Hotels near William E. Frank Live More Park, Halifax

Well, I stayed at the Holiday Inn on John Savage for the week of March Break for Business travel. Frankly, I do not know how the staff maintained the premises so well. Sure with the place loaded with kids, there was a little child having fun noise but nothing that kept me from sleeping well, or a distraction from my work. Kudos to the Hotel team for dealing with the ”onslaught” on families so well.....remarkable job under extreme circumstances....(JOAN!!!!!) Funny, even during the amazingly hectic times, Joan and her team had left me a lovely note and welcoming treat. As a business traveler who stays in LOTS and LOTS of hotels...it really means a lot when you can come ”home” at night to a welcoming friendly and professional family. I can't applaud the team and amazing leadership at Holiday Inn on John Savage enough. As for me, and because of the awesome teamwork at Holiday Inn on John Savage, our Company (over 200 employees in 4 eastern Provinces) have selected Holiday Inn as our preferred ”away from home family”. I just left Holiday Inn Dieppe where we now hold all our manager's meetings and all managers stay there for the days of the meetings. It was all because of Michelle's and Joan's wonderful leadership and excellent customer service over the years I have been coming. Finally, on my way home, I had to overnight in Dartmouth due to flight restrictions just last night. Did I stay out by the Airport which was WAY more convenient? NO. I stayed with my family away from home in Dartmouth who, though I was only staying one quick night, still remembered me! Always with a note and a treat. Amazing customer service. So, Michelle, Joan, and the team..... thank You for making my business travels such a pleasant experience. Finally, for a business traveler who stays in many hotels all over Canada and primarily in Eastern Canada.....there are certainly lessons in customer service that can be gleaned from the John Savage Team........... I'll see you folks again soon! Thank-You so much!

Staying at the new hotel with travelodge Good value for money Service attitude Hardware facilities are very good Breakfast included Free parking

Location is good. Convenience to airport is nice. I stayed in Room 351. This room (and ones like it) are hazardous. Immediately after entering this room there is a noticeable step down (and the room is not very large). Similarly there is a noticeable step up to the bathroom entrance AND to exit to the balacony. On my first attempt at going to the bathroom I tripped on the step and fell face first in to the wall. Definitely a horrid start to the stay. As a retired engineer I looked at the room and realized that the 'sunken' part of the room was not providing any value and could be easily removed. The floor could easily be built up so that there is one level common to the entrance, door to the bathroom and exit to the balcony. Nothing would be lost in terms of room usage and guest safety would be greatly improved. Shame on Ascend and Inn on the Lake for sacrificing guest safety. Despite having a very long day and being exhausted, the bed was not conducive to sleep. On the previous night I had spent at a Wyndham hotel and its bed was so comfy it was hard to wake up. Inn on the Lake provided uncomfortable sleep and as a result I did not sleep much. And finally, the breakfast. Choice Hotels advertises a Grab n Go Breakfast. Hmmmmmm. Cold muffin and cold yogurt is what equals a Grab n Go Breakfast. Not even any fruit offerings. I don't stay at the hotel for its free breakfast offering, but a muffin and yogurt is not a breakfast - no matter how it is advertised. I have stayed at Inn on the Lake previously and really enjoyed it. But that was a different room. After this last episode I will drive longer and stay somewhere safer.

Location is close to the airport, brand new hotel, breakfast is not very hearty, but it is enough. The parking lot is in the outdoor parking lot at the entrance of the hotel. Free parking is provided. The front desk will give you a note on the car.

Our third stop on our tour of the maritimes was the Hotel Halifax. It had a great location close to the pier and it was connected to the indoor walkway that connected to the mall, the ******, and other hotels and businesses downtown. This was very convenient on the day it rained during our stay! The rooms were very spacious and had very comfortable beds. No issues with hot water, air conditioning or internet. An unexpected bonus was having a water refill machine on each floor to fill up reusable water bottles. There was no breakfast included but the hotel was connected to the indoor food court at the mall and there were lots of restaurants nearby. At the hotel you can pay for parking at the indoor parking garage connected to the hotel, and it allowed in and out privileges. We thoroughly enjoyed our stay and would highly recommended to anyone wanting to stay in the waterfront area!

Positives: - Convenient location to the Halifax Citadel and the harbor, 2-3 blocks each way. - Good hot water - The room itself is old with limited electrical outlet, but the hotel installed extension cords and additional electrical outlet bases on the nightstand and on the desk to make charging easy and convenient. - The room was also dark due to its original design and age of the building, but the hotel brought in more lights and evenly spread-out the room to ensure no dark area/spot, which I appreciate. Negatives: - Hairs found on top of toilet and floors of the bathroom, lots of short hairs, disgusting - Watermarks on the coffee table and nightstand - Many pin holes on the walls and wall papers - When raising the dirty bathroom issues to the hotel, they sent an inexperienced person, Jared, over to help but the issues did not get resolved and made false accusations about me being rude to him when I was speaking at my normal voice and sharing cleanliness issues. - Toilet dripping all night - Booked for VIP package but did not get VIP service in both room quality and condition as well as staff attitude (particular from Jared) other than waiving the self-parking fee. - When speaking with the hotel manager about the issues after Jared's inability to solve it, the hotel manager plain outright told me over the phone that he did not care how I felt and was not willing to help solve the situation, and sided with his employee, Jared, who had negative attitude and accused me of being rude to his employees. And deflating the real issues, which is disgusting and unclean floors with many hairs. And made suggestions on using towels to ”cover up” all unclean hairs and dirty floors in the bathroom. - The hotel did not own up its own responsibility when dropping the ball on cleanliness and got defensive, worse yet, turned around falsely blaming me for being rude and treating hotel employees badly when it's them who started negative attitudes. Other: - Check in staff, Stella, was efficient but came across as impatient because she kept on cutting me off before I finished speaking. - Olga, the second check-in staff, was more cordial - There is no valet parking. The closet self-parking is across the street, no parking right underneath. In other words, if you sign up self-parking with the hotel, they will send you to a large parking garage across the street, and the hotel will provide you with an instruction slip on how to find it and find your way back to the hotel lobby. The parking garage entrance is on Albemarle St. If you follow hotel's instruction slip carefully, you should find your way back without issues. Always remember where you park. Or just ask people around. The walk from where you park to the hotel lobby is at least 10 minutes assuming you don't get lost. You would cross a big indoor food court and a walkway and escalates before getting back to the hotel lobby. The hotel shares parking structure with Hotel Halifax across the street. - No breakf

I used to have the experience of booking an overseas hotel when I said there was no order and communicated many times before finding the order. I was quite worried before I checked in this time, but it turned out that the check-in went smoothly, and I will still book hotels with Ctrip in the future.

The Hotel had renovated since our last visit and we booked accordingly, for an overnight stay. This turned out to be a mistake. 1) Upon checking in, we found that the room furniture & decor was very dated & in poor condition. Some efforts could be seen in attempts to update room decoration (including the bathroom) but damage to a wall had not been addressed 2) There was no soap in the room. I called to advise & was asked to come down to reception to get some. Upon arrival, I was told that the hotel was completely out, The solution was to use shower gel & were given extras 3) The TV didn't work because the wires had been disconnected from the box & TV. It appeared that when I pulled out the dresser to fix, I had been the only one back there in quite awhile 4) The Ice bucket in the room contained melted water from a previous guest with no replacement plastic liner. When asked, the service Staff were unaware of the location of any ice machines. After walking the 3 floors looking I had found 2 non-working machines. Reception went to the bar to provide a small bowl of ice. 5) Water pressure was virtually non-existent - the (slippery) shower pan had not been cleaned and because the curtain did not reach the floor, water was not contained. There were no shelves for convenience or Hand holds in the shower - very dangerous 6) Morning coffee was provided by only 2 Decaf packages - no regular 7) One of the bed's was off its wood frame & as a result, stuck out far enough to cause damage to the toe that was caught. 8) Front Desk had advised their staff that we had checked out (we had not) - we were terribly surprised when entrance was made at 9:30am 9) I sat on an (antique) couch in the lobby and promptly found out that there was no seat support. There was no indication that some furniture was not safe to sit on. It was evident that money had been put into making the hotel more attractive on the surface, but it could have been better spent in averting these kinds of reviews.

Our trip from the moment we arrived was perfect. I’ve never seen a whole hotel’s staff so friendly! The room is beautifully done, we had an amazing view of Citadel Hill, very comfy bed, in-room Nespresso, plush towels - an absolute treat. We had a fantastic meal at Chopped too. We loved it so much we’ve cancelled our upcoming reservation at a nearby hotel for March Break and are returning to the Sutton Place.

Hotel was great. Friendly prompt shuttle to airport. Great front desk staff. Super clean and comfortable room. Good air conditioning.