Rosenheim Hakuba
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hakuba

Rosenheim Hakuba

3750 Hokujo, Hakuba, Kitaazumi District, 399-9301 Hakuba Village, Kitaazumi District, Nagano Prefecture, Japan
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With a stay at Rosen Heim HAKUBA in Hakuba, you'll be just steps from Hakuba Happo-One Ski Area and Hakuba Valley Ski Area. This hotel is 3.2 mi (5.2 km) from Hakuba Goryu Ski Resort and 4.5 mi (7.2 km) from Tsugaike Ski Resort.Show More
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hotel overview picture
Highlights
Free parking
Delicious breakfast
Lots to do
Amenities
Private parkingFree
Hot springs
Skiing
Horse riding
Hiking
Sauna
Massage room
Luggage storage
All Amenities
Property Description
With a stay at Rosen Heim HAKUBA in Hakuba, you'll be just steps from Hakuba Happo-One Ski Area and Hakuba Valley Ski Area. This hotel is 3.2 mi (5.2 km) from Hakuba Goryu Ski Resort and 4.5 mi (7.2 km) from Tsugaike Ski Resort.
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4.1/5
Very Good
Cleanliness4.1
Amenities4.1
Location4.1
Service4.1
All 31 Reviews
Surroundings
Train: JR Hakuba Station
(2.5 km)
Train: JR Iimori station
(4.1 km)
Landmarks: Skyblue Happo-one Paraglider School
(180m)
Landmarks: Glad Quad
(390m)
Landmarks: Shimofurimiya Hosonosuwa Shrine
(400m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Triple Room
4

Triple Room

3 Single bed
Has window
Non-smoking
Air conditioning
Refrigerator
Toothbrushes
Conditioner
Room Details
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Suite Triple Room
1

Suite Triple Room

Non-smoking
Curtains
Mountain view
Hot water (24 hours)
Room Details
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Twin Room
8

Twin Room

2 Single bed
Has window
Non-smoking
Air conditioning
Refrigerator
Toothbrushes
Conditioner
Room Details
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Single Room
6

Single Room

1 Single bed
Has window
Non-smoking
Air conditioning
Refrigerator
Toothbrushes
Conditioner
Room Details
Check Availability
Superior Twin Room
5

Superior Twin Room

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Superior Quadruple Room
6

Superior Quadruple Room

4 Single bed
Has window
Non-smoking
Air conditioning
Refrigerator
Toothbrushes
Conditioner
Room Details
Check Availability
Superior Triple Room
4

Superior Triple Room

3 Single bed
Has window
Non-smoking
Air conditioning
Refrigerator
Toothbrushes
Conditioner
Room Details
Check Availability
Quadruple Room
5

Quadruple Room

4 Single bed
Has window
Non-smoking
Air conditioning
Refrigerator
Toothbrushes
Conditioner
Room Details
Check Availability
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Guest Reviews

4.1/5
Very Good
31 reviews
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
Average for similar properties in Hakuba
Most Mentioned
AI Summary
The location is convenient for skiing and outdoor activities. Guests enjoyed the friendly staff, buffet breakfast, and excellent facilities. The spacious, clean rooms with mountain views were praised.
M‍u‍h‍a‍m‍m‍a‍d‍k‍h‍u‍r‍r‍a‍m
December 28, 2024
Good happy
j‍u‍l‍i‍a
September 28, 2024
Checked in mid-week, few people, large room, some old facilities, booked a single room, customer service upgraded to a double room, but the customer service was not too enthusiastic overall, it felt like they were just doing their job.
Original TextTranslation provided by Google
I‍U‍L‍I‍I‍A
March 13, 2024
Excellent location - very close to the ski lift. Not a bad onsen. Very friendly staff. Fresh renovation
Original TextTranslation provided by Google
h‍u‍a‍n‍g‍e‍g‍g
January 11, 2024
Nice. The staff has a good attitude. The location is within walking distance to the cable car. The room is big enough.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 2, 2024
It’s close to ski area. The room is dated but clean. Have outdoor onsen facing mountain which is nice
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 12, 2025
I rarely leave negative reviews, but my experience at this hotel was deeply disappointing and unacceptable. Despite relying on international tourism, the staff displayed a level of unfriendliness and unprofessionalism that was truly shocking. Check-In Experience: From the moment we arrived, the check-in process was unpleasant. The staff was dismissive and unhelpful. When we called for directions, we were simply told to walk 20 minutes from the bus station in the snow with our luggage. Any request for assistance was met with indifference or outright rudeness. Unacceptable Behavior: When I politely requested a pickup service, the owner herself mockingly repeated my request in Japanese. After living in Japan for 25 years, I have never encountered such disrespectful behavior. Ski Equipment & Services: The advertised ski equipment rental was another letdown. The staff seemed annoyed when we inquired about renting gear, and the quality of the equipment was far below standard. It was clear they had no interest in assisting guests. Storage Issues: There was no proper storage for our belongings. I was told to leave my items in a common area, and unfortunately, my charger was taken from my bag. At that point, I didn’t even bother to complain, knowing it would be a waste of time. Carrying our luggage to the ski slopes was extremely inconvenient, but again, the staff showed no concern. Room Quality: The rooms are extremely outdated and poorly maintained, especially considering the high price of accommodation. Final Thoughts: This hotel is family-owned, and the defensiveness of the management is apparent. Instead of addressing guest concerns, they dismiss them outright. It’s disheartening to see such behavior, particularly when hospitality should be about making guests feel welcome and respected. I strongly advise avoiding this hotel. No one deserves to be treated this way, and unless they make serious changes, I can’t imagine this business thriving much longer. I hope they reflect on their approach and improve, but until then, I would recommend staying elsewhere.
A‍n‍t‍h‍o‍n‍y
February 1, 2025
Well what a 10 days that was. Fantastic from the moment we stepped into the front door to the moment we were dropped at the bus stop to leave. Excellent position to the lifts at happo one. And don’t miss the Friday night buffet (make sure u book early). The breaks and coffee every morning became my highlight each day. Set the tone for such a great day. And finally the onsen. What a great way to experience the onsen in Japan. Was always clean and super restorative after a day on the slopes. Well done team I definitely hope to be back
c‍h‍a‍r‍m‍a‍y‍n‍e
January 30, 2025
Lovely Helpful Staff Staff were wonderful, reasonably easy walk to the ski lift. you can hire gear on site as well as arrange lift tickets. Room was huge and very clean

Services & Amenities

Hot springs
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 07:00–10:00

Front desk hours: [Mon-Sun]07:00–22:00

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
JPY 1,100 (approx. ₹ 630.34) per person
Adult
Buffet:JPY 2,200 (approx. ₹ 1,260.68) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of JPY 20,000 (approx. ₹ 11,460.70) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Frequently Asked Questions

What is the nearby landmark for Rosenheim Hakuba?

Rosenheim Hakuba is at the prime location of Hakuba. The nearby landmarks include Skyblue Happo-one Paraglider School, and it is 180m from your search (straight-line distance).

What are the check-in and check-out timings at Rosenheim Hakuba?

The check-in time at Rosenheim Hakuba is 15:00-23:30 and the check-out time is 10:00. You can request the property for early check-in or late check-out by directly reaching out to Rosenheim Hakuba.

What are the check-in and check-out times at Rosenheim Hakuba? Is early check-in and late check-out available?

Prices at Rosenheim Hakuba are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

About This Property

Nearest Train StationJR Hakuba Station
Distance to Train Station2.45KM
Average Price FromINR16924
Hotel Star Rating3