Guest User
December 25, 2024
The best island hotel stay I have had. A beautiful smaller hotel that is a good foil to the larger resorts on the island. The staff was great, the perfect level of ‘touch’. Breakfast was good but not massive, and the staff was very flexible to requests. The setting at the pool is perfect and with a smaller number of chairs, service is easy to get. The cul-de-sac of protected sea water is great. Perfect for snorkeling and you can walk out forever, still standing. The guest services team was great. They arranged a boat day for us which was lovely. They were attentive via WhatsApp and reached out asking if we needed reservations or anything, but were never pushy. Booking a restaurant and a massage was very easy via WhatsApp Walking down the beach to Le Barthélemy and seeing Rosewood as well as Eden Rock… those are massive productions and Le Sereno is a perfect size. We did go on a down week right before the holiday busy weeks which was nice. The gym is very small, maybe the only negative. Overall — incredible stay, great hotel, great staff. Really impressed and will be back. Makes me want to visit Il Sereno as well!