Hakone Nanase Formerly Known As Manatei Hakone

Hakone Nanase Formerly Known As Manatei Hakone Reviews

Hakone Nanase Formerly Known As Manatei Hakone

Miyanoshita 469-1, Hakone Town, Ashigarashimo District, Kanagawa Prefecture, 250-0404, JapanView Hotel Details
Hakone Nanase Formerly Known As Manatei Hakone
Hakone Nanase Formerly Known As Manatei HakoneHakone Nanase Formerly Known As Manatei HakoneHakone Nanase Formerly Known As Manatei Hakone
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Hakone Nanase Formerly Known As Manatei Hakone Guest Reviews

4.3/5
Very Good
27 review
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(27)
Positive reviews(13)
Reviews with photos/video(6)
Negative reviews(5)
Guest User
Suite
Stayed in Feb 2023
Couples
18 review
4.7/5
Amazing
Posted on Feb 19, 2023
So happen with super nice snowing view Really really amazing Good hotel with private hot spring for free
Angel Ki
Suite
Stayed in Jan 2023
Couples
8 review
4.0/5
Very Good
Posted on Jan 9, 2023
The hotel is near the bus station. There 3 bus route to ride to Hakone tourist spots. Staff with good service and the room with private bath. The meal is good and very traditional. There 3 private bath room for free. Love the hotel environment. Very relaxing and comfy. It’s very good and pleasant stay in this hotel. It’s good for family and friends to stay here. The room is spacious and comfy.
WONG
Suite
Stayed in Dec 2022
Travel with friends
18 review
3.7/5
Posted on Dec 13, 2022
Good experience and private hot spring is good Dinner is delicious
Guest User
Suite
Stayed in Jan 2023
Family
2 review
2.0/5
Posted on Feb 9, 2023
I was really looking forward to it, but was really disappointed. The designated room is a mountain view room with an independent small hot spring. However, due to the old equipment, both windows leaked air. Sitting on the sofa can feel the cold wind... Sitting in the room wearing a down jacket for a while... Think about soaking in a hot spring, it's warm. Didn't expect the shower to be cold! ! It's still cold water after a long time. The mood at this time... Then I went to the front desk to ask, and the front desk told me that I forgot to mention it, saying that the pipes are far away, and it will take 10 minutes to get hot water... 10 minutes... I said the windows are leaking, it's so cold They replied to me and said, yes, the window over there is leaking air. I'm going... I really want to curse... Gave me a small heater at my request For a room of 2,500 a night, I am really 250. Alas, I wanted to soak in a warm hot spring, but I didn't expect all kinds of things. I don't recommend it very much.
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MC 文迪
Special Suite
Stayed in Jan 2023
Travel with friends
11 review
5.0/5
Outstanding
Posted on Feb 9, 2023
One stay and two meals. The environment is quiet. The food is super positive. The most important thing is to have a beautiful hot spring. The waiter attitude is super attentive. will go again
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Kexin
Suite
Stayed in Dec 2022
Travel with friends
7 review
5.0/5
Outstanding
Posted on Dec 31, 2022
good in every way
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Guest User
Stayed in Mar 2024
Couples
4.0/5
Very Good
Posted on Mar 22, 2024
The staff were lovely and the concept of a private onsen in your room was great for a special occasion (we were on our Honeymoon); we also didn’t struggle to use any of the “shared” private onsen (there are three you turn up and lock the door and it is yours for 45 mins). These were slightly bigger than the private onsen hence why we used both. Whilst the hotel was a lovely experience after the wonderful chaos of Tokyo I’m not sure it was worth the £330 a night we paid. The room needed updating - there were patches of masking tape covering gaps in the floor for example. We also experienced a loud humming noise in our room the duration of the trip that couldn’t be fixed; despite the staff being super helpful. We were in room 47. The food was an experience! If you enjoy sashimi / raw fish you will love it. I have attached pictures of the menu both nights we stayed; night two menu was much preferred. The breakfast was a unique experience (fish and rice) which was nice to try but not our cup of tea as Westerners! Still amazingly presented. Disappointing only water or oolong tea was included in the price and we had to pay 800yen for a beer with the meal given we’d paid so much to stay to begin with. In summary: definitely worth staying somewhere like this on your trip to Japan! But it is expensive so don’t expect a full “five star” experience
Guest User
Stayed in Oct 2023
Other
4.0/5
Very Good
Posted on Oct 3, 2023
large, comfortable, scenic rooms with a nice seating area with tatami floors. excellent japanese breakfast ...only problem is , it has to be booked in advance. as with the dinner ...kaiseki dinner but requires a prior booking so we missed out on that. Lovely private and public hot baths. nestled among trees and greenery. quite a revitalising stay!
Guest User
Stayed in May 2023
Other
5.0/5
Outstanding
Posted on May 8, 2023
We stayed for two nights at this wonderful resort, and it felt like a dream. We booked a suite with a private onsen. The room itself was very large, and the beds quite comfortable. I can't say the same for the sofas, which felt as if they had seen better days and felt awfully springy; thankfully, we didn't need anybody to sleep on them overnight. The private bath was of course the main attraction, and it was just wonderful -- it was so enjoyable we took 4 dips just on the first day. We also tried the family bath down on the 1st floor one afternoon; at no point did they all look full and they were great for stretching out your legs and getting more space to soak in. The food was the other star here. Both dinners were spectacular. The food was traditional Japanese food, with no substitutions or changes; some of the dishes were certainly things we wouldn't have ordered if given the choice, but turned out delicious. For breakfast, we were not offered a choice but simply served a Japanese breakfast. I'm not sure everything was to my palette, but the parts that were were cooked to perfection. I'm talking some of the most perfectly grilled fish I have ever had. The front desk staff was impeccably polite and spoke English with no problems at all. They happily took our bags when we arrived hours before check-in, and even provided some maps of the area. No complaints at all. The resort looks close on the map to Kowakidani train station, but trying to walk the hilly road with no sidewalk while dragging two suitcases was not at all a pleasant experience. The hotel does offer a ride in their private van to/from the train station, which we took advantage of upon checking out and would recommend. Otherwise, the main transportation available is the H bus, which is convenient (running from Hakone-Yumoto all the way down to Lake Ashi), but only comes every 15-20 minutes, can be very crowded, and takes many many tight turns -- great for sightseeing but not recommended if you are bringing luggage!
Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 7, 2023
I wanted to give it a 4.5 star but half a star is obviously not possible so I just round it up lol Anyway, the location is convenient, pretty close to the train station and the good thing is that they gave me a ride from that train station to the hotel, a really good courtesy ride! Bus is also a good option and the closet bus stop is like a 5-min walk away. There are a few things that I really like about this hotel: 1. The art pieces and decor, very detailed, that distinguish itself from other properties 2. The dinner was soooo good! One of the best ryokan dinner experiences I had 3. The in room hot bath is great and it comes with the price that we paid which is a good deal 4. The private bath for rent was not busy, and when I say rent, it is actually free. I went during the autumn leaves season so I could actually view the autumn leaves when I bath, so going in the red leaves season would give you a surprise 5. This is a cozy and quiet hotel, so if you long for some quiet time this would be the place to go. The thing to improve is that some areas of this hotel are dated which need some touch up. But I can live with those, not major actually. All in all I would recommend this hotel!
Guest User
Stayed in Dec 2023
Other
1.0/5
Posted on Dec 25, 2023
I stayed in a suite with breakfast and dinner included in December. View: ★★★★ Hot Spring: ★★★★ Restaurant: ★ When I checked in, I was asked to choose between 18:00 and 19:30 for dinner, and they said, "19:30 is busy today," so I chose 18:00, but throughout the meal, they kept telling me, "The next one is at 19:30, so..." I was surprised at their manners, which are unthinkable even in an izakaya, even though they weren't eating at a pace that would exceed the time limit. I don't think many people expect a resort hotel to have only an hour and a half for mealtimes, so I wish they had said, "If you choose 18:00, you will only be able to eat for an hour and a half" when making the selection. If this is a hotel like a conveyor belt that has an average meal time of an hour and a half, it would be helpful if they could state this on their website. Room: ★★ I could hear loud voices from the hallway into the room. I think the walls are not very thick. The floors in the rooms were also noisy and sagging, and instead of solid wood, they had a cheaply renovated feel to them, with marble sheets affixed to thin wooden floors. ■Front Desk ★★★ The woman at the front desk was wonderful, and her explanations were just right. Regarding the man at the time of check-in, I think it would be even better if they could make the improvements I wrote about in the "Restaurant" section above regarding the choice of meal times. ■Book Cafe ★ There were only a few books, and the selection was a beginner's magazine on "how to look at XX art," so it didn't seem very tasteful, and the coffee came in a paper cup from the machine, so I decided to read a book I had brought with me in my room.
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Guest User
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 24, 2023
Dream stay. Large room with balcony overlooking a breathtaking view of the mountain. The private Onsen remains a pure marvel. The slightly outdated side further accentuates the charm. The facilities also remain of very good quality. The hotel is ideally located a few steps from the bus stop connecting the main points of interest in Hakone. We can add the particularly commercial spirit of the management who did not hesitate to modify our reservation without any cost and on the day of our arrival following an error being entirely attributable to us, nothing obliged him to this gesture and we would have perfectly understood the billing for a lost night. The very professional and friendly staff further adds to this experience that we include on our "short list" of steps that we will not forget.
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Guest User
Stayed in Jun 2023
Other
4.0/5
Very Good
Posted on Jun 11, 2023
The semi-open-air bath attached to the room is free-flowing and very hot. Even if the room does not have a bath, there are three private baths, which is convenient. There is a free coffee machine, which is convenient. The rooms are spacious and the river view is also nice. The meals three years ago were more elaborate and luxurious. I feel like the quality of the meals has deteriorated in the last two years. For that reason, I gave it four stars. There are only 19 rooms, so I think it is quiet and well-maintained. I would stay again.
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Guest User
Stayed in Apr 2023
Couples
1.0/5
Posted on Apr 13, 2023
Hotel which must have been magnificent but which is completely dilapidated and poorly maintained. Nothing to do with the pictures. Staff, food, infrastructure, nothing is there, and some DIY in the bathroom left me perplexed, even worried. Suddenly excessive price for what we have… Too bad.
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Guest User
Stayed in Apr 2023
Other
4.0/5
Very Good
Posted on Apr 10, 2023
Take a room with onsen on the balcony, it's great. It's a nice little hotel. Its position on the Hakone Gora train line is convenient. One station from the Open air museum and 2 stations from Gora where the funicular is in front of the station. From the top of the funicular, you take the gondola that takes you to the sulfur springs at 1000 meters (cover up) then a second gondola takes you down to Lake Ashi where you board a pirate ship to go around the lake. Everything is included in the Hakone free pass (5000 yen) which you pay off quickly. The Lalique museum on the road to the lake, accessible by bus included in the pass, is superb. But paying. A day without rushing is necessary to tour the region. The hotel restaurant is really very good and offers excellent world wine and sake by the glass. On the other hand, and this is the problem, my breakfast is only Japanese. Miso soup and smoked herring on the menu. Not really my cup of coffee!
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