Aura Tachibana Reviews

One of the best, if not the best spot to stay for a night when we came down to Yumoto. The foods great, the onsen s sizeable compared to the ones I went before, and it’s a walkable distance away from the Main Street, if not directly adjacent. I enjoyed every bit of my stay here, and I would love to revisit again in my lifetime.

a bit far away from the JR train station, and need to climb a slope to get there. Not easy to access if you don't drive. Good lunch and breakfast, good service of the staff. Have bad smell on the floor of the Onsen, and hope this can be improved

Both public bath and rooftop private bath are perfect. Nice and professional staff, tatami room is cozy, meals are fantastic. Extraordinary experience.

由箱根湯本行去大約20分鐘，要行一段小斜路，有行李可以在旅遊服務中心call酒店車來接送，酒店大浴場有室內室外，天台有私人風呂3300円，一泊兩食都算不錯，服務很好，酒店設施不多，上天台睇日出，日落好靚。

The hotel is not close to Yumoto Station. There is a shuttle bus, but it is only available in the morning. Google Maps shows that the trip takes 14 minutes, so it costs 700yen to take a taxi. , it turned out that we had to walk a long way, so I decided to take a taxi. Like👍 The hotel is not very old, the staff is polite, and the rooms are decent. The room can see the sunrise. The dinner was good, the breakfast was a surprise, the decorations were exquisite and thoughtful, and the ingredients were very fresh. The open-air bath feels so comfortable. Play 👎 The bathroom in the room has a bit of a peculiar smell. The locker room facilities in the large bathhouse are too old, there are no large towels provided, and the trays for clothes really need to be replaced.

The food was delicious. There were no problems with the service. However, many people were bothered by the body odor of the staff, and although it can't be helped since we're in the mountains, we found two centipedes in the guest room and the bath...

Although I encountered a terrible misordered item, Ctrip still helped to solve it! The hotel was as good as expected, and the two meals we had were also great. I look forward to traveling again!

The accommodation, breakfast and dinner were all good, and the private hot spring was also very good. The only thing was that the checkout was at 10 o'clock, and after the time, the service staff kept urging us, calling again and again. I can understand that you asked for a reminder once or twice, but repeated calls really affected our mood. We are also speeding up, but we also need to remind guests reasonably, so as not to ruin all the previous experiences at the last minute! It is recommended that you prepare for checkout in advance.

It was a great experience. I couldn't say anything about the whole process of staying in the hotel. The food was delicious. However, the hotel is a bit far away from the station and you have to climb a mountain. You have to go to the tourist information office of the train station and ask the staff there to contact the hotel to send a car to pick you up.

Check out at 10 o'clock, too early.

The hotel environment is very good, and the service attitude is very good, but it is too early to check out at 10 o'clock. It would be great if you can check out at 12 o'clock. The food is delicious!

Although the location of the hotel is on the mountain, it is far away from Hakone Yumoto Station, but if you buy the Hakone Free Pass, you can take the Hakone area bus to the front of the hotel for free. The room space is sufficient, the Japanese-style room design is excellent, and the Japanese-style breakfast prepared by the hotel is very rich. The hot spring is also very satisfying!

The service of the hotel is very good. One stay and two meals are very good. The food is different in two days but they are all delicious. There are children traveling with us. Although there are no children's supplies, we still serve the children wholeheartedly. The only fly in the ointment is that the location is in the middle of the mountain, and it is a bit difficult to push luggage up the mountain. It would be better if you can contact the hotel earlier to arrange a pick-up. The hot spring is very good, less crowded and comfortable.

The Ryokan was beautiful and relaxing. The rooms were comfortable and staff was very helpful and accommodating. My most favorite memory of my trip. I hope to be back again one day.