Margaret
May 12, 2024
If you have seen Fawlty Towers, this is it!
Arriving, the hotel is in a good position.Close to the Caminito del Rey. There is street parking, but if you want secure parking you have to pay 3 euro to park on site. Enter Basil Fawlty! The check in was normal and you were advised to bring your bags through the front door before parking your car! Why?, You are about to find out. Once the booking in procedure was completed I went back to car to park and the electric gates were open. Drive in, park the car, walk back to the gate to leave, the gates are shut! There is no buzzer, there is no way you can communicate with anyone to let you out and there is no other means of entering the hotel than through the front.
I waited until my wife came out and she had to return to the hotel to ask for the gates to be opened. The rooms are old and tired. Things did not work and the recepionist, Victor, tried his best to get things to work..To no avail. He explained the hotel was full and no alternative rooms were available.
I then wanted to return to the car to collect a couple of things. 'How do I enter?' 'Oh, with this gate remote' 'Can I have a remote then please so I can to my car?' 'Ahh, no. The owner does not allow that' ??? So he had to stand at the window and open the gate and watch me return to open the gate. Leaving was the same issue. After check out I went to get the car. On arriving at the gate it was shut. My only option was to blast my car horn, which is loud, to attract attention. Incredible. It goes on, but.....