Hotels near New Garden Lab, Hamburg

Great value for money close to the Zoo.. even though it was perhaps not a topnotch hotel, we thought we got good value for money with spacious and clean rooms and easy access to parking (which is not a given in Hamburg)… breakfast was ok as well :-)

Thoroughly enjoyed my 3 night stay! The rooms are so warm and clean and the location is just perfect- literally across the road from the central train station! You can walk everywhere from the hotel or take the train anywhere in the city and direct train yo the airport only 30minutes! Would happily stay again ❤️

This was my first visit to Hamburg with a friend as a short city break, coming from the UK. This hotel was perfect to meet our needs which was to have a) a good location, b) a comfortable room, and c) a decent breakfast. I would recommend the hotel for other tourists. ROOM: Neat and tidy with comfortable beds. The bathroom was also of a good standard. 5/5 LOCATION: Located a 5 minutes walk away from the main train station and a 10-15 minutes walk from the main square and town with bars and restaurants. 5/5 BREAKFAST: A nice selection of different continental offerings, very modern and clean environment too. 5/5 SERVICE: Very smooth check in process with room cards working as expected. We were even provided with a free pass for ALL Hamburg buses and trains (U and S). This was an unexpected benefit which meant the trip back to the airport was covered. Staff were helpful and no issues to mention 5/5 If you are looking for a well located place to stay as a B&B in Hamburg, this hotel is a good option.

I had a room in the rooftop with massive roofs and a rather small roof window. I don't know whether it runs like EZ or DZ. Two would hardly have gone. All right alone. Although you have no views of course ... The facilities were modern and quite tasteful. The bathroom was quite large and absolutely OK in relation to the room. At all, under the title price performance the offer was very good. Of course, a few boxes you need to do: only a slow lift. No refrigerator, no glasses, kittens were quality bad. Many TV channels - such as RTL - can't be received funnyly. Apparently because of lack of satellite shaft ... This is more amazing for today's conditions. In the room there was one clothing shaft in the open garden. Further promised on request. But just promised;-) Well an internal communication problem. Otherwise the young team at the reception was very nice and helpful. Packaging was also possible without problems in a secure room. The location was very good, right at the railway station and therefore direct ÖV connection. There are many restaurants around the hotel. I didn't try breakfast. Therefore my three-day stay was quite nyce;-)

Great location. Easy to get around and get back to the place at night. If you're a light sleeper I wouldn't recommend the shared rooms, people coming back late at night, the doors close quite loudly. My only complaint is that I received a keycard to the wrong room and walked right into a private suite.. Nobody was there thankfully and I just walked right out, but if I were staying in a private room I would hate to think that strangers could just walk into my room where all my belongings are lying around. Otherwise clean and quite a cool environment.

Location is relatively central and within walking distance to Jungfernsteig shopping district, 5 min drive from Alster Lake. The hotel is relatively new and clean, well maintained. There is a Nespresso machine in the room however there was no hot water kettle. When queried, the staff said to just use the Nespresso machine for hot water or drink water from the tap! Only sparkling water bottle was provided, if you want to buy a bottle of still water, it will cost EU7.00 (no thank you)!

Stayed in a single room, then switched to a 6 man dorm on the final night as it was Sunday and was expecting it to be very quiet. The single rooms are spartan and there is not even a chair, just some little stuffed stool. The issue in Hamburg is that accomdation is expensive in the city. For the same money, you could stay at a very nice 3 star hotel in many European cities! The 6 man dorm seemed quiet and ok, and then I noticed the issues. There were beer stains on the floor that acted as adhesive for my shoes. Crumbs and discarded sweet rappers in and around the bed. I had the room to myself so didn't complain. Settled for a decent night's rest. That's when someone came in at midnight (Sunday) and loudly stomped around, turning on all of the lights. They then took a shower and took their merry time settling into bed... For the price the rooms are not up to scratch. However, there aren't many ”cheaper” alternatives in Hamburg and the hostel (that charges hotel prices) know this. The check-in service was tedious and there's a queue at check in time. When I switched rooms to the 6 man dorm I said I wanted an early checkin to the that room if possible, and on the quiet side of the building (non motorway). They said no problem. Then, when I went to the room, it was of course on the noisy side. Went back and had to wait a couple hours longer before I could access the quieter room that I had asked for. The customer service is not great. They'll ask for your booking number even after you tell them your name. I did not feel like digging around for the number so I said my name and they searched for it (much to their distain probably).

All in all the hotel is quite good, unfortunately some shortcomings put it to average for us. Upon check in, was asked at the reception whether we were Covid vaccinated 2 or 3 times. The certificate itself was barely looked at and no QR code scan was done. During our 3 nights stay, this was correctly done when entering Restaurant for breakfast, so why not at first contact point Reception? Upon entering our room (336), immediately noticed that it was rather cold inside. Normal if a window is open and aircon set at lowest level… Noticed as well that some empty shopping paper bags and some used brochures had most probably been forgotten during cleaning. In fact the bags were rather big and could not be overseen… Worse however were 2 used plastic cups in the bathroom, once again impossible to oversee them! The room itself was quite ok if you do not consider some stains on carpet and chair, however the very small wardrobe is kind of bad joke. ONE small storage compartment for a double room and no other storage possibilities in the room is far from standard! Breakfast on Sunday morning was rather chaotic with a completely full restaurant. Why not attribute time slots in order to avoid such a situation? This is done in some hotels and is rather helpful. On the day of our departure, somebody knocked at our room door at 08.45 am. Quite astonished that it was the cleaning lady who asked at what time we would leave... Had never experienced such acting in any other hotel also considering the check-out time of 11.00 am

Top notch employees. So friendly, so service - oriented, so authentic! I don't want to speak about the hardware: It's new and spotless and the quality of the breakfast for a three star chain is much better than you would expect. But extraordinary are the employees I met today. Front office is super friendly and efficient. Can't remember their names but took a pic of them. They are the right persons at the right place. They walk the extra mile. When it comes to the breakfast area I encountered their team leader Maeretha. She is one of a kind. Extremely enthusiastic with a winning personality she could excel in any field. She is very happy with her job and fulfills her role in an exceptional way. If I would be her father I would send her studying at a Swiss hotel school to become the CEO of Hilton Germany 🇩🇪! It was a pleasure to meet her.

OK - it's still the furniture I knew from the time when it was the Forum Hotel. And that's very long ago. But in autumn the renovation is supposed to go. The reception was very friendly. It's been really fun. I have a beautiful room with beautiful views of the city. Unfortunately, very much is built so that you may not be able to look at the elbe at all next time. Unfortunately. This time there was even a process that was close. Until the water pressure (15th floor) the shower was all right. But this is natural and there was no standard. I was surprised at breakfast. Besides the friendly staff, which quickly cleaned, the offer was very versatile. I asked: the fricadels tasted as they did (burned apple pieces) and not for convenience. But you didn't want to make yourself with foreign pearls and thought it was convenience. But it was all very good. I will put the hotel more in my focus once I'm back in Hamburg.