Hakone Ashinoko Hanaori Reviews
Hakone Ashinoko Hanaori
Motohakone Togendai 160, Hakone Town, Ashigarashimo District, Kanagawa Prefecture, 250-0522, JapanView Hotel Details
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Hakone Ashinoko Hanaori Guest Reviews
4.6/5
Great
205 review
Verified reviewsLocation4.6
Amenities4.5
Service4.5
Cleanliness4.7
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All reviews(205)
Positive reviews(201)
Reviews with photos/video(93)
Relaxing hot springs(38)
Great location(27)
Classy environment(26)
Tasty dinner(23)
Convenient location(23)
Easy to get around(9)
Offers pick-up/drop-offs(7)
Secluded lake view(5)
Negative reviews(4)
Guest User
Standard Room-Non-Smoking
Stayed in Oct 2024
Family
5 review
Outstanding
Posted on Nov 27, 2024
Very thoughtful hotel. Enjoyed the breakfast and dinner buffets that came with half board. However they serve the same thing everyday but it was ok for me. Will stay again if going to Hakone.
Anonymous User
Standard Room-Non-Smoking
Stayed in Oct 2024
Family
3 review
Very Good
Posted on Nov 21, 2024
We have few bookings and they help to arrange for us. Thank you.
Joelau28
Casual Twin Room with Open Air Bath
Stayed in Oct 2024
Couples
2 review
Outstanding
Posted on Nov 8, 2024
The hotel room is nice, Onsen is clean
Buffet ok,
DaWiTcH
Casual Twin Room with Open Air Bath
Stayed in Nov 2023
Travel with friends
9 review
Posted on Dec 12, 2023
Quite crowded indeed, peak season maybe.
Location is nice, food is ok
PUI CHENG
Casual Twin Room with Open Air Bath
Stayed in Mar 2024
Couples
13 review
Posted on Apr 21, 2024
First the lady that checks me in was unpleasant. The room is clean but quite small and it didn’t have sufficient space to open the luggage simultaneously.
Guest User
Casual Twin Room
Stayed in Jan 2024
Couples
3 review
Great
Posted on Mar 10, 2024
Good location and view of the lake, very close to the bus, ferry and cable car station. Very cozy and with well decorated design. Staff are very nice. Buffet dinner is perfect, very good sashimi bowl rice. Good onsen.
Iterica
Lakeside Standard Room
Stayed in May 2023
Couples
2 review
Great
Posted on Jul 11, 2023
Great location - a short walk from Togendai station. But a longgg journey from Odawara station via train/cable car/ropeway, so be aware of that. The room, hot bath and restaurant were all top notch.
chee mun
Lakeside Standard Room with Open Air Bath
Stayed in Nov 2023
Couples
6 review
Outstanding
Posted on Dec 26, 2023
Breakfast and dinner was great.
Our in room bath tub was amazing. Water in the tub never run cold.
PakAndrew
Standard Room With Open-Air Bath
Stayed in Oct 2024
Couples
2 review
Amazing
Posted on Dec 2, 2024
Good location good service
Guest User
Casual Twin Room with Open Air Bath
Stayed in Apr 2023
Couples
6 review
Great
Posted on Jun 4, 2023
Location is fantastic. Walking distance from harbour and cable car. Room is clean and considered big. Minor issue with shower water temperature, the temperature is not consistent, sometimes warm sometimes cold.
KoKo_3647
Lakeside Standard Room with Open Air Bath
Stayed in Jun 2023
Family
1 review
Posted on Sep 8, 2023
The lake view is hidden by trees outside balcony and I can’t see the lake from my room actually. If then I don’t need to pick the lake-view package. I am so disappointed with such room assigned.
Anonymous User
Casual Twin Room with Open Air Bath
Stayed in Nov 2022
Family
9 review
Amazing
Posted on Dec 16, 2022
This is a fantastic experience to stay in this hotel. Due to Covid19, I didnt try the public hot spring but book the room with the Japanese bathroom. The hot spring is hot enough though our room is not the sea view but u can definitely release all your stress. The food and service are highly recommended and next time will world being my family to stay at least 2 days to enjoy !
6/11
jcyz
Casual Twin Room
Stayed in Nov 2022
Couples
3 review
Amazing
Posted on Dec 29, 2022
To be honest, this hotel has probably the most number of English-speaking Japanese staffs out of all the hotels that I’ve stayed in so far! Impeccable service, rather smooth communication and good location within Hakone. The hotel gives off a really relaxing vibe~so if you’re finding somewhere to just chill and soak in all those “zen-ness”, this is it! Just a little tip, the hotel is rather far from the train stations so do arrange for the free shuttle service in advance!
chanKK
Lakeside Standard Room
Stayed in Apr 2023
Family
6 review
Very Good
Posted on May 13, 2023
food are nice. view are amazing, unlikely during our stay, the weather was not good. raining all day.
Service is good. special thanks to one staff call Jascha Dewangga for helping us the arrangement of room and suggestion of visit during the bad weather.
He also help to book taxi with 3 vendor, good English speaking and excellent service.
Guest User
Lakeside Standard Room
Stayed in Mar 2023
Family
4 review
Posted on Apr 10, 2023
We met 2 staff at restaurant there that were not cheerful and giving us a poker face! They even urge us to finish our breakfast when we just started for 15 mins, saying that just 15 more mins were allowed. The female staff standing at the front desk of restaurant looks like she was suffering and unhappy about her job, without any reasons, we have no clue why she acted that way.
The food provided in both dinner and breakfast buffet are just so so and not much to choose from. The view from the room is excellent as the location itself is in front of the lake, the room is spacious and clean! However, with such service, I will not come back and not recommended to others, there are more options in Hakone in similar price.