews
The rooms are clean the hospitality was amazing. A gentleman name Luke was very accommodating when we needed assistance. Always a smile on his face an ready to help any way he can. Check in was simple rates are amazing an the breakfast is alright. Hot coffee always on. Clean pool area is being kept up. Meet a few people on our stay an overall a nice location an friendly staff. Will be back
Comfort Inn Grand Rapids Airport
3.7/5101 Reviews
This hotel is in a good location and has been updated. The rooms are a decent size and very clean. So why the low review? The elevator is out. That doesn't bother me too much, but it didn't look like anything was being done about. And it leads to the next problem. I was getting three rooms, with one being a handicap accessible room. What floor did they put the accessible room on? The second. See note about not having an elevator above. They did eventually move this room to the first floor. The bathroom light in our room went out, and when I reported it to the front desk the worker looked at me with a look like, ”What do you want me to do about it?” She did inform me that no one would be in to fix things like this for three days. The breakfast was not very expansive or high quality. Which is fine, but they also ran out of half of the items on all three mornings we stayed. We ended up grabbing fast food breakfasts two of the days. Even with all this, I would stay here again if nothing else was available. But I would keep my expectations low and realize that it is a clean hotel with poor service and that I should make other plans for breakfast.
Holiday Inn Express & Suites Grand Rapids - Airport North
4.3/599 Reviews
My colleague and I arrived late in the evening after attending a work event. When I received my room key, the lock on my door did not work. I went to the front desk and the associate working, who had airpods in their ears, gave me attitude about how I probably didn't use the key correctly instead of solving the problem right away. They then were unable to find a new battery pack for the door so they moved me into a different room. When I checked out of the hotel, I was unaware that I needed to stop at the front desk to receive a receipt. Every other time I have stayed at a hotel, I receive an email with my receipt and don't have to retrieve it from the front desk. I called a few later to get a copy of my receipt sent to my email and the associate was very rude on the phone and said ”Well no wonder you didn't get a receipt since you didn't come and get one. That's on you.” I am not one to complain but the attitude I received from now two employees at this hotel made me angry. I will not stay at this hotel ever again for business as I do not deserve to be treated with disrespect when I have not done anything to deserve being treated that way in the first place.
Hampton Inn Grand Rapids-North
4.1/595 Reviews
Our room was spacious and clean. Best hotel breakfast I’ve had in a long time. Lots of choices and very clean. Online check-in and check out with a digital key worked great. Would definitely stay here again.
Hampton Inn & Suites Grand Rapids/Downtown, MI
4.5/593 Reviews
Hotel location is a bit biased, not very convenient, others are fine
Fairfield Inn & Suites Grand Rapids
4/5102 Reviews
The Fairfield Inn in Grand Rapids sent me an email asking for my feedback. The link to the survey didn't work. If it had, I would write that the tub drain was very slow, backed up over your ankles while showering. The door to the room would not lock. There is a hole in the carpet between the beds. The chair in the room is threadbare with the sides nearly falling off. The last day I was there the heaters under the breakfast items were not working. At 7:30 AM the food was stone cold. To add to my frustration they won't accept a review of the hotel and their website will not allow a contact to be made with Marriott. (Frustrating website) The staff at the hotel was very friendly and helpful. It's not there fault the the hotel is falling down around them and the company IT doesn't work. I think they are trying to get me to go back to Hilton.

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Hotel Information for Travelers

Highest Price₹ 106,981
Lowest Price₹ 4,291
Number of Reviews1,011
Number of Hotels20
Average Price (Weekdays)₹ 11,397
Average Price (Weekends)₹ 12,626