Hotels near Alsterwiese Schwanenwik, Hamburg

My room was the furthest away possible from the lift. It was in a corner, corner shaped, I felt awfully cramped. There was NOT A SINGLE DRAWER IN THE ROOM! THERE WAS NO WARDROBE IN THE ROOM. There were only 3 hangers to hang my clothes, EXPOSED ON THE WALL. Awfull experience, I feel cheated. I will never use this hotel or trip again. And will block trip.com from being acessed from within my company.

Great location. Easy to get around and get back to the place at night. If you're a light sleeper I wouldn't recommend the shared rooms, people coming back late at night, the doors close quite loudly. My only complaint is that I received a keycard to the wrong room and walked right into a private suite.. Nobody was there thankfully and I just walked right out, but if I were staying in a private room I would hate to think that strangers could just walk into my room where all my belongings are lying around. Otherwise clean and quite a cool environment.

This was my first visit to Hamburg with a friend as a short city break, coming from the UK. This hotel was perfect to meet our needs which was to have a) a good location, b) a comfortable room, and c) a decent breakfast. I would recommend the hotel for other tourists. ROOM: Neat and tidy with comfortable beds. The bathroom was also of a good standard. 5/5 LOCATION: Located a 5 minutes walk away from the main train station and a 10-15 minutes walk from the main square and town with bars and restaurants. 5/5 BREAKFAST: A nice selection of different continental offerings, very modern and clean environment too. 5/5 SERVICE: Very smooth check in process with room cards working as expected. We were even provided with a free pass for ALL Hamburg buses and trains (U and S). This was an unexpected benefit which meant the trip back to the airport was covered. Staff were helpful and no issues to mention 5/5 If you are looking for a well located place to stay as a B&B in Hamburg, this hotel is a good option.

I have stayed here many times and the hotel is very cost-effective and not far from the subway. It's a hotel with decent hardware, and the price-performance ratio is pretty good even if the budget is limited. Will stay here next time. Marriott points cannot be used for agent bookings.

All in all the hotel is quite good, unfortunately some shortcomings put it to average for us. Upon check in, was asked at the reception whether we were Covid vaccinated 2 or 3 times. The certificate itself was barely looked at and no QR code scan was done. During our 3 nights stay, this was correctly done when entering Restaurant for breakfast, so why not at first contact point Reception? Upon entering our room (336), immediately noticed that it was rather cold inside. Normal if a window is open and aircon set at lowest level… Noticed as well that some empty shopping paper bags and some used brochures had most probably been forgotten during cleaning. In fact the bags were rather big and could not be overseen… Worse however were 2 used plastic cups in the bathroom, once again impossible to oversee them! The room itself was quite ok if you do not consider some stains on carpet and chair, however the very small wardrobe is kind of bad joke. ONE small storage compartment for a double room and no other storage possibilities in the room is far from standard! Breakfast on Sunday morning was rather chaotic with a completely full restaurant. Why not attribute time slots in order to avoid such a situation? This is done in some hotels and is rather helpful. On the day of our departure, somebody knocked at our room door at 08.45 am. Quite astonished that it was the cleaning lady who asked at what time we would leave... Had never experienced such acting in any other hotel also considering the check-out time of 11.00 am

I am not surprised with Novotel. A regular customer by them. The location is good close to everything. The hotel cannot be faulted it was all seamless stay.

Fantastic service from Paulina. She checked me into the hotel efficiently. Told me all about the services offered by the hotel. She was friendly and helpful. I had asked her to help me pay a traffic ticket that was written in German. She read the ticket, translated and helped me figure out how to pay it. Thank you. The hotel was under renovation but the room was very nice. It was quiet and had a nice view of the canal. The location is very central-walking distance to most sites and to the shopping areas. Would definitely stay here again.

We had booked an Elbphilharmonie Suite, which turned out to be a gorgeous light room with three ceiling to floor windows overlooking the harbour and the city. It had a huge comfortable bed with perfect (for me) pillows, a desk, lots of chairs and sofas, a fridge, kettle and mugs. The bathroom had another ceiling to floor window and a bath, separate shower and separate wc. There were some really nice touches such as mirrors on the ceiling of the top shelves, so that you could see what was on them, small windows that opened and hooks by the front door (though none in the bathroom!). There were no USBs but plenty of sockets. The A/C was easy to set and worked quite well, but we kept the curtains drawn during the morning when the sun was directly on the room. Turndown offered more interesting ideas such as sunscreen (which was brilliant and useful), foot cream and Mentos as well as a chocolate on the last night. We had breakfast in the hotel on first and last mornings: excellent hot and cold buffet with bacon, fried and scrambled eggs, mushrooms, beans, sausages and potatoes as well as loads of pasties and other options. We also used the Blick Bar, which had very good service. We had beers and potato crisps as well as good cocktails and mocktails: it is quite expensive though.

I chose this hotel for a business trip. I stayed here for one day on an overseas business trip. It is undoubtedly the best choice when the budget is limited. Booking in advance is very favorable! It's very expensive if it's nearby, the waiters are very enthusiastic, and the breakfast can be full; the king of cost performance, recommended!

New Hotel in an old factory building, very nice and clean. Outside the city, need a car for the Hamburg experience. Very good breakfast, expensive but booked included in the room, ok and worth it. Nice parking garage, again expensive for a Hotel outside the city. 15 EUR per night. For me personally it is important to have fresh air, open the window. You can, very good. Next is a bottle of water in the room, there is a bottle of water but 4 EUR is highly overpriced. Means, you need a car, garage or parking outside, take your own water, a very nice and easy Hotel Sorry I did not use fitness and wellness.