Hotel Lumen am Hauptbahnhof Reviews

Few minutes away from the bus/train central station so if ur getting to Hamburg by bus or train is convenient, if not I would recommend another area , coz it isn’t the best of Hamburg . The hotel is easy to find , room was spacious, clean and had everything you need in it . Comfortable bed and no noises from another’s guest making your sleep go smoothly. You can leave your luggage at the reception without cost if you arrive earlier , stuff is polite 24 hrs and has breakfast service if needed . Around the block many places to eat , get fruits in the morning .

Clean and simple. The staff was friendly, and the room clean. I just wish to have a cattle for making some hot tea.

I had a great second stay at Hotel Lumen. The room was clean and the staff were friendly and helpful. There is a store room for luggage.

Just a simple hotel near the central station The breakfast is decent Consider that the area feels quite unsafe in the night and that there are around 25 stairs in the entrance without elevator Also is the first time in my travel experience that they told me that if I want to use the safety box inside the room it was going to be an extra charge

It’s need to be renovated but is very close to the train station

The room is OK, but the safety outside is a bit of a problem. There are beggars everywhere on the main road. There are a lot of homeless people because it is close to the station. It is recommended that the timid ones choose carefully.

the service and facilities are good here, it is just in a neighborhood where you have to take good care of yourself.. Personally I just didn't feel comfortable there... luckily I was with someone.. so I wouldn't go there alone

It was good that it was close to the station, but I felt that the neighborhood was not very safe. There were almost no amenities. It was hard to find the hotel.

Never again. I booked the hotel because it was close to the main train station and was still available during the OMR. The hotel is so run down, it's a mystery to me where the 3 stars came from. The toilet seat was so yellowed that you didn't even want to use the bathroom. The breakfast is completely overpriced at almost 15 euros. The rolls are dry and the selection is meager. There wasn't even fresh fruit, not even an apple or a banana. The cold cuts are more or less tasteless. For that, 174 euros per night. Never again. Pure rip-off.

I don't recommend staying here. It's really bad. You have to carry your luggage up two floors of stairs. There is a small black freight elevator above. It's very scary. The room is very small. It's not safe.

When checking out, the owner's attitude didn't seem very friendly. And the elevator wasn't used throughout the trip

The room was quite small, but perfectly fine for one night. Decent bathroom. Location within walking distance of the main train station in a fairly turbulent multicultural environment. Alster and the city center can be reached quite easily on foot or by subway.

Slightly unsafe area

It's just near the central train station, about five minutes' walk. The elevator is very inconvenient as it relies on steps. Although the breakfast is not rich, it is okay. There are various kinds of bread, pancakes, eggs and so on. The room is small, charging is slightly inconvenient, and there are few plugs. The bathroom exhaust fan is loud.