To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.6
Service4.0
Cleanliness3.8
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All Reviews(58)
Positive reviews(54)
Reviews with photos/video(1)
Delicious breakfast(6)
Great service(4)
Negative reviews(4)
Lily Bui
Economy Twin Room Non smoking
Stayed in May 2023
Friends
3 review
4.5/5
Great
Posted on May 14, 2023
I were on a two-night business trip. The hotel was 5 mins walk from the Hamamatsu station and all the staff were really friendly!!!
Response from Property: Thank you for staying at Hamamatsu Hotel this time.Thank you for your compliment.We will continue to be conscious of customer service that will make you want to stay again.If you have another chance, please choose Hamamatsu Hotel.
Guest User
Economy Twin Room Non smoking
Stayed in Mar 2023
Family
7 review
2.5/5
Posted on Mar 22, 2023
The blankets are not clean in my room. Staffs are kinds and breakfest is good too.
Response from Property: Thank you for staying at Hamamatsu Hotel this time.We apologize for the inconvenience caused by the futon.If you have a chance to come to Hamamatsu again, please use Hamamatsu Hotel.
Guest User
Economy Twin Room Smoking
Stayed in Jan 2024
Family
2 review
4.0/5
Very Good
Posted on Jan 7, 2024
Amenity is placed next to the front desk and you can take it to your room as needed. I feel like that's the best thing to do in this day and age.
Breakfast is delicious no matter what you eat. Personally, I recommend the freshly baked bread. I had a well-balanced breakfast.
There's a convenience store right in front of it, and it's about a 5-minute walk from Hamamatsu Station, so it's great to have a hotel right next to the station if you want to eat or drink.
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Guest User
Single Room Non smoking
Stayed in Sep 2022
Solo travelers
8 review
4.0/5
Very Good
Posted on Sep 6, 2022
There's a convenience store right in front of the hotel, and it's not a long walk from the station. Although breakfast is free, it is quickly replenished.
It's clean, the bread is delicious, and the grilled mackerel has no bones and is fatty, making it easy to eat.
The room was old, and the air conditioning wasn't working well, so I was concerned about the smell in the room, but it was nice to be able to open the window and ventilate the room.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hamamatsu Hotel. We apologize for any inconvenience caused by the air conditioning, and thank you for your high evaluation. We hope you will enjoy our services again. We look forward to seeing you again.
Reasonably convenient for the station, but not an attractive area of the city. Carpet on my floor’s corridor was threadbare and badly stained. Absolutely tiny bathroom with badly outdated fittings and a very big step up required to get in. Bed is rock hard by Western standards (and by the standards of other Japanese hotels I’ve stayed in) and had not been properly made. Laundry is on the smoking floor – why?
On the plus side, free breakfast and curry dinner is welcome, and front desk staff were extremely courteous and helpful.
Sung Chil
Stayed in Nov 2023
Business travelers
5.0/5
Outstanding
Posted on Nov 24, 2023
Very nice breakfast, Very kind staffs, Near to station and good retaurants but very calm. It's the best hotel with very good price.
If I would visit hamamatsu again, I'll stay at this hotel.
Boonthara
Stayed in Jun 2023
Other
2.0/5
Posted on Jun 15, 2023
dirty blanket, have tobacco smell in non-smoking room