Hakodate Kokusai Hotel

The hotel experience can be said to be very bad: I checked in at the hotel in the afternoon. A Japanese gentleman (I forgot to see his name tag) said that I booked a smoking room and a triple room. I was a little confused, but based on my trust in the Japanese people, I believed him and asked him to help us change to a non-smoking room. I was told that it was a house in the annex building. Because I was very hungry, I hurried into the room to put my luggage. I took a look at the room and felt that the decoration was old. When I went out for dinner, I thought it was wrong. I remembered that I had chosen a more expensive room at that time. I opened Ctrip and it clearly said non-smoking room, and there was a sofa bed. I went back to the hotel to negotiate with him and asked him why he cheated me. Did you give me the same room as the one I booked? He then found a female receptionist who could speak Chinese (probably Chinese) and she continued to help the male receptionist fool me. After I insisted and asked to complain to the general manager, I finally changed to a room in the main building. The new room was much higher than the original decoration standard, and there was also a sofa bed. I guess they should have deceived domestic compatriots many times. The female receptionist also asked me where I booked it, but I didn’t succeed this time. I really don't understand why they do this, is it discrimination against Chinese people? Suggestions 1) Chinese compatriots should try not to choose this hotel 2) Ctrip should cancel cooperation with this hotel, or at least give a stern warning to the hotel manager ⚠️

The room is very old. When booking, please indicate that the room is 17-28 square meters. There is a window. When I opened the room, it was only 17 square meters. The hotel replied B that it was only 17 square meters. There are 𥦬 but the windows cannot be opened. The windows are blocked due to malfunction. The toilet in the room feels like the ventilation is not working. The air in the whole room is not circulating and feels suffocating. Staying at Hakodate International Hotel is the worst experience. The breakfast buffet is okay.