OYO Gin House Hotel

Check in clerk was very friendly and helpful. No issues with cleanliness. Deluxe room was a decent size and comfy. No complaints at all

Lovely staff, shame about everything else Firstly, I would say that without exception, each member of staff I encountered was polite, friendly and went above and beyond what I expected to help me. I made this booking very last minute due to cancellation of my forward travel. I had my bike with me and the staff put it in their store room over night. There was a band on I think in the bar below and the music went on very late and was incredibly loud in my room. In the evening I couldn't get any hot water from the sink, but as the shower seemed hot I decided not to bother anyone as I was already dressed for bed after a super long day. By morning, I was sweaty (maybe there was a plastic cover on the mattress?), I'd struggled to sleep due to a combination of feeling alternately hot and cold all night in my very soft bed, and the huge sound bleed from the bar and other rooms. All I wanted was a shower. The water was freezing. I ran it for ten minutes then gave up. I had high hopes for my continental breakfast which actually turned out to be a stale croissant and some pre packaged orange juice with a yoghurt (I'm dairy free) in a paper bag, left outside the room. I decided to cut my losses at around 9am. I couldn't find any staff, no one answered the door bell, no one answered the reception phone number so eventually I had to ring the number for the manager. She was ever so polite but had clearly been asleep and she had to call someone else to bring my bike so I could finally leave. I won't be back.

Good hotel Good clean hotel, shame kitchen wasn't open but all in all good service