Hakuba Mominoki Hotel Reviews

What an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel. Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself. We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet. In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies. Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!

It is a very nice hotel and breakfast is very good also the hotel have a nice Onsen.

Very nice hotel! Super super clean. Has a ski and snowboard rental shop right across the hotel (1 min walk) 10 min walk to the closest hill Breakfast was great. Buffet style. Both Japanese and western choices Private hotel onsen The pub restaurant is across the hotel. Great to relax after a day of snow activities Japanese restaurant inside the hotel. Not a lot of choices on the menu - just sukiyaki or shabu shabu set menu Transportation is great. Tons of buses - free or paid. If you go out for dinner, you can ask the hotel concierge to pick you up whenever you are for free Bathroom simple and clean - always have hot water Only con - the wifi signal is extremely weak. The signal will go on and off whenever it wants to 🫣 And Overall I will come stay again!

There are obviously two beds in a room. When I was staying in the book room, there was one person missing. I charged him to the top of his lungs and how much money did he need to live in alone? The room was small and narrow and the bed was small. I navigated to Tai Po Lam Tsuen to stay for two days and charged Qi Jiu Shui for one extra person. If I stayed in a hot spring and my nose was so thin, I would not go there again.

The hot spring is very good, the room is too small

Near the cable car, good service

The staff are very nice, responsive and helpful. But gosh, the place is tired. The rooms are comfortable enough, but dark. There is nothing particularly compelling or memorable. The WiFi is almost non-existent. You have to go to the lounge to get a consistent signal and that’s loud. The restaurant is pretty vile in terms of dinner and breakfast but of course you’re stuck here, eating the same food every day. Luckily it’s expensive.

This is a beautiful place that offers lots of activities near the hotel. It's far from the city and next to nature. The staff is mostly friendly and the food spread for meals is good. The rooms are good too. The hotel used to host the athletes of the 1998 Nagano Winter Olympics.

This is a beautiful place that offers lots of activities near the hotel. It's far from city and next to nature. The staff is mostly friendly and the food spread for meals is good. The rooms are good too. The hotel used to host the athletes of the 1998 Nagano Winter Olympics.

Travelled with a large ski party to this cosy hotel, with friendly staff for whom nothing was too much trouble. The staff went out of their way to make us feel welcome throughout our stay. Thank you. Our room was clean and warm but small, with the smallest bathroom I have ever seen. Our beds, however were extremely comfortable and ensured a good nights sleep. There was always plenty of choice of food at breakfast and dinner. There is a pub on the same site across from the hotel along with the ski shop. Would happily stay here again.

Booked 5 nights last minute after we left the Pension 70 three doors down due to a terrible room. Michele at the front desk was incredible and understood our needs to get out and quickly accommodated us. We switched rooms twice due to lack of availability but we were pleasantly surprised when we stayed in the traditional style Japanese room. The service and staff were amazing and great with english speakers. The breakfast was a perfect way to start each day of skiing. The ski lockers were a great storage place for valuable ski gear and conveniently on your way to the bus stop outside. The shuttle reservation on the last day to get us back to the bus station was great! We can’t say enough good things about the Mominoki Hotel and staff as they saved our trip!

Just got back from an amazing stay at Mominoki Hotel. Travelled with my family plus other families. The location is perfect to drop kids off at Evergreen ski school which is a 2 minute walk away. Thank you to all the staff including Bobo, Riki and Luca who were always so helpful answering my 100 questions, booking my dinner reservations or taking me to the pharmacy. The hotel shuttle takes and picks you up to all your dinner reservations and extremely efficient. Hotel was clean and spacious, loved the open fire for drinks after skiing and the outside onsen was the best.

Excellent staff conversant in English. Was here to snowboard and found it convenient for that. Shuttles were on your doorstep or you could walk up to closest chairlift. Room was adequate and being on the top floor felt quiet. Not sure if rooms on lower floors would hear footprint above. It is not close to restaurants so when you are there late in the season (like I was in March), the eating options within walking distance have closed for the season. I found the need to seek out external food because I the hotel dinner buffet was very average. Speaking to other guests, they agreed. For the price, the food was quite average/bland. The enviro incentives to guests was welcomed. For each day you did not require housekeeping you were rewarded with coupons to redeem on yummy snacks. The super friendly and professional staff is why I would choose to come back here.

the impressive property to accommodate for the winter season around Hakuba Mountain. the hotel room is traditional in Japan Style and perfectly in a comfortable size for a couple or family of 4 person including all amenities with refrigerator and water kettle to taste their inclusive green tea in the room. the hotel shuttle bus is very accommodated for the guest who might be missed the public transportation outside the time schedule which the guest would call the hotel for the shuttle bus to be picked up any place around the hotel property any times. the best services are at the selections of breakfast and dinner which can choose lots of restaurant to be in the hotel property and might need the reservation at some restaurants. If the guest would come for the winter sport without own equipment, the store is next door of this hotel property to be able providing all services; the rental, the set up and the wax for all types of winter equipment to be ready before heading up to Hakuba Mountain any times.