Hotels near York Redoubt National Historic Site, Halifax

We have stayed in many Residence Inn but this one is below par. The building is a little run down and seems a bit neglected. Staff seems disinterested. First morning the complimentary breakfast was a joke. At least 25 people lined up, all the food containers empty, when a staff member came to “refill” the food, he came with about 7 bacon slices and 8 hashbrowns, By the third guest in line it was all empty again. Also no forks to eat with - just knives and spoons. The housekeeping was even worse than the breakfast. The first day they didn’t come at all. The second day, they came but only made one of the two beds in the room (never seen that before!). No sweeping or vacuuming, no wiping bathroom counters, just made one of the two beds…very bizarre. The beds were very noisy (squeaky) and bouncy and the outside noise from the street made it hard to sleep. This Residence Inn unfortunately does a bit of damage to the brand.

From the first moment on arriving, we were disappointed. There is space for 2 cars to park for check in in front of the hotel. Then $25 a night for parking across the street in an unsecured lot. Who pays $300 a night to drag their luggage across a street? The website clearly states a restaurant, otherwise I would never have booked here.. . it is my main criteria for booking, When I asked I was told it closed a year ago, then why is it still on the website? My irritation was ignored by the desk. The room was so cold, we cranked the heat up to 31C and the fan continued to blow cold air. When I called I was told to turn it off and they would bring up portable heaters. No, come and fix it. The technician came promptly and basically said the system was not working but he could turn off the cold air but could not fix the heat valve as ”his boss hadn't shown him how”. He would bring a portable heater. BTW I heard other guests complaining at breakfast about the cold. I would have cancelled my next night booking but that meant not having a room between noon and 4 PM, not exactly the point of staying two nights. The one, and only one, redeeming factor was the breakfast complimentary for us as gold Hilton Honors, otherwise $14 and $18. Our server was also very pleasant. Check out - the clerk was so unfriendly and dour, not even asking if we enjoyed our stay. This trip has undermined my faith in Hilton, as we have not had a good stay this year, and we have spend 10 nights in Hiltons.

Our trip from the moment we arrived was perfect. I’ve never seen a whole hotel’s staff so friendly! The room is beautifully done, we had an amazing view of Citadel Hill, very comfy bed, in-room Nespresso, plush towels - an absolute treat. We had a fantastic meal at Chopped too. We loved it so much we’ve cancelled our upcoming reservation at a nearby hotel for March Break and are returning to the Sutton Place.

Finally Halifax has an outstanding hotel which stands up to all the rest. After reading the reviews of Muir Hotel I was excited to give it a try on a recent business trip. It did not disappoint, and in my opinion is a destination in itself. The people working there are smart and kind, the accommodations comfortable and welcoming, and the location first rate. I also enjoyed the fitness facility and restaurant, five stars to all. It is more expensive than the local competition, and worth every penny.

Stayed here for 3 nights to celebrate our 30th anniversary. It was our first visit to Halifax. The Prince George is perfectly located, within walking distance to many restaurants, bars and the waterfront, as well as the Citadel. The staff here are very friendly and accommodating. The breakfast is excellent- best buttermilk pancakes I’ve ever had. If you want a quieter room, I would suggest a room facing the back toward the Citadel. We would definitely return to this hotel - it’s a gem!

Positives: - Convenient location to the Halifax Citadel and the harbor, 2-3 blocks each way. - Good hot water - The room itself is old with limited electrical outlet, but the hotel installed extension cords and additional electrical outlet bases on the nightstand and on the desk to make charging easy and convenient. - The room was also dark due to its original design and age of the building, but the hotel brought in more lights and evenly spread-out the room to ensure no dark area/spot, which I appreciate. Negatives: - Hairs found on top of toilet and floors of the bathroom, lots of short hairs, disgusting - Watermarks on the coffee table and nightstand - Many pin holes on the walls and wall papers - When raising the dirty bathroom issues to the hotel, they sent an inexperienced person, Jared, over to help but the issues did not get resolved and made false accusations about me being rude to him when I was speaking at my normal voice and sharing cleanliness issues. - Toilet dripping all night - Booked for VIP package but did not get VIP service in both room quality and condition as well as staff attitude (particular from Jared) other than waiving the self-parking fee. - When speaking with the hotel manager about the issues after Jared's inability to solve it, the hotel manager plain outright told me over the phone that he did not care how I felt and was not willing to help solve the situation, and sided with his employee, Jared, who had negative attitude and accused me of being rude to his employees. And deflating the real issues, which is disgusting and unclean floors with many hairs. And made suggestions on using towels to ”cover up” all unclean hairs and dirty floors in the bathroom. - The hotel did not own up its own responsibility when dropping the ball on cleanliness and got defensive, worse yet, turned around falsely blaming me for being rude and treating hotel employees badly when it's them who started negative attitudes. Other: - Check in staff, Stella, was efficient but came across as impatient because she kept on cutting me off before I finished speaking. - Olga, the second check-in staff, was more cordial - There is no valet parking. The closet self-parking is across the street, no parking right underneath. In other words, if you sign up self-parking with the hotel, they will send you to a large parking garage across the street, and the hotel will provide you with an instruction slip on how to find it and find your way back to the hotel lobby. The parking garage entrance is on Albemarle St. If you follow hotel's instruction slip carefully, you should find your way back without issues. Always remember where you park. Or just ask people around. The walk from where you park to the hotel lobby is at least 10 minutes assuming you don't get lost. You would cross a big indoor food court and a walkway and escalates before getting back to the hotel lobby. The hotel shares parking structure with Hotel Halifax across the street. - No breakf

The location is on the edge of the port, and there is a COWS ice cream shop 10 meters from the east gate. The clerk is professional. Breakfast is not included, it is a la carte system, but the price is actually acceptable between 17-24 Canadian dollars. The facilities include a swimming pool and a gym. The gym is very large. In the swimming pool, the old white man and the old lady are doing extravagant things, which is also drunk. The last hour of the swimming pool is adult only time, but there are still children in it after the time has passed. The security staff helped clean up in time. very good.

Hi Jamie I felt it best to write to you directly as to our recent disappointing stay at the Halifax Homewood Suites. We have been coming to Halifax and staying at your hotel for many years and always found it to be among one of the best which is particularly one of the reasons for our disappointing stay. Admittedly Covid has made our routine Halifax visits for work and social events non existent in the past two years. Recently we had a booking at your hotel and were called the day of our stay that our room was not available due to a mechanical issue. This happens and we understood. In fact we were quite happy with the alternate location that you provided us at your sister property. So we made a second reservation for this past Saturday night staying until the following day. We arrived for check in at 3:15 and were told our room was not available as cleaning staff had not been able to get to our room yet. We were unable to get an estimate as to when it would be completed. We were accompanying friends who also had booking issues but were able to get their room after some confusion. We decided to go with them until our room was ready so I asked the front desk to call us there when it was ready. I was told they were cleaning our room, which was 503 shortly and we would be called. Approximately 1 hour later we were called that our room was now ready. This was inconvenient but understandable. We collected the keys in a sleeve and again were told room 503 was ready. Proceeding to that room we found the door open and cleaning staff still inside. I questioned this and was told they were doing VIP clean inspection. She asked us to come in and departed. We unpacked our belongings, used the facilities and my wife began to touch up her hair and makeup for our 530 reservation. I took the opportunity to unload the dishwasher and then went down the hallway to get ice. When I returned my key didn't work so I knocked to get in. We had two keys so I picked up the second one to try it. At that point I realized she had written room 403 on the sleeve. I phoned down to the front desk to clarify the error and no one answered. We realized we had been sent to the wrong room so we packed up our belongings and went down to 403. The keys worked so we appreciated the error. I again called attempted calling the front desk but the phone did not work. The safe also did not work. The internet did not work. We went back to our friends room as we were now late for our reservation. I called the front desk from their room and notified them of the events and failings. She told me she could give me keys to room 503 but I explained we had moved down to to 403 as per the writing on the sleeve. Our friends called and cancelled our reservations as we were now late. Upon returning that evening I again called the front desk in regards to the phone, internet and safe issues. They told me they made a note without solution. We have had such great experiences with your hotel in the pa

Excellent stay and great staff at the hotel. Rooms were really clean and all other complimentary services were great. Hotel is also close to downtown Halifax as well as main streets where you have easy access to all amenities

Only 2-3 front desk staff were respectful, smiling and courteous. The rest were either rude or arrogant, and didn’t seem to enjoy giving a good customer experience. Indoor parking is extremely expensive, but they don’t tell you that the outside parking is permitted for free (they have signs of towing but they do not seem to enforce it as cars are parked there all the time - so if you find a spot, park for free instead of paying 26$+ per day). Room cleaning is requested and not completed automatically. Amenities seem well-balanced. Good enough sized gym and pool is very good and clean. Room furniture is old and building itself is old. Not entirely sure the owners want to renovate anytime soon, but it definitely needs a refresher. Insulation in rooms is awful - lots of noise from outside. I have been in other hotels in capitals and downtowns, and never have I had an issue with outside noise. Halifax is quite the vibrant city so keep that in mind if you wish to stay at this hotel.