Hotels near HEMA, Hague

Hotel and rooms were excellent, location top at the station in front of the city. The only disadvantage was that there was no air conditioning in the room.

2 night stay, not hot water for the entire stay, seems whole hotel had issue but not even a drink voucher offered as a ”sorry gift”. To top it all off was told in restaurant that since we did not have a reservation for dinner (reception did not mention at check in) we would have to wait 2 hours till the ”rush” was over. If the restaurant was busy, faur enough but a restaurant that is 2/3's empty was surreal. Thank goodness the hotel is surrounded by better and to be honest cheaper offerings so enjoyed the evening more outside. Positives? Room size not bad, WiFi fairly quick, breakfast, good selection and location. All these Positives somehow paled into comparison by the strange dinner and water experience.

Had a great experience at the hotel and spa. All the staff is very friendly as well. You get a welcome drink upon checking in. The room was nice and spacious and was nicely decorated. The entry to the spa is included when you stay at the hotel. On a Saturday afternoon it was rather busy but is still enjoyable and calms down towards the evening. The outdoor saunas were really nice and you have a nice view from there of the garden. We had a full body massage as well which felt like heaven.

Loved this place, we were visiting den Haag for 3 days, the tram 17 stops around the corner and the train station super close by to go to Rotterdam, we had a very good sleep there’s no noise it’s a very calm and quite area yet there’s a mall and restaurants within 15 minutes walk !

It took me a while to write this review since I was afraid of my personal safety. Nevertheless, I have finally decided to share this information with other travelers. This incident happened during a weekday night when I decided to do a walk-in at the Ibis hotel in Den Haag after a long trip. I was already aware of some bad reviews from other travelers indicating ”naughty” staff. Nonetheless, I decided to give it a go. I entered the hotel and mentioned the hotel clerk that I wanted to book a room. His attitude was rough indicating me that he did not have any rooms left. For my bad luck, my phone was out of battery so I decided to seat in one of the tables in the lobby to quickly charge it to look for a hotel somewhere else. While I was charging my phone, the clerk approached me and shouted at me that I had to leave the hotel. I explained him that I wanted to charge my phone to look for other hotels in the area and I wouldn't take much time. He continued shouting at me that I had to leave, when suddenly he grabbed my bag and literally threw it to the street. At this moment I was petrified since I never imagined something like this was happening. Then, he pushed me violently out of the hotel. Luckily I managed to take a picture of this guy. The guy has a tattoo on his right arm and rather than a hotel clerk, he thinks he is a MMA fighter or part of gang. I really don't know how the manager of this hotel can have person like this with such level of anger dealing with customers. My review by no means intend to advice other travelers to visit or not this hotel. I believe the facilities of this hotel are quite nice but what I can say is that I'm not entering this place again until they take strong actions towards improving the quality of their staff. I hope this guy doesn't get fired because of this review but if the hotel really wants to keep him, the hotel should consider send him to an anger management course. I don't know if this guy is always like this or just had a bad night and he took it on me. Nonetheless, I think no one should suffered what this guy did to me under any circumstance.

I love Novotel as a chain, and have stayed at this hotel before and was quite happy. This time I felt things were a little off and I wasn't as satisfied. I seem to recall getting a free bottle of water in the room, which it appears is not included anymore. No more individual shower gels and soaps, but now big pumps of soap, which is OK if you have the complete set of them. Yes, it's more environmentally friendly but it's also a sign of cost-cutting. Breakfast was more or less the same -- good choice and quality -- except on a busy weekend they seemed totally overwhelmed and people had to queue to get a table. On a quieter morning, I noticed a sign stating one can request omelettes and poached eggs from the kitchen, so I did, and this dish never materialized, which was a little awkward. The fresh orange juice machine is awful: constant noise and queues of people taking ages to each make one glass of juice, as it requires that the user slice the orange and then ram each half, one at a time, into the machine, yielding a tiny amount of juice. Repeat for 6 or 7 oranges to get a glass... It would be funny to watch as slapstick if it weren't so annoying to listen to. On the positive side, the rooms are still attractive, comfortable, and quiet.

After reading the various negative reviews (after booking my trip!) I was mildly apprehensive about my stay here for a number of nights. Upon arrival I was pleasantly surprised to find the hotel very clean, although the check-in process was a time-consuming.mThe room iI was given was small but quite acceptable for my needs and quite clean. Once up in the room, I tried to call down to reception to clarify a minor issue. They ignored my calls. I rang 3-4 times over a period of 20-30 minutes, on one attemnpt, letting it ring for up to 10 minutes. No answer. I eventually found the information I needed in the small info-sheet after looking carefully. The next day, taking a day off from business, I wanted to stay in my room to write emails and so on, so I put out the 'please make up my room now sign at 8 am and went out for breakfast. There were 4 or 5 people in housekeeping on the floor, who, through the course of the day as I came and went, they, seemed have decided they should be doing every single room EXCEPT mine. I has to go to to reception again around lunch time as I found my key disabled. It took the gentleman on reception 25 minutes (I time this) just to be able to create me a new key, and there was no explanation other than ”the system is playing up”. Also at this time, I specifically asked if they would ensure my room was made up and I was assured he would contact housekeeping to make sure it would be done. I went out to lunch. I returned just before three, and the room remained unattended to. I went to reception, this time to register complain, and was quite brusquely told ”this is jsut because the housekeeping staff are busy”. Obviously so!! BNusy all day long doing every room apart from the only room with the ”please make up my room now ” sign hung on the door!! I asked to speak to the manager and was rebuffed. It was clear from the evasive response to my requrest that the receptionist did not want me to speak to the mana gera. After I said I really did want to speak to the manager I was told she wa s busy but would be along shortly. I expected him to do something to contact the manager such as pick up the phone or go to find her, instenad he simply started to ignore me and began to deal with another customer, which behaviour I found most discourteous. When I remonstrated about this he irritable stated taht ”I'm dealing with your problem by email -- you just can't see what I am writing on my screen”. 15 mins of this silent treatment passed I asked again for the manager and was told she was too busy to talk to me. I returned to my room, and housekeeping finally arrived at 1500. These service failings would be incompatible with a 3* rating hotel, but the ket to this thing is that these annoyances are all people related. it is not any indivudual issue-- these things are routine, and dealt with elegantly in even the cheapest of hotels. I expect more from a so-called 5 start property. I It is a real pity as the latest own

Wir sind ganz spontan (einen Tag vorher gebucht) in den Niederlanden angekommen und zusammen mit unserem Hund eingecheckt. Der Empfang war sehr nett und im Zimmer stand schon eine Hundeschale mit Ball und Leckerlies bereit. -Ach so, wir waren im Erdgeschoss im Altbau untergebracht. Die Zimmergröße war ok. Allerdings fehlt jegliche Ablagefläche für einen Koffer und einen Schrank gab es auch nicht, lediglich ein offenes Regal mit ein paar Kleiderbügeln. Auch im Bad gab es lediglich 2 Haken für Handtücher und leider gab es im Bad auch keine Heizung....das war ordentlich kalt. Leider waren auch Flecken in der Bettwäsche vorhanden, ich vermute mal, die sind bei der Wäsche nicht rausgegangen...nicht schön. Die Betten sind nicht gerade bequem, aber wir sind ansonsten Wasserbettschläfer, denke da sind wir verwöhnt. Der Außenbereich war etwas ”schrammelig”, die Leihfahrräder lagen mehr oder weniger vor der Tür im Dreck. -Eigentlich alles Sachen, die man mit sehr wenig Aufwand etwas ansprechender gestalten könnte. Ja, ich kann meinen Vorrednern nur zustimmen, es ist sehr hellhörig. Unschlagbar ist aber die Lage, ca. 100 m und da ist man schon am Strand und zum Pier sind es vielleicht 5 bis 10 Minuten Fußweg. -Aber hey, wir haben für 2 Nächte 180 € gezahlt und ich denke, dass Preisleistungsverhältnis stimmt und ich will nicht groß meckern. Das Frühstück kann ich nicht beurteilen, wir waren auswärts frühstücken. Da wir zum Glück Superwetter hatten und sowieso nur zum duschen und schlafen da waren, war es für mich echt ok und konnte damit leben. -Ich denke, es ist wirklich nur was für Leute, die nur kurz da bleiben wollen. Für einen längeren Zeitraum ist das Hotel leider ungeeignet.

Stayed for 1 nt. hotel is right at the end of the esplanade. Lovely views and sunset over the sea. On checking in we asked about a standard and a superior room, as we hadn’t precooked our visit, lady on reception with abit of effort could have sold us a superior room but when I asked if we could see both rooms she said not as she was alone on reception ( in other hotels we have been given a key to look ourselves) in the past. Standard sea view room was very nice, however neither did she recommend we needed to book to eat in the restaurant, and being a Monday evening we didn’t think it would be necessary, we were wrong, only 1 chef on so couldn’t eat there. Decided to walk into town to eat, definately go the road route, hotel suggested a back way by the harbour, not a good plan, after a long dark explore the exit was blocked, so stick to the road. Checked out in the morning and had a lovely breakfast in the old town at a beautiful bakers shop, better than 25€ ea at the hotel. Would stay again if visiting the beautiful den Haag beaches.

Super spacious, comfortable and bright. Because it's new and has high ceilings, it's a great hotel. This is the best hotel among the four hotels I stayed in in the Netherlands. ㄧIt’s less than 50 meters walk from Leiden Station. It’s super convenient and the environment is quiet and elegant. Like, like, like