Hotels near Gustav Mahler Museum, Hamburg

The First Class room with ALMOST everything - a large king bed with quality cotton sheets, desk, make-up table, safe, fridge, height-adjustable magnifying mirror, extra large vanity for make-up, shower and separate toilet. A kettle and china cups were provided to make tea or coffee but no fresh milk, only German ”coffee cream”. Lacking was a bar of soap and shower cap. The room needed some maintenance as there were some stains on the carpet. This was the second stay and a room with a view was requested but not provided. The room faced an inner courtyard. Breakfast was also the full package with items such as fresh fruit salad, rolled oats and a variety of milk as well as a hot buffet and a huge choice of sliced cheeses and meat. Reception staff were friendly and helpful. Location is a 10 minute walk to the underground train.

This hotel had stylish decor and the rooms were very modern and clean. However the air con was insufficient and when we questioned the staff about changing the temperature we were told the air con could not be changed even though this was not the case in my sisters room. The staff behind the front desk were not helpful and really let our hotel experience down. The location was perfect for exploring Hamburg and we loved the area.

Super Hotel in great location! Perfect for a weekend on the Reeperbahn The hotel is located directly in the heart of St. Paulis and is therefore best suited for all wet joyful businesses ;) The room was very clean and renovated, although also air conditioning for the The room was very comfortable and the room was very comfortable. The breakfast was simple, but delicious and made with much love by the staff. Generally, the staff of the hotel were extremely friendly and premature and very helpful. Overall, so a super stay, we're happy to come back!

Hmmm, it’s a near-brand-new hotel… and it shows. The room and bathroom were immaculate. In fact, the huge shower room felt quite palacial. Lots of glitches that I’m sure will be addressed over the next couple of months. (1) Nespresso machine sits perfectly on a cabinet but there is no electrical socket so the machine had to be moved onto the floor across the room. (2) No milk/creamer, so we had to trek to reception. (3) Safe inoperable as it was locked shut (4) Despite given two room keys we were advised that we should always use the same one for the lifts otherwise it causes problems. Great location so close to the station. Lovely breakfast - very typical Novotel selection. Definitely recommended

Great location. Easy to get around and get back to the place at night. If you're a light sleeper I wouldn't recommend the shared rooms, people coming back late at night, the doors close quite loudly. My only complaint is that I received a keycard to the wrong room and walked right into a private suite.. Nobody was there thankfully and I just walked right out, but if I were staying in a private room I would hate to think that strangers could just walk into my room where all my belongings are lying around. Otherwise clean and quite a cool environment.

We booked this hotel via Amoma. Com as it stated that this hotel had large family rooms, pets were welcome and that the rooms had air-conditioning. All not true. We were asked to pay an additional 30 euros for our third child. We had also booked a quiet room but faced the very noisy street. The room was extraordinaryly hot and staff did not provide us with a fan. The room was small but reasonably clean. No tea or coffee making facilities. The bathroom was ok but hairdryer did not work. Interiors quite tired. The biggest problem with this hotel is the location. It is the local druggie hang out. We saw people using drugs in the street right outside the hotel and it was clear that this is not a safe area. The riot police attended several incidents during our stay and made several arrests. **********s operate in this area too. We would not recommend to stay here and it certainly was not even good value for money.

I stayed in ”Alte Wache” hotel 2 nights for working reasons, arriving by taxi from the apt. The kindness, courtesy and service efficiency of the gentleman and the lady at the reception deserve a top rate. They both are a great example of care and warm hospitality, making every guest feel really welcomed. The lobby is nice in its old fashion style, the double room is spacious, perfectly clean and silent; breakfast was very good, and much better than some 4stars hotel: the tea blend selections very appreciated and the fresh flower on the tables a lovely, precious gift!! 2 small suggestions: 1) the morning waitress should be a little bit more smilying; 2) do not accomodate a person alone in a dinner table for 6. The hotel is also extremely close to city center (walking distance), so I really reccomend it!!

Stayed in a single room, then switched to a 6 man dorm on the final night as it was Sunday and was expecting it to be very quiet. The single rooms are spartan and there is not even a chair, just some little stuffed stool. The issue in Hamburg is that accomdation is expensive in the city. For the same money, you could stay at a very nice 3 star hotel in many European cities! The 6 man dorm seemed quiet and ok, and then I noticed the issues. There were beer stains on the floor that acted as adhesive for my shoes. Crumbs and discarded sweet rappers in and around the bed. I had the room to myself so didn't complain. Settled for a decent night's rest. That's when someone came in at midnight (Sunday) and loudly stomped around, turning on all of the lights. They then took a shower and took their merry time settling into bed... For the price the rooms are not up to scratch. However, there aren't many ”cheaper” alternatives in Hamburg and the hostel (that charges hotel prices) know this. The check-in service was tedious and there's a queue at check in time. When I switched rooms to the 6 man dorm I said I wanted an early checkin to the that room if possible, and on the quiet side of the building (non motorway). They said no problem. Then, when I went to the room, it was of course on the noisy side. Went back and had to wait a couple hours longer before I could access the quieter room that I had asked for. The customer service is not great. They'll ask for your booking number even after you tell them your name. I did not feel like digging around for the number so I said my name and they searched for it (much to their distain probably).

Super service, only the drinking machines were cold/heat had problems, but this may be because not so many guests were expected. There could still be work on it. The employees have been curved to meet the guest. Praise the brave rank. If we travel back to Hamburg, we will check in back to this hotel. Oh, what to mention: Super connection to S1 and U3, which drive in all directions

We did one night stop on our way from Berlin to Billund, the hotel is far from the city center but that´s not our goal this time so the location was good for us. The room was clean and a note was left on the bedtable saying ”Welcome enjoy your stay” which was nice. Breakfast was crowded ( in elevators you can find rush hours of breakfast ) and the staff barely had control at some point. Breakfast had good variations for all of us. The parking lot was located in the basement and you could walk straight from there into an elevator. All in all, clean hotel with great staff and fine locationif you are not planning on spending alot of time in city center.