Hague Spa Hotels

Stayed for 1 nt. hotel is right at the end of the esplanade. Lovely views and sunset over the sea. On checking in we asked about a standard and a superior room, as we hadn’t precooked our visit, lady on reception with abit of effort could have sold us a superior room but when I asked if we could see both rooms she said not as she was alone on reception ( in other hotels we have been given a key to look ourselves) in the past. Standard sea view room was very nice, however neither did she recommend we needed to book to eat in the restaurant, and being a Monday evening we didn’t think it would be necessary, we were wrong, only 1 chef on so couldn’t eat there. Decided to walk into town to eat, definately go the road route, hotel suggested a back way by the harbour, not a good plan, after a long dark explore the exit was blocked, so stick to the road. Checked out in the morning and had a lovely breakfast in the old town at a beautiful bakers shop, better than 25€ ea at the hotel. Would stay again if visiting the beautiful den Haag beaches.

We had a great stay at Des Indes. Already before we came we had to change the date because of unforeseen personal circumstances. This was done without any problem. When we arrived we were recognized by the concierge as we stayed before. Impressive. Also at the reception the lady who changed the reservation came to ask how things are. The hotel has a very good atmosphere and the room was clean and had a wonderful bed. There was also a bottle of complementary Cava in the room. In the morning there was a very nice breakfast where you can take from the buffet, but also some menu options are available. We felt treated special by the staff of the Des Indes hotel and enjoyed our stay. Next time when we visit The Hague we will for sure go back to this hotel.

Really rate this hotel. Stayed here under previous management and enjoyed it then. The hotel is in a fantastic location for the world forum and allows easy walks into town and to the beach. Good quality breakfast but was chaos at 8am with lots of items run out and not being replaced. Came earlier the next 2 days. Service in the bar was terrible, a server told my colleague that they couldn’t make a cocktail on the menu because they ‘didn’t have time’. They’d already taken payment for it before they mentioned this. They then offered a beer in place which was 1/3 of the price and it took 3 members of management and 30 minutes to get a refund for the cocktail they didn’t serve. They then came back and said they now did have time to make it and that he could take it to his room, on his own, to drink it. He repeated the 5th time for a refund. That aside, If you want a good hotel in a great location in Den Haag, this is the one for you.

The breakfast is very rich, the service and indoor environment facilities are also very good. It is very close to the beach, and the nearby buildings are still under construction. In addition, dogs are allowed. This is not suitable and sometimes noisy~

When the tram reaches its terminus, you can see the most ugliest building on Scheveningen beach - yes, this is Carlton Beach Hotel. You enter, the reception is dark and staff is, well, not particularly interested in the guests. You receive your room key, open the door of your room - and love the place. Seaview, sand beach, terrace to sit out, all amenities. And a fabulous breakfast next morning. Enjoy your beach walk early morning, go north for an endless secluded beach. Lovely.

Hotel has and does what it promises. Wonderfully located. It couldn't be closer to the boulevard, sea and shopping center: very central. Excellent entrance for wheelchair users. With a manual wheelchair you immediately need a little push to get to the counter. This is no problem. Other visitors immediately ask for a helping hand. Extremely friendly reception. Secure luggage storage in case of earlier arrival or departure than check-in / check-out. Several elevators available. Never a wait. My wheelchair with e-motion wheels just fit through the elevator door. As well as between the bathroom wall and the dividing wall. The door is too heavy to open alone, close it from a wheelchair. But oh well...a negative point? No. How often do you do that alone? Room very neat. King size bed with flat screen TV at the foot of the bed. Lovely sliding door to balcony. Not a single sound heard. Very quiet. Bathroom has everything you need. Every m2 has been used here. Bath, toilet and beautiful sink compartment. Towel service. 1 bath towel and 1 bath towel per person. We would have liked 1 more per day. A welcome with a card and treats. The beds were most wonderful. There I everywhere. It also broke out at home. It was a real pleasure to wake up without having to wake up several times during the night. To feel good instead of broke. Such. I want this bed at home too. We had breakfast included. Fine ! Everything very neat, tasty and enough. We had an extremely nice time! Are you still in doubt...More

After reading the various negative reviews (after booking my trip!) I was mildly apprehensive about my stay here for a number of nights. Upon arrival I was pleasantly surprised to find the hotel very clean, although the check-in process was a time-consuming.mThe room iI was given was small but quite acceptable for my needs and quite clean. Once up in the room, I tried to call down to reception to clarify a minor issue. They ignored my calls. I rang 3-4 times over a period of 20-30 minutes, on one attemnpt, letting it ring for up to 10 minutes. No answer. I eventually found the information I needed in the small info-sheet after looking carefully. The next day, taking a day off from business, I wanted to stay in my room to write emails and so on, so I put out the 'please make up my room now sign at 8 am and went out for breakfast. There were 4 or 5 people in housekeeping on the floor, who, through the course of the day as I came and went, they, seemed have decided they should be doing every single room EXCEPT mine. I has to go to to reception again around lunch time as I found my key disabled. It took the gentleman on reception 25 minutes (I time this) just to be able to create me a new key, and there was no explanation other than ”the system is playing up”. Also at this time, I specifically asked if they would ensure my room was made up and I was assured he would contact housekeeping to make sure it would be done. I went out to lunch. I returned just before three, and the room remained unattended to. I went to reception, this time to register complain, and was quite brusquely told ”this is jsut because the housekeeping staff are busy”. Obviously so!! BNusy all day long doing every room apart from the only room with the ”please make up my room now ” sign hung on the door!! I asked to speak to the manager and was rebuffed. It was clear from the evasive response to my requrest that the receptionist did not want me to speak to the mana gera. After I said I really did want to speak to the manager I was told she wa s busy but would be along shortly. I expected him to do something to contact the manager such as pick up the phone or go to find her, instenad he simply started to ignore me and began to deal with another customer, which behaviour I found most discourteous. When I remonstrated about this he irritable stated taht ”I'm dealing with your problem by email -- you just can't see what I am writing on my screen”. 15 mins of this silent treatment passed I asked again for the manager and was told she was too busy to talk to me. I returned to my room, and housekeeping finally arrived at 1500. These service failings would be incompatible with a 3* rating hotel, but the ket to this thing is that these annoyances are all people related. it is not any indivudual issue-- these things are routine, and dealt with elegantly in even the cheapest of hotels. I expect more from a so-called 5 start property. I It is a real pity as the latest own