IntercityHotel Hamburg Dammtor

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Very friendly staff! Everything was wonderful.

The hair dryer was not working properly. Service was average.

Great value for money. Very central location. Good room with everything you need. Friendly service.

We went to Hamburg for a business trip in mid-to-late October, and the conference hotel was out of budget, so we chose this nearby hotel. The location is okay, just a few minutes to the subway and the venue. It's just that the hotel's service is really not complimentable. After I checked in, the water in the hotel room was empty, but the water in my colleague's room was open, as shown in the picture below. I called the hotel front desk, and the other party responded "impossible" on the phone. I went downstairs to the front desk and was greeted by an Indian-looking man. I showed him a photo. His face was expressionless and he didn't apologize. He just said it was a housekeeping problem. He was very arrogant. The person at the restaurant next to him even gave him bubbles and bubbles. Still asked me which one I wanted. The manager next to me was serving two white women. I couldn't help complaining about their service attitude. The manager wanted to apologize to me, but he never apologized. The next morning when I had breakfast, I greeted and smiled at the black woman at the door of the restaurant. She also had an expressionless face. It seemed that she really should be cold-faced. Some colleagues were also discriminated against when they finally asked for accommodation sheets. Other accommodation and cleaning are not bad. BTW, there is a prison nearby, a law school, and a court not far away. I told my colleagues that the police station is the only one that provides one-stop service, haha.

Everything was perfect!

Breakfast and room great

All you need. Very friendly. The hotel has a lobby with a bar where you can end the evening quietly. The hotel is quiet. Nice, clean bathroom with shower. You can easily park your car in the underground car park and drive straight up to the hotel from there. Very convenient. Breakfast is small, but almost everything is there.