Hot spring Hotels in Hakuba

We stayed here for 2 nights in July. The hotel and rooms are clean and comfortable. The lack of vegetarian / vegan food options was disappointing considering this is a Marriott Hotel. The resteraunt may not be theirs, but still expected better. The staff were very helpful, although the hotel shuttle to drop us to the station was only available for a 30 minute timeslot in the morning. Strange, but not a problem. Location is good, still has a feel that it could be a lot better by just making small improvements. Its the details that matter, at least that is why we booked Marriott. Still, we would stay here again (and maybe bring our own food).

Early check in before 2pm. Service is prompt and friendly. We drove and free parking. Plenty of space for parking. A quiet place with ski rental. It’s more convenient to have a car so that you can drive around for food and sightseeing. The onsen has 2 pools, indoor n outdoor. Not very big and usually not crowded. Hotel room is big and we had a balcony facing the snow mountains very cool. Wish the hotel provides some food options like more vending machines. The ski gondola is a few minutes drive away from hotel.

What an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel. Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself. We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet. In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies. Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!

We thoroughly enjoyed our stay at Hotel Sierra Resort, Hakuba when we visited in February. The hotel itself is beautiful, well maintained and offers a lot to its visitors. The hotel is set outside of the main town in it's own little secluded area. This can be a plus and minus - Positive because the resort is so beautiful and away from the hustle and bustle, negative as it can at times be difficult to access transport to and from town (restaurants, bars, ski fields, etc). The hotel offers a shuttle bus in the evenings to take you into town, although you need to book in there and back, which can be restrictive of your time at dinner, etc as you have to decide on a return time. The shuttle bus doesn't stop near all restaurants, so you could be walking in the dark/cold to your reservation and then waiting in the cold for the return bus. Keep this in mind - a lot of the time we found it more convenient to order a taxi, although these can be hard to come by and expensive! The Ski shuttle bus picks up/drops off at the hotel each day. Buses are busy and there are no racks for ski/board gear - you need to carry everything onto the bus with you, which can be very squishy as the buses get quite full. We found Tsugaike to be the closest and most convenient ski field to the hotel. The staff at the hotel were always very friendly and helpful. Language barriers existed, although staff would always ensure they had assisted you by the end of the conversation, you just have to allow a little more time in your schedule to organise and make your plans. This also allowed us time to learn some simple Japanese which assisted us when communicating with the staff. Sierra Hotel offers complimentary food at different times throughout the day, served in the main lobby area - curries, rice, soup, etc. This is so convenient when you get back from the ski fields and just want a small bite to eat before dinner. Hotel also offers complimentary wine, tea and ice creams. Breakfast - great selection of Japanese and Western food. We thoroughly enjoyed breakfast each morning. There were always new things to try each day - eg: different soups (pumpkin, corn), also beautiful views outside. Dinner - we had dinner at the hotel one night from the A La Carte menu. Also thoroughly enjoyed our meals (Pasta, calamari, soup, fries, etc). Rooms were big, very comfortable and warm with special heating. Beautiful views of the snow and areas around the hotel. Our favourite part of the resort was the beautiful public and private onsens made up of pure mineral water. The private onsens need to be booked in ahead of time which the hotel allows each morning - you will need to be quick to make a booking. We would definitely recommend Hotel Sierra Resort and would stay here again. Thank you to the staff for an enjoyable stay! :)

The breakfast buffet is delicious, there are two public hot springs, one private bath, private bath must be reserved in advance, reservation is half price in the morning, it is very cheap, only a few hundred yen, there are shuttle buses to jr or bus stations, Daily scheduled pickup and drop off at the ski resort

Yamano Hotel is the ultimate ski chalet in Hakuba. It's situated right across from the 1986 Olympic ski jump and just a short stroll to the Happo-One chair lift. It could even be considered a ski-in and ski-out chalet. The rooms are big and comfortable with gorgeous views of the mountains and the valley. This hotel is a family-owned and run business. The owners Mr. Keita and his wife Monica will greet you from the time you get off the bus to the time you enter the hotel parking area. Mr. Keita is an incredible concierge, always attending to any of your needs and willing to assist you with any information. He also provides a free shuttle to the lift, and if you're tired at the end of the day you can call him and he will be happy to come pick you up, even though it's a short distance. For the additional ski resorts, he is happy to make a reservation for the free morning shuttle. They will pick you up right at the parking lot of the hotel and will drop you off at the same place. So you have easy access to the 7 resorts in the Hakuba Valley right from his doorstep. Once you return from your day in the mountain, you can walk straight into a very spacious heated ski room where you can put your boards and skis on a special rack, warm your boots, gloves, ski pants and jacket so all will be ready to go the next morning. After leaving your stuff in the warm room, you can either step across the hall to enjoy their beautiful onsen inside the chalet that has a hot mineral bath, a cold mountain water plunge bath, and a fantastic wooden and hot rock sauna. An additional perk is the two massage chairs in the laundry area that you can enjoy for free. After relaxing in the Onsen and/or massage chair, you can go back to your comfortable and spacious room and relax until you're ready to have dinner at his restaurant at 6pm. And if you choose to go to other restaurants, several of them are just 5-10 minutes walk away, or there are shuttle buses you can take. The hotel also includes a delicious and abundant breakfast buffet that includes traditional Japanese breakfast of miso soup, fermented beans, Japanese rice and more; traditional American breakfast with several types of eggs, bacon, potatoes, and sausage; and traditional Continental breakfast including orange juice, freshly made apple juice, cereals, pastries, and fresh fruit. To summarize our stay at Yamano Hotel, Mr. Keita and his wife Monica made us feel at home and part of their family. That's how well they treat you. This will definitely be the place we stay next time we come to Hakuba.

Good value for money, very nice Japanese-style rooms, decent breakfast, very nice onsen. True, it needs a makeover. We were a family of 6, sharing 2 spacious rooms. The tatamis are really comfortable, and the onsen après-ski is all you can wish for. It is conveniently situated: the shuttle stop is right in front of the hotel. It’s neither too close nor too far from the heart of the town with restaurants and bar.

Service and hygiene have always been of Japanese standard. The brother at the front desk is still driving in the snow and we go to the convenience store to buy things. Location, 5 minutes to Wulong Snow Resort, it was an excellent location. But what needs to be done is the big environment. Because I used to go to Niseko, Hokkaido, there are very convenient restaurants, shopping, and convenience stores nearby. But Baima Wulong is very barren here. It takes 10 minutes to walk to the nearest restaurant, which is very unsuitable. Of course, this hotel has nothing to do with itself

The breakfast is very good and dinner can also be settled at the hotel. With the child 7 years old, you can live in the twin room, but the site has added extra money. When you place the order, you can't say clearly that you want to add it. It is very dissatisfied. In addition, I don't know if I have already deducted a previous fee for the previous order. The site paid the full amount anyway, and the credit card bill came out and checked. The location of the hotel is on the edge of the village, but the village is not big, but instead it is close to the high road, and it is very quick to go out from a road in the snow. The spa bathroom is very comfortable with large pools and outdoor pools. Ski can be placed in the basement, snowshoes, coin-operated clothes.

We took an overnight bus from Nagoya to the Baima Bafang, the hotel is about 10 minutes from the station, but it is 3 minutes from the bus station to the snow field crane box, quite close! The hotel looks a bit old, in fact the internal maintenance is very good, the service candidates are very active and enthusiastic from start to finish. Although some staff members are not very good in English, they will find someone else to help immediately, so there is no big problem in communication. The basement is a snow warehousing warehouse and it is very convenient to store it. According to Japanese tradition, the hotel has different slippers in the basement, lobby, changing room, big bath, and even the shower room in the room. It is really meticulous. The rooms and the large lounge on the first floor are covered with straw matt tatami and it is very comfortable to sleep on the ground because the air conditioning is very strong. The hotel's food is very delicate, although there is no Chinese food, the ritual is still very strong. The stay is a room with two fairy biscuits, super delicious, so we bought a lot at the front desk, and discounts, very happy. The big bath has two large pools indoor and outdoor, and the traditional sitting bath location, the water is a natural hot spring, very good. Finally, we took JR back to Nagoya, the hotel sent us a free car, the whole process was perfect, praise!